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Margaritaville Key West Resort & Marina

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2,181 Reviews from our TripAdvisor Community

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There are newer reviews for Margaritaville Key West Resort & Marina
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Showing 2,007: English reviews
Reviewed 15 February 2014

My 22 year old daughter and I went on vacation to Key West at the beginning of January 2014 when the whole country was frozen. Our plane was late and then due to rain in Key West we were diverted back to Miami where we were then put on a 3 hr bus ride to our destination. We got to...

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Helpful?
1Thank Rich K
SheratonKeyWest, Manager at Margaritaville Key West Resort & Marina, responded to this review

Dear Guest: Thank you for writing this positive review. We are glad to hear you enjoyed your stay and look forward to your return visit to Key West! Warm regards, Lourdes Torbisco Marketing Director

Gloucestershire, England
Reviewed 13 February 2014

We spent only one night in this superbly located waterfront property. Our large third floor room overlooked the marina, was well maintained and quiet both day and night, despite lots of activity below on the boardwalk. As well as offering a fine view of the apparently legendary Key West sunset from its boardwalk cafe and first floor pool bar, the...

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Thank elegantraveller
SheratonKeyWest, Manager at Margaritaville Key West Resort & Marina, responded to this review

Dear Guest: Thank you for taking the time to write this review. We are glad to hear you enjoyed your stay and look forward to welcoming you back in the future! Warm regards, Lourdes Torbisco Marketing Director

Cleveland, Ohio
Reviewed 8 February 2014

This is a nice Hotel however you will not pay more for a room in Key West. After gouging for 400 a night they take it a step further and charge a Resort Fee. The room was OK however it was nothing special. Had an air conditioner attached to a wall. This is the OLD STYLE Hotel room. The location...

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Helpful?
1Thank joe b
SheratonKeyWest, Manager at Margaritaville Key West Resort & Marina, responded to this review

Dear Guest: Thank you for your review. It is regrettable to hear that your stay did not meet your expectations. The resort charge is listed on the home page of our website and covers; toll-free, local, and domestic long-distance phone calls, Wireless High Speed Internet Access, lobby refreshments, including Starbucks® brewed coffee and fresh Florida orange juice in the morning...

Toronto
Reviewed 6 February 2014

Good: Good location, close to everything Key west has to offer Great view of cruise ships Nice pool and jacuzzi Service: Platinum desk gave a really good greeting and helped plan our trip right when we checked in. At the end of the trip they helped us get a broken bike returned Bad: Expensive! $500/ night! (including resort fees) Breakfast...

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Helpful?
1Thank nicola____484
SheratonKeyWest, Manager at Margaritaville Key West Resort & Marina, responded to this review

Dear Guest: Thank you for taking the time to write this review. We are glad to hear you enjoyed the location of our resort. All reviews are passed along to the staff for training and improvement purposes. Warm regards, Lourdes Torbisco Marketing Director

Grand Rapids, Michigan
Reviewed 5 February 2014

A nicely laid out property with charm and Key West character, yet all the amenities you'd expect from a well-established and prolific chain in the biggest of markets. The location—at the end of Front Street and close to Duval, next to Mallory Square and the cruise ship docks with ocean views and access—CANNOT be beat. Even in the heart of...

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Thank Goldlocks
SheratonKeyWest, Manager at Margaritaville Key West Resort & Marina, responded to this review

Dear Guest: Thank you for taking the time to write this review. We are delighted to hear you enjoyed your stay and time in Key West. We look forward to welcoming you back in the future. Warm regards, Lourdes Torbisco Marketing Director

Bastrop, Texas
Reviewed 5 February 2014

We recently stayed at The Westin Key West and paid extra for an ocean view balcony. This is where the problem begins. Every day crusie ships come in usually before 8:00 AM, they dock right in front of the ocean view balcony. This said the view becomes a view of the side of a crusie ship all day until around...

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Helpful?
3Thank Dennis B
SheratonKeyWest, Manager at Margaritaville Key West Resort & Marina, responded to this review

Dear Guest: Thank you for taking the time to write this review. While we are an active cruise ship port (which we state on our website) cruise ships do not dock here everyday. There is a schedule on the city of Key West website. Our dock is designated as pier (B). The schedule is subject to change, therefore it is...

Lexington, Kentucky
Reviewed 3 February 2014 via mobile

We loved this hotel! Rooms were lovely, quiet, clean and luxurious. Appreciated the fresh squeezed OJ and Starbucks in the morning to wake up. Heated salt water pool with hot tub and pool side service was a pleasure. Our experience was that the staff was friendly and helpful. We're stayed here before and would stay again while in Key West....

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Helpful?
Thank dandsgav
SheratonKeyWest, Manager at Margaritaville Key West Resort & Marina, responded to this review

Dear Guest: Thank you for taking the time to write this review. We are glad to hear you enjoyed your stay and look forward to welcoming you back in the future! Warm regards, Lourdes Torbisco Marketing Director

Greenville, North Carolina
Reviewed 1 February 2014

My wife and I were celebrating our thirty fifth wedding anniversary and wanted our stay at the Westin to be something special. The room was spacious and had a good view. The restaurant at the hotel was excellent. However, what made our stay extra special was the staff. For example, Karen Belanger, an Assistant Food and Beverage Director, helped me...

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Helpful?
Thank Bob D
SheratonKeyWest, Manager at Margaritaville Key West Resort & Marina, responded to this review

Dear Guest: Thank you for the positive review. We are delighted to hear that you enjoyed your stay. It is always great to hear that our guests enjoy themselves during their travels. Warm regards, Lourdes Torbisco Marketing Director

virginia
Reviewed 31 January 2014

We enjoyed our stay. The room was very clean and had a wonderful shower, towels, and bathrobe. The pool and deck areas were very nice. We ate at the restaurant and it was delish. We had a waterfront room which we paid extra for. No one (travel agent or hotel) informed us that the water view would be blocked 3...

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Helpful?
1Thank serenitytraveler
SheratonKeyWest, Manager at Margaritaville Key West Resort & Marina, responded to this review

Dear Guest: I have read your review. We are glad to hear you enjoyed your stay. While we are an active cruise ship port (which we state on the home page of our website), cruise ships do not dock here everyday. The city of Key West has a schedule on their website, our dock is designated as pier (B). The...

Fenwick Island
Reviewed 30 January 2014

We loved the location of this hotel. It is within walking distance to everything, really don't need a car. The sunset was beautiful and the mojitos were the best I have ever had!! We also enjoyed the shops located in the main bldg. of the hotel.

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Helpful?
Thank Laura M
SheratonKeyWest, Manager at Margaritaville Key West Resort & Marina, responded to this review

Dear Guest: Thank you for writing this positive review! We are delighted to hear you enjoyed your stay with us and look forward to welcoming you back soon! Warm regards, Lourdes Torbisco Marketing Director

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Food & drink at the hotel
Things to do
  • Tennis Court
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Dry Cleaning
  • Conference Facilities
Official Description (provided by the hotel)
Ideally located right on the waterfront of Old Town Key West, just steps from the famous Mallory Square, and one block from Duval Street is the Margaritaville Key West Resort & Marina - a hub of relaxation and luxury in the middle of all of the excitement that Key West is famous for. Experience the beauty of the sparkling sea, access to water sports, and endless dining, shopping, and entertainment options all just steps away. Our marina is one of the three cruise ports in Key West welcoming cruise ships from around the world. Dine on fresh island cuisine, indoors, on a deck, or oceanside. Sip a cocktail and lounge by our outdoor pool surrounded by lush native plants, or take a launch to the nearby private beach on Sunset Key. Rejuvenation awaits in the serenity of our massage studio. ... more   less 

Additional Information about Margaritaville Key West Resort & Marina

Address: 245 Front Street, Key West, FL 33040-8313 (Formerly The Westin Key West Resort & Marina)
Region: United States > Florida > Florida Keys > Key West
Price Range: ₹ 25,098 - ₹ 42,549 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Margaritaville Key West Resort & Marina 4*
Number of rooms: 178
Reservation Options:
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Also Known As:
The Westin Key West Resort & Marina Hotel Key West
The Westin Key West Resort And Marina
Key West Hilton
Key West Westin
Hotel Style:
#8 Spa Hotel in Key West
#10 Top resorts Hotel in Key West
#12 Luxury Hotel in Key West
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Questions & Answers

Here's what travellers have asked, with answers from Margaritaville Key West Resort & Marina staff and other travellers.
23 questions
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Questions? Get answers from Margaritaville Key West Resort & Marina staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't stay here it's not worth the money”
 of 5 bubbles ABCARA, 20 Mar 2017 | Read review
“There are no good rooms unless you don't mind roaches!”
 of 5 bubbles marilyn2017222, 17 Mar 2017 | Read review
“Our balcony had a view on the pool, which was perfect for us.”
 of 5 bubbles SylvieP491, 16 Mar 2017 | Read review
“We were right above the ice cream shop overlooking the courtyard. Lots of people traffic yet very quiet in the room.”
 of 5 bubbles dsmag, 16 Mar 2017 | Read review
“Ask for a room in the main building”
 of 5 bubbles bernadettewalsh7, 13 Mar 2017 | Read review
5 of 5