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Hospitium Collection Key West

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Hospitium Collection Key West
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178 Reviews from our TripAdvisor Community

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Showing 174: English reviews
Reviewed 1 week ago

The hotel cancelled my reservation at 5 this morning by e-mail. I made the reservation over Thanksgiving weekend. The hotel offered an early booking (6 months out) discount with a non-refundable charge if I were to cancel. The say they will refund my money, however I have no reservations for a vacation I have already planned in Key West! They...

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Helpful?
1Thank Christine C
Rochester, NY
Reviewed 1 week ago

We stayed for 2 nights (Thanksgiving and the day after) and stayed in the Paris room (1st floor in the back). The room was clean and comfy. It even had a kitchen with stove, microwave, and small refrigerator (Nice to have even though we didn't cook..there are so many great places to eat in Key West)! The location is great...

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Thank kysdisease1
Burnley, United Kingdom
Reviewed 1 week ago via mobile

As part of our honeymoon we decided to stay at the hospitium collection suites for a couple of nights. We booked well in advance (3 months prior), they took full payment well in advance, I even paid additional for parking. On the morning I was due to arrive, I had a email stating my booking had been cancelled! I then...

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1Thank Starkie88
Reviewed 1 week ago

Reserved a month in advance on priceline/booking.com took our money, then canceled our reservation 2 days before our stay, did not email or contact us to let us know that was the case. We arrived into Key West, found out and had to book a new hotel at a much higher last minute rate. Unreliable!

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3Thank Logan R
Wilmington, North Carolina
Reviewed 2 weeks ago

I was really weirded out by the fact they really didn't have an office. There is a door on the site of the laundromat that isn't labeled or anything. We waited for someone to meet us there and upon entering it looked more like a storage room with a small laptop. But, once we made it up to our place...

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Thank Crossfitkel
MIAMI
Reviewed 4 weeks ago

We stayed here for two nights. I have no complaints whatsoever. We arrived at about 9pm and the gentleman was always just a text away. You will be 20ft away from Duval Street. The parking is $20 daily though.

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1Thank mansur2442
Marquette, Michigan
Reviewed 12 December 2016

Had a great stay! Loved the balconies. Location near Duval Street was good. Also liked the proximity to the CVS and the Cuban café downstairs for coffee. Rooms and beds were comfortable. Would consider staying again.

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1Thank Jeanne L
George I, Guest Relations Manager at Hospitium Collection Key West, responded to this review

Dear Jeanne L, thank you kindly for the awesome feedback on your experience with us :-) Come back soon, and have a spectacular holiday season!!! George, Your Host

Gerrardstown, West Virginia
Reviewed 10 December 2016

We stayed here this past week for one night and had an absolute blast. Georgi was extremely friendly and very helpful. He toured our room with us and even took the time to help us map out key west and figure out our itinerary. We definitely will be staying here again! Thank you so much georgi and traci!

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Thank lwhite100192
George I, Guest Relations Manager at Hospitium Collection Key West, responded to this review

Dear lwhite100192, we had such a great time meeting and hosting you :-) Come back soon! Traci and Georgi

Tallinn, Estonia
Reviewed 10 December 2016

It's a small and very lovely cottage. We got a romantic "Paris" room. It looked absolutely gorgeous. The room was small but they had there everything we needed, even full kitchen. The only thing we didn't like was that we were able to stay only for 1 night... The service were good! Definitely would go back!

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1Thank GianfrancoFerre
George I, Guest Relations Manager at Hospitium Collection Key West, responded to this review

Dear GianfrancoFerre, we are so happy you had an enjoyable vacation with us :-) Thank you for the feedback! We hope you see you again next year :-) Happy holidays to you and your family! George, Your Host

Los Angeles, California
Reviewed 4 December 2016

We were really surprised at the quality and size of the suite we stayed in! 4 adult and 2 kids, and we had plenty of room for all of us and some. Great service by George and his team, very clean rooms, texted us every morning for 5 days to ask if we need anything! This is the way hotels...

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Thank Steven A
George I, Guest Relations Manager at Hospitium Collection Key West, responded to this review

Hi, Steven :-) Y'all are too kind! We loved having you here, and hope to see you all again next year! Happy holidays from all of us :-) George, Your Host

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Golf Course
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
  • Refrigerator in room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Laundry Service
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Dry Cleaning
  • Concierge
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Our name and mission statement are derived from the ancient Greco-Roman concept of hospitality as a divine right of the guest and a divine duty of the host. Our management team brings over 20 years of experience in managing hotels and gaming properties, bed & breakfast locations, and vacation rentals throughout South Florida and the Florida Keys, New York City, and the Las Vegas Strip. Hospitium Hotels & Resorts manages a collection of properties throughout the Florida Keys including full-service hotels, bed and breakfast establishments, limited service guesthouses, and private home vacation rentals. Through our exceptional concierge service, we provide you with a long range of opportunities though our local partnerships to enhance the quality of your experience while relaxing with us. We assist you in planning your time here, reserve and provide a payment platform for your activities throughout the Keys, provide wake-up and reminder calls when needed, and ensure that you maximize your return on investment through memories lasting a lifetime. Our concierges will ensure that your full refrigerator is stocked prior to your arrival (available upon request). We meet and greet you numerous times during the course of your stay, we provide you with prompt housekeeping and maintenance services when necessary, and our 24/7 guest services and reservation associates go out of their way to accommodate you in any way possible. You are going to love the way we host! Welcome to your Hospitium. ... more   less 

Additional Information about Hospitium Collection Key West

Address: 517 Truman Ave, Key West, FL 33040
Region: United States > Florida > Florida Keys > Key West
Price Range: ₹ 8,466 - ₹ 23,008 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hospitium Collection Key West 3*
Number of rooms: 4
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Questions & Answers

Here's what travellers have asked, with answers from Hospitium Collection Key West staff and other travellers.
5 questions
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Andover, United Kingdom
2 months ago
Key West, Florida
Springfield, Missouri
Franklin, Massachusetts
9 months ago

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Questions? Get answers from Hospitium Collection Key West staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Could have used more toilet tissue. Killed a light colored spider in the kitchen, but not a problem.”
 of 5 bubbles jeannel591, 12 Dec 2016 | Read review
“Choose the one bedroom cottage for couples or a solo guest. ”
 of 5 bubbles MrMarksTravelTips, 22 Nov 2016 | Read review
“This suite has a patio with furniture for six...worked well for smokers!”
 of 5 bubbles njeaglesfan, 12 Oct 2016 | Read review
“If you're cabbing it from the airport, call George to find out where to have them drop you off (Truman has no place to stop). The area can be a bit noisy, especially in the morning with the roosters crowing at the crack of dawn :) We got used to it though. ”
 of 5 bubbles I7884ADmichelleg, 23 Aug 2016 | Read review
“We had the second floor 2 BR apartment and loved it!”
 of 5 bubbles janhN3118EZ, 4 Aug 2016 | Read review
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