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Hyatt Windward Pointe

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#28 of 50 Hotels in Key West
Certificate of Excellence
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673 Reviews from our TripAdvisor Community

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There are newer reviews for Hyatt Windward Pointe
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Showing 655: English reviews
Buffalo, New York
Reviewed 24 December 2016 via mobile

We had a beautiful view of the ocean and overlooking the grounds! The only issue we had was the lack of amenities on the hotel grounds, you had to drive to the other Hyatt properties for the spa and the gym.

2Thank csurianello
MIke M, Resort Manager at Hyatt Windward Pointe, responded to this review

csurianello, thank you for taking the time to give us your feedback during your stay. We are glad to see that you enjoyed the resort grounds and views. It is unfortunate that we do not have a gym on property, the Hyatt hotel on Front Street does allow our guest to use their facilities as mentioned. We hope you will...

Reviewed 18 December 2016 via mobile

This resort is very loud. Tree trimming continually, maid waking you every morning staying out of your room just talking about nothing, planes taking off all day at airport. It is beautiful here but loud!

Thank Sharon S
MIke M, Resort Manager at Hyatt Windward Pointe, responded to this review

Sharon S, thank you for taking the time to share your feedback. While I wish, you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn...

Milford, Delaware
Reviewed 16 December 2016

Awesome place, we went for my 50 th birthday. It was very quiet and relaxing. Close enough to town and beach that we rented bikes instead of renting a car.Rooms were fully equipped with everything needed to enjoy your vacation. We will definately be returning.

1Thank bettystrick66
MIke M, Resort Manager at Hyatt Windward Pointe, responded to this review

bettystrick66, thank you for taking the time to write this review. We are so glad to hear you enjoyed celebrating your 50th birthday at Hyatt Windward Pointe. We look forward to having you stay with us again in the near future. Sincerely, Mike McMahon

Princeton Junction, New Jersey
Reviewed 6 December 2016

Very nice facility, with large two-bedroom nicely fitted out suites. Balconies facing the Florida Straits have attractive views. Master bathroom has hot tub and good shower. Facility on Kew West, but located away from crowded noisy areas. Facility has nice outdoor pool.

1Thank Stanner57
MIke M, Resort Manager at Hyatt Windward Pointe, responded to this review

Stanner57, Thank you for the nice review. We are glad to see you enjoyed the resort and the amenities. We look forward to your return. Sincerely, Mike McMahon

Reviewed 25 November 2016

Our family are owners at this property, and have been here about 7 times in the past 10 years. Somewhere along the way they have started to allow smoking on the balconies. Since the units are stacked 3 high, and are apartments, your neighbors smoke easily travels feely throughout your unit. One of the primary reasons we bought here was...

4Thank Lisa T
MIke M, Resort Manager at Hyatt Windward Pointe, responded to this review

Lisa T, thank you for taking the time to review your stay with us. I am sorry to hear that one of your neighbors were smoking on their balcony. We are glad to see you noticed the updates in the guest unit. I will be sure to pass on your comments to our associates on the positive service you encountered...

Zephyrhills, Florida, United States
Reviewed 2 November 2016

We are Hyatt owners and stay here a couple of times a year. It is a ways from town, but there is a bus stop directly in front of the hotel that will take you just about anywhere on the island for $1.50 ($.50 for seniors) A great way to do the Duval Crawl and not have to worry about...

3Thank Carol K
MIke M, Resort Manager at Hyatt Windward Pointe, responded to this review

Carol K, Thank you for being an owner with the Hyatt Residence Club. We are glad to see you are enjoying and utilizing your ownership several times a year. We look forward to you returning to your "Home away from Home". Sincerely, Mike McMahon

Naples, Florida
Reviewed 2 November 2016 via mobile

We stayed here for a week during fantasy fest and it was so nice to get away from all the noise and craziness to this kinda outside of key west quiet timeshare place. The rooms are spacious, great views and are cleaned every day if you wanted to. The pool area is also nice. They even have a beach volleyball...

Thank EnnoFL89
MIke M, Resort Manager at Hyatt Windward Pointe, responded to this review

EnnoFL89, Thank you for the nice review. We are glad to see you were able to enjoy the amenities the resort has to offer. I will let our staff know, you acknowledged their friendliness during your stay. We look forward to your next visit with us. Sincerely, Mike McMahon

East Haven, Connecticut, USA
Reviewed 1 November 2016 via mobile

Beautiful 2 bedroom units across from Atlantic ocean. Although it is right next to the airport, the units are pretty soundproof and it is fun to wave to the planes when they take off if you are relaxing by the pool. Abbey Road, the snack bar, offers delicious named after Beatles' songs.

Thank Peabody51
MIke M, Resort Manager at Hyatt Windward Pointe, responded to this review

Peabody51, We are so glad we were able to provided you with your "Happy Place". It is nice to hear you were able to relax pool side at the resort. Thank you for the nice review and we hope to see you return in the near future. Sincerely, Mike McMahon

Reminderville, Ohio
Reviewed 27 October 2016

the room was a two bedroom suite that had a very nice lanai .The suite was well appointed and clean. The staff was friendly and quick to help. My wife and I took the sea plane to the Dry Tortugas. We highly recommend this trip if possible.

Thank mayorsam24
MIke M, Resort Manager at Hyatt Windward Pointe, responded to this review

mayorsam24, Thank you for the review. We are glad to hear you enjoyed your stay with us. We hope that you come back to stay with us in the near future. Sincerely, Mike McMahon

Little Rock, Arkansas
Reviewed 19 October 2016

Very nice accommodations. Two bedrooms, two baths, and balcony overlooking a center courtyard, fountain and a sliver of an ocean view. Some difficulty with check in, which took a few hours to resolve, and shouldn't have.

1Thank X7994BFmichaelf
MIke M, Resort Manager at Hyatt Windward Pointe, responded to this review

X7994BFmichaelf, Thank you for the review. I am glad to hear you liked the accommodations during your stay. I am sorry to see that you had some challenges during the check in process. I welcome you to reach out me directly at mike. mcmahon@hyattvoi.com so I can personally apologize for the issues that occurred during your arrival. I do hope...

381 photos of this hotel

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All Traveller Photos (381)
View from Room (31)
Hotel & Grounds (70)
Pool/Beach Area (52)
Room/Suite (88)
Dining (10)
Family/Play Areas (4)
Bathroom (17)
Other (109)
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  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Tennis Court
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Concierge
  • Self-Serve Laundry
  • Multilingual Staff
Official Description (provided by the hotel)
Contemporary vacation resort; residential styled units with fully equipped kitchens and dining areas; ocean views. ... more   less 

Additional Information about Hyatt Windward Pointe

Address: 3675 S Roosevelt Blvd, Key West, FL 33040-5254
Region: United States > Florida > Florida Keys > Key West
Price Range: ₹ 16,758 - ₹ 20,043 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hyatt Windward Pointe 3*
Number of rooms: 93
Reservation Options:
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Also Known As:
Hyatt Windward Pointe Hotel Key West
Hyatt Hotel Key West
Hyatt Key West
Key West Hyatt
Hotel Style:
#2 Best Value Hotel in Key West
#8 Top resorts Hotel in Key West
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Windward Pointe staff and other travellers.
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Questions? Get answers from Hyatt Windward Pointe staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Bldg. 5, 2nd or 3rd floor.”
 of 5 bubbles DaisyDiva07, 21 Feb 2017 | Read review
“Try to get a third floor ocean front room if available. The balcony view is unbelievable for the sunrise in the morning....”
 of 5 bubbles 881BillB, 20 Feb 2017 | Read review
“Ask for the 3rd floor in any of the buildings; corner suites are the best!”
 of 5 bubbles BHJ29, 13 Feb 2017 | Read review
“Try another hotel away from the airport.”
  • 9:54am. Noisiest hotel ---airport right next door.
 of 5 bubbles Designer6905, 10 Feb 2017 | Read review
“If you want to maximize the ocean view pick a building closer to the outside of the resort.”
 of 5 bubbles Faureout, 17 Jan 2017 | Read review
5 of 5