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Hyatt Sunset Harbor Resort

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#40 of 49 Hotels in Key West
Certificate of Excellence
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Hyatt Sunset Harbor Resort
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278 Reviews from our TripAdvisor Community

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Showing 268: English reviews
Nutley, New Jersey
Reviewed 1 week ago

We first started coming here about 20 years ago & come back to stay every couple of years for a relaxing week. The resort has about 40 units (most of them two bedroom / two bath with kitchens, living rooms & balconies). Ours is second floor overlooking the harbor where you can people watch the cruise ship passengers on most...

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Helpful?
Thank amacek2016
Leidys T, General Manager at Hyatt Sunset Harbor Resort, responded to this review

Thank you so much for taking the time to review our property. We truly value your ownership. We look forward to your next stay!

Reviewed 1 week ago

We have been coming here for past 19 years, no need to trade for any where else. Room is 2nd floor, facing the court yard. You can see the sunset unobstructed every night. Only surprises are for the better, never a let down. Property is very well taken care of, staff is very eager to please. They contact you before...

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Helpful?
Thank Tim C
Leidys T, General Manager at Hyatt Sunset Harbor Resort, responded to this review

Thank you so much for taking the time to review our property. We are so happy that you enjoy your home away from home. See you next year!

Reviewed 3 weeks ago via mobile

3rd floor corner room... great sight lines for the offshore racing boats entrance and exit from the race course.. just a couple blocks from Duval st and a Tony walk to mallow square. .. and just a few doors down from key lime pie on a stick covered in chocolate.. it's a must have

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Helpful?
Thank morris411
Leidys T, General Manager at Hyatt Sunset Harbor Resort, responded to this review

Thank you so much for taking the time to review the Hyatt Sunset Harbor. We are glad that you enjoyed our property and all that Key West has to offer. We look forward to your next stay!

shirley, NY
Reviewed 4 weeks ago via mobile

Please! If your looking for a full service hotel or a studio/standard room with a view, try somewhere else. Other wise this is paradise. Furnishings have been updated, the pool deck area is smallish but beautiful and serene. We enjoy the cruise ships that pull right up in front of the resort. The staff is pleasant and accommodating. The location...

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Helpful?
Thank jennc
Leidys T, General Manager at Hyatt Sunset Harbor Resort, responded to this review

Thank you for taking the time to review Hyatt Sunset Harbor. We are glad that you enjoyed our resort The studios, unfortunately, do not have a balcony but all the one and two bedroom units do with a view of the pool and/or Gulf.

Greensboro, North Carolina
Reviewed 26 October 2016

We have been staying at Sunset Harbor for 5 years now, great location for sunsets and sights., spacious room , wonderful pool and great staff ! We book a 2 bedroom and bedrooms are comfortable , kitchen is fully stocked , there are balconies with great water and pool view. Grills for the perfect cook out experience. Love this piece...

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Thank TBRON
Leidys T, General Manager at Hyatt Sunset Harbor Resort, responded to this review

Thank you for taking the time to review Hyatt Sunset Harbor. We are glad that you enjoyed your stay and had a lovely anniversary. We hope to see you soon!

Syracuse, New York
Reviewed 23 October 2016

My husband and I stayed at the Hyatt Sunset Harbor for four days last week. The one bedroom suite was spacious with a large balcony overlooking the pool and boardwalk beyond. We loved staying here because of the fabulous location to everything and how friendly all their employees are as well. They all went above and beyond and it was...

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Thank Bato70
Leidys T, General Manager at Hyatt Sunset Harbor Resort, responded to this review

Thank you so much for taking the time to review the Hyatt Sunset Harbor. We look forward to your next stay!

Pensacola, Florida
Reviewed 17 October 2016 via mobile

This is Hyatt's hidden romantic destination in downtown old Key West. It's a small but intimate property to spend some real alone time with the ones you love. Easy walking into old town and all it's shops and attractions. Fly in and take a cab to this resort. Enjoy the sunsets.

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Helpful?
Thank James B
Leidys T, General Manager at Hyatt Sunset Harbor Resort, responded to this review

Thank you for taking the time to review the Hyatt Sunset Harbor. We are so glad that you enjoyed our resort and Key West. We look forward to welcoming you back soon!

Reviewed 17 October 2016 via mobile

We stayed here for three nights to celebrate our five year anniversary. We booked a studio, but upon arrival we were disappointed in the size of the room. After the first night, we inquired about upgrading to a larger room, and the Staff was extremely helpful evening letting us look at different rooms and choose which we liked better! The...

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Helpful?
Thank Amie B
Leidys T, General Manager at Hyatt Sunset Harbor Resort, responded to this review

Thank you so much for taking the time to review our property. We truly value your feedback. We look forward to your next stay!

Milford, Connecticut
Reviewed 19 September 2016

The staff at the Hyatt made this trip warm, friendly, informative and a ten! Without the front office staff being knowledgable our trip would not have been as much fun! Everyone in the front offices goes above and beyond......the accommodations are perfect.....thanks a million...see you next time!

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1Thank Susan F
Leidys T, General Manager at Hyatt Sunset Harbor Resort, responded to this review

Thank you so much for taking the time to review our property. We look forward to your next stay!

Miami Springs, FL
Reviewed 15 September 2016

My family, once again made the journey to Key West and stayed at the Hyatt Sunset Harbor. This makes the 3rd year in a row. The staff, Sahara and others always make our stay enjoyable. The property is always very clean and the pool area is wonderful. I am an owner with the Hyatt and my stays have never been...

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Helpful?
Thank Bill B
Leidys T, General Manager at Hyatt Sunset Harbor Resort, responded to this review

Thank you so much for taking the time to review our property. We truly value your ownership. We look forward to your next stay!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Multilingual Staff
  • Self-Serve Laundry
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
Condominium Resort with Victorian styling; situated in the heart of Old Town, overlooking the Gulf of Mexico. ... more   less 

Additional Information about Hyatt Sunset Harbor Resort

Address: 200 Sunset Way, Key West, FL 33040-8312
Region: United States > Florida > Florida Keys > Key West
Price Range: ₹ 9,189 - ₹ 20,419 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hyatt Sunset Harbor Resort 3.5*
Number of rooms: 66
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Also Known As:
Hyatt Sunset Harbor Hotel Key West
Hyatt Key West
Key West Hyatt
Hotel Style:
#1 Best Value Hotel in Key West
#13 Top resorts Hotel in Key West
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Sunset Harbor Resort staff and other travellers.
7 questions
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New Jersey
3 months ago
Lafayette, Indiana
over a year ago
Port Charlotte, Florida
Fremont, CA
over a year ago
north port,fl
over a year ago

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Questions? Get answers from Hyatt Sunset Harbor Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Building 5 has harbor views. Townhouses have two balconies.”
 of 5 bubbles amacek2016, 28 Nov 2016 | Read review
“building 5 is the best. Upper floor”
 of 5 bubbles Bato70, 23 Oct 2016 | Read review
“Overlook the pool if you can....”
 of 5 bubbles SusanF18, 19 Sep 2016 | Read review
“Many nice pool view rooms”
  • Pool area from the room
 of 5 bubbles Greywolf8577, 13 Sep 2016 | Read review
“Go for the 1 or 2 bedroom condos”
 of 5 bubbles j0hnqw, 31 Aug 2016 | Read review
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