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Hyatt Residence Club Key West, Sunset Harbor

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Traveller (161)
Room & Suite (74)
Pool & Beach (13)
Overview
  • Excellent56%
  • Very good27%
  • Average9%
  • Poor4%
  • Terrible4%
Travellers talk about
Free Wifi
Air Conditioning
Pool
Non-Smoking Rooms
Suites
Kitchenette
Concierge
3 Star Hotel
All hotel details
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (328)
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317 results
Traveller rating
174
85
26
16
16
Traveller type
Time of year
LanguageEnglish
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174
85
26
16
16
Show reviews that mention
All reviewsmallory squarestudio unitwatch the cruise shipsold townnew appliancesparking garagewithin walking distancefull kitchenperfect locationpool areasloppy joesstaff was extremely helpfulblocks from duval streetthird floorhome away from homenice resortoff the beaten path
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1 - 5 of 317 reviews
Reviewed yesterday

The hotel is now under renovation, the pool and some of the rooms. rooms are kinda unfinished, like improper installed door lock and uncovered outlet. there are hotels you can stay in Keywest. should be good after renovation.

Review collected in partnership with this hotel
Thank baker590
Reviewed 6 days ago

Have owned our unit for 22+ years and have never been disappointed! Please be advised, if you are visiting in the next 6 or so months, the property is undergoing a face lift! Be prepared for some property interruptions! We were notified about this months...More

Review collected in partnership with this hotel
Thank lmr0driguez
Reviewed 1 week ago via mobile

This property was a tough stay this past week. We were told the pool was being redone prior to arrival and would need to use an off-site pool. However when we arrived the property is under total renovation a building at a time occupying elevators,...More

2  Thank DanSamJAX
Reviewed 3 weeks ago

As indicated previously, the rooms were nice and the staff very accommodating and kind however, with the amount of renovating that was being done at this resort it would have been wise to relocate these guests to another Hyatt resort for safety purposes. We were...More

Review collected in partnership with this hotel
4  Thank jodiebersole
Reviewed 13 June 2018

Location and service is what gives this 5 stars! You can not get a better location and the customer service especially by Sahhara at the front desk makes your feel right at home once you check in. Ask for any room starting with 5 for...More

2  Thank Kirkland67
View more reviews
About
Amenities
Top amenities
Pool
Free High Speed Internet (WiFi)
Hotel Amenities
Wheelchair Access
Concierge
Multilingual Staff
Self-Serve Laundry
Laundry Service
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$ 295 - US$ 775 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Top resorts Hotel in Key West
Room types
Suites, Family Rooms, Kitchenette, Non-Smoking Rooms
Details
Price range
US$ 295 - US$ 775 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Top resorts Hotel in Key West
Room types
Suites, Family Rooms, Kitchenette, Non-Smoking Rooms
Add Photo Photos
Traveller (161)
Room & Suite (74)
Pool & Beach (13)
Dining (1)
Family and Play Areas (1)
Questions & Answers
Ask a question
Chris C
24 January 2018|
Answer
Response from Leidys T | Property representative |
Hello, Our resort has studios, one bedrooms, and two bedroom units. The two bedroom sleeps up to six adults. Please feel free to contact the resort at 305.292.2001 if you have any further questions.
0
Votes
new2mexico2008
30 August 2017|
AnswerShow all 3 answers
Response from Elisa D | Reviewed this property |
We were there for a week and did not see any such party. Sorry
0
Votes
761kellyr
6 July 2017|
AnswerShow all 3 answers
Response from Leidys T | Property representative |
Hello, All studios have a tub except our ADA room. Regards.
1
Vote
Room Tips
"Studio can be a little confining but who spends much time in their room?"
Read review
"Choose a room starting with 5 for best views."
Read review
"If you want a view, do not book a studio. The studios do not have views or balconies. Go for the one bedroom."
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"Buy a few simple groceries at CVS for when you get slightly hungry and are too tired to go out. Include..."
Read review
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