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Island City House Hotel

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818 Reviews from our TripAdvisor Community

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There are newer reviews for Island City House Hotel
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Showing 787: English reviews
Oklahoma City
Reviewed 1 week ago via mobile

My wife and I along with three other people spent a night in an Arch House suite for a one night stay in Key West. Check in was easy and the front desk clerks were fantastic and cheerful. The lush gardens and palm trees cover the whole hotel complex giving it a lovely tropical vibe. The rooms were clean and...

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Helpful?
Thank 94GTStang
141eric, General Manager at Island City House Hotel, responded to this review

Thank you for taking the time to leave a review regarding your recent stay at the Island City House hotel. I am glad that you enjoyed your stay and appreciate the complimentary words about the property and amenities. We certainly hope that you will return for another visit, soon, and stay longer than one night! Thank you so much for...

Melbourne, Florida
Reviewed 2 weeks ago

We found the quality of this hotel was not worth the price we paid. The houses are three stories and have steep walk up stairs. No elevators. They don't have staff to help you with luggage so your stuck trying to hall your bags up yourself. The room was a strange layout. Night stand by me was a chest of...

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Thank 531elaine
141eric, General Manager at Island City House Hotel, responded to this review

Elaine, Thank you for the review. I am sorry we did not live up to your standards. As being one of the oldest houses in Key West we are limited in what we can do, as for the elevators. We are looking at new curtains to prevent this issue. Our staff will always help with the bags if you need...

New Orleans
Reviewed 2 weeks ago

This place is a gem. Beautiful grounds, great rooms, quiet and close to everything! We have stayed here for years and will continue to do so. Great for groups or just a quiet couples trip. Love the cigar house especially.

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Thank Kristine S
141eric, General Manager at Island City House Hotel, responded to this review

Kristine, Thank you for taking the time to leave a review regarding your recent stay at the Island City House hotel. I am glad that you enjoyed your stay and appreciate the complimentary words about the property, amenities, and staff. Cigar House is my favorite as well. We certainly hope that you will return for another visit, soon. Thank you...

Naples, Florida
Reviewed 2 weeks ago

This is my second time staying here and for the price you can't beat it! The rooms are clean, the location is perfect and the grounds are beautiful! The staff is very friendly and there is a super sweet cat roaming the grounds!

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Thank win3cats
141eric, General Manager at Island City House Hotel, responded to this review

Thank you for taking the time to leave a review regarding your recent stay at the Island City House hotel. I am glad that you enjoyed your stay and appreciate the complimentary words about the property, amenities, and staff(Cats). We certainly hope that you will return for another visit, soon. Thank you so much for your feedback and your business!...

Roma
Reviewed 2 weeks ago

I have reserved for five people and i have received a suite room with one big bed and one sofa non ready. We have sleeped in four in one bed. To have payed more than 500 usd for one night, i think that is not good

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1Thank E524YTfabiob
141eric, General Manager at Island City House Hotel, responded to this review

Fabio, Thank you for your review. I am sorry your family did not sleep well the night of your stay. The sofa beds are not made up prior to your arrival, sheets and pillows are in the closets. We also have an air mattress if needed. Hope you have a great new years and hope to see you again. Eric

LaGrange, Georgia
Reviewed 2 weeks ago

Beautiful, comfortable hotel in a very convenient location. Staff was friendly and helpful. I highly recommend it. We could walk everywhere we wanted to go. Lemon water in the check-in office was a refreshing bonus.

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1Thank lshedd2016
141eric, General Manager at Island City House Hotel, responded to this review

Thank you for taking the time to leave a review regarding your recent stay at the Island City House hotel. I am glad that you enjoyed your stay and appreciate the complimentary words about the property, amenities, and staff. We have new flavors of water coming soon, so come back. We certainly hope that you will return for another visit,...

Cleveland, Ohio
Reviewed 3 weeks ago

Beautiful hotel with awesome landscaped gardens, pool and friendly/helpful staff. Walking distance to Duvall Street, Mallory Square and Front Street. Already looking to go back next year and stay a little longer. Relaxing, beautiful atmosphere and wonderful staff.

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1Thank GlennD1957
141eric, General Manager at Island City House Hotel, responded to this review

Glenn, Thank you for taking the time to leave a review regarding your recent stay at the Island City House hotel. I am glad that you enjoyed your stay and appreciate the complimentary words about the property, amenities, and staff. We certainly hope that you will return for another visit, soon. Thank you so much for your feedback and your...

Herndon
Reviewed 3 weeks ago

I'm going to stay here when i visit key west again. Hotel was classy, really liked the indoor and outdoor ambience. Very flexible providing extra blankets. This hotel is very close to Bars/Restaurants and keywest water adventures.

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1Thank sgadde08
141eric, General Manager at Island City House Hotel, responded to this review

Thank you for taking the time to leave a review regarding your recent stay at the Island City House hotel. I am glad that you enjoyed your stay and appreciate the complimentary words about the property ambiance. We certainly hope that you will return for another visit, soon. Thank you so much for your feedback and your business! Sincerely, Eric

Hilton Head Island
Reviewed 3 weeks ago

We enjoyed our stay. The hotel was lovely. Very conveniently located. Service great, room was really nice. Great pool area. Everyone was friendly and helpful. Loved the shaded courtyard and the cats😀

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1Thank X9900HQsallyb
141eric, General Manager at Island City House Hotel, responded to this review

Thank you for taking the time to leave a review regarding your recent stay at the Island City House hotel. I am glad that you enjoyed your stay and appreciate the complimentary words about the property, amenities, and staff oh and the CATS. We certainly hope that you will return for another visit, soon. Thank you so much for your...

Paris
Reviewed 3 weeks ago

Walking distance to interest points, a little piece of heaven with a magnificent garden, and the very nice old building, which make you feel like you were living a century ago. Very friendly staff, nice pool.

Review collected in partnership with this hotel
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2Thank gerulfk2016
141eric, General Manager at Island City House Hotel, responded to this review

Thank you for taking the time to leave a review regarding your recent stay at the Island City House hotel. I am glad that you enjoyed your stay and appreciate the complimentary words about the property, amenities, and staff. We certainly hope that you will return for another visit, soon. Thank you so much for your feedback and your business!...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
Things to do
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Our Key West suite accommodations at The Island City House Hotel are comprised of three buildings, each with its own style and unique character. The Arch House features six suites furnished in a casual Caribbean Style. The two suites on the first floor are two-bedroom suites. These suites have two separate bedrooms each with one queen-sized bed, a living/dining room with a kitchen, one bathroom, and a small porch. The studio-suites on the second floor of the Arch House have one queen-sized bed in an alcove, a sitting area with a kitchenette, and either a street-side balcony with a porch swing or a garden view balcony with a hammock. The Island City House is the main building on our property housing twelve parlor suites, ten one-bedroom suites, and two two-bedroom suites. These suites are furnished in an island Victorian style with lace curtains and many antique pieces. The two bedroom suites have two separate bedrooms, one with a king bed, the other with a queen bed, a living/dining room with a full kitchen, one bathroom and a large porch. The ten parlor suites have one queen-size bed and a separate sitting area with a kitchen. Many of these suites also have a sleeper sofa (for children or a third adult) or a porch overlooking the gardens. The Cigar House, our poolside building, is the home of our six largest one-bedroom suites. All of these suites are decorated in a tropical plantation style. The first and second floor suites have a king-size bed in the bedroom, a separate living room with a full kitchen, and a hammock on the poolside porch or balcony. The two suites tucked away on the third floor have a queen-size bed in the bedroom, a separate living room with a full kitchen, and an open balcony overlooking the pool and Infrared Sauna. ... more   less 

Additional Information about Island City House Hotel

Address: 411 William St, Key West, FL 33040-6853
Region: United States > Florida > Florida Keys > Key West
Price Range: ₹ 16,590 - ₹ 33,044 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Island City House Hotel 3*
Number of rooms: 24
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Questions & Answers

Here's what travellers have asked, with answers from Island City House Hotel staff and other travellers.
15 questions
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Long Beach, CA
2 months ago
Gray, Tennessee
11 days ago
uk
1 month ago

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Questions? Get answers from Island City House Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid arch house street facing rooms if light sleepers”
 of 5 bubbles Warnie4, 20 Jan 2017 | Read review
“Room 24: Island City House King Porch with Garden View!”
 of 5 bubbles JenColumbus_OH, 23 Dec 2016 | Read review
“There is no elavators so if you don't mind walking up and down 2 or 3 flights then get upper floor.”
 of 5 bubbles rcl1237, 20 Dec 2016 | Read review
“no elevator so if you have a problem with stairs pick the 1st floor”
 of 5 bubbles sandrap795, 17 Nov 2016 | Read review
“Stay in the back if traffic noise is a problem.”
  • Porch overlooking Eaton Street
 of 5 bubbles , 6 Nov 2016 | Read review
5 of 5
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