We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Island City House Hotel

Show Prices
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
Compare best prices from top travel sites
and 1 more site!
Professional photos
Island City House Hotel
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

815 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 784: English reviews
Pickering
Reviewed today NEW

Island City House offers a lush tropical setting and the staff is friendly and helpful. The property is situated in a nice good location, close to the marina, Mallory Square and other attractions. Will definitely stay there again.

Review collected in partnership with this hotel
 Report
Helpful?
Thank 182valariem
Naples, Florida
Reviewed today NEW

Our favorite place to stay in Key West! Location is perfect.....walking distance to everything, but on a nice residential street. Staff is friendly and accommodating. Rooms are tastefully decorated, and the gardens are beautiful.

Review collected in partnership with this hotel
 Report
Helpful?
Thank Deborah R
Westlake, Ohio
Reviewed yesterday NEW

Staff was wonderful, rooms were cute and comfortable and large, grounds were amazing and close enough to all the fun. Would/WILL definitely stay there again. It was perfect for walking to and from town and the bikes they let for rent were helpful and decently priced.

Review collected in partnership with this hotel
 Report
Helpful?
Thank 207dan
West Bloomfield
Reviewed 4 days ago NEW

This was the second time we stayed at Island City House. It is a great property a few blocks away from the craziness in Old Town. The compound is unique and the rooms are large. We had a suite in the Cigar House. Only two issues...our bathroom needs to be updated due to mold on floors which could be minimized...

Review collected in partnership with this hotel
 Report
Helpful?
Thank dandI6863EO
141eric, General Manager at Island City House Hotel, responded to this review

Dan, Thank you for the review, sorry the bathroom issues. I will be taking care of this issue today. It should have been done before you arrived. Look forward to your next visit. Eric

Charleston, South Carolina
Reviewed 4 days ago NEW

we loved the island city house except for 2 things. the building closets to eaton street had one noise issue. room number 5 was on the street and noisy due to traffic. but way worse, there was some md banging noise that went on all night long. i couldn't find out what it as and management didn't know either. after...

Review collected in partnership with this hotel
 Report
Helpful?
Thank P3920TVraymondw
141eric, General Manager at Island City House Hotel, responded to this review

Good afternoon, I am sorry that you had the noise in the room and glad we got you all moved to enjoy the rest of the stay. That issue has been fixed and taken care of. Look forward to you next stay, Eric

Marshfield
Reviewed 1 week ago

The location is the "key" to this hotel. Park your car (if you can find a spot) and leave it. Walking distance to main attractions. Quiet surroundings. We were on the 3rd floor, so getting luggage up was interesting but worth the climb.

Review collected in partnership with this hotel
 Report
Helpful?
Thank Kellie M
141eric, General Manager at Island City House Hotel, responded to this review

Kellie, We are happy your enjoyed the view from the 3rd floor, it is 100% worth the climb. On your next visit we will help with the bags and we also have discount garage parking if needed. See you soon, Eric

Winnetka
Reviewed 1 week ago

We love staying here. We've been staying here for 10 years. Staff is friendl and helpful. . Great location. Close to everything, but farther enough from noise. Rooms are clean. Quiet pool area. Gr at for families.

Review collected in partnership with this hotel
 Report
Helpful?
Thank G8084DSericj
141eric, General Manager at Island City House Hotel, responded to this review

Thank you for taking the time to leave a review regarding your recent stay at the Island City House hotel. I am glad that you enjoyed your stay and appreciate the complimentary words about the property, amenities, and staff. We certainly hope that you will return for another visit, soon. Thank you so much for your feedback and your business!...

Oklahoma City
Reviewed 1 week ago via mobile

My wife and I along with three other people spent a night in an Arch House suite for a one night stay in Key West. Check in was easy and the front desk clerks were fantastic and cheerful. The lush gardens and palm trees cover the whole hotel complex giving it a lovely tropical vibe. The rooms were clean and...

 Report
Helpful?
Thank 94GTStang
141eric, General Manager at Island City House Hotel, responded to this review

Thank you for taking the time to leave a review regarding your recent stay at the Island City House hotel. I am glad that you enjoyed your stay and appreciate the complimentary words about the property and amenities. We certainly hope that you will return for another visit, soon, and stay longer than one night! Thank you so much for...

Melbourne, Florida
Reviewed 1 week ago

We found the quality of this hotel was not worth the price we paid. The houses are three stories and have steep walk up stairs. No elevators. They don't have staff to help you with luggage so your stuck trying to hall your bags up yourself. The room was a strange layout. Night stand by me was a chest of...

Review collected in partnership with this hotel
 Report
Helpful?
Thank 531elaine
141eric, General Manager at Island City House Hotel, responded to this review

Elaine, Thank you for the review. I am sorry we did not live up to your standards. As being one of the oldest houses in Key West we are limited in what we can do, as for the elevators. We are looking at new curtains to prevent this issue. Our staff will always help with the bags if you need...

New Orleans
Reviewed 2 weeks ago

This place is a gem. Beautiful grounds, great rooms, quiet and close to everything! We have stayed here for years and will continue to do so. Great for groups or just a quiet couples trip. Love the cigar house especially.

Review collected in partnership with this hotel
 Report
Helpful?
Thank Kristine S
141eric, General Manager at Island City House Hotel, responded to this review

Kristine, Thank you for taking the time to leave a review regarding your recent stay at the Island City House hotel. I am glad that you enjoyed your stay and appreciate the complimentary words about the property, amenities, and staff. Cigar House is my favorite as well. We certainly hope that you will return for another visit, soon. Thank you...

385 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (373)
Viewed
Hotel & Grounds (105)
Viewed
Room/Suite (102)
Viewed
Bathroom (10)
Viewed
View from Room (22)
Viewed
Pool/Beach Area (20)
Viewed
Dining (9)
Viewed
Family/Play Areas (1)
Viewed
Other (104)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (12)
Viewed
Hotel & Grounds (5)
Viewed
View from Room (1)
Viewed
Room/Suite (4)
Viewed
Pool/Beach Area (2)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Key West hotels
1.3 km away
Southernmost Beach Resort
0.3 km away
Eden House
Eden House
#6 of 50 in Key West
1,595 reviews
0.9 km away
Almond Tree Inn
Almond Tree Inn
#1 of 50 in Key West
1,539 reviews
Show Prices
Show Prices
Show Prices
0.5 km away
The Gardens Hotel
The Gardens Hotel
#2 of 50 in Key West
1,623 reviews
0.3 km away
Marquesa Hotel
Marquesa Hotel
#5 of 50 in Key West
968 reviews
0.2 km away
Ambrosia Key West Tropical Lodging
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
Things to do
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Our Key West suite accommodations at The Island City House Hotel are comprised of three buildings, each with its own style and unique character. The Arch House features six suites furnished in a casual Caribbean Style. The two suites on the first floor are two-bedroom suites. These suites have two separate bedrooms each with one queen-sized bed, a living/dining room with a kitchen, one bathroom, and a small porch. The studio-suites on the second floor of the Arch House have one queen-sized bed in an alcove, a sitting area with a kitchenette, and either a street-side balcony with a porch swing or a garden view balcony with a hammock. The Island City House is the main building on our property housing twelve parlor suites, ten one-bedroom suites, and two two-bedroom suites. These suites are furnished in an island Victorian style with lace curtains and many antique pieces. The two bedroom suites have two separate bedrooms, one with a king bed, the other with a queen bed, a living/dining room with a full kitchen, one bathroom and a large porch. The ten parlor suites have one queen-size bed and a separate sitting area with a kitchen. Many of these suites also have a sleeper sofa (for children or a third adult) or a porch overlooking the gardens. The Cigar House, our poolside building, is the home of our six largest one-bedroom suites. All of these suites are decorated in a tropical plantation style. The first and second floor suites have a king-size bed in the bedroom, a separate living room with a full kitchen, and a hammock on the poolside porch or balcony. The two suites tucked away on the third floor have a queen-size bed in the bedroom, a separate living room with a full kitchen, and an open balcony overlooking the pool and Infrared Sauna. ... more   less 

Additional Information about Island City House Hotel

Address: 411 William St, Key West, FL 33040-6853
Region: United States > Florida > Florida Keys > Key West
Price Range: ₹ 16,918 - ₹ 33,085 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Island City House Hotel 3*
Number of rooms: 24
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Priceline and Agoda so you can book your Island City House Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Island City House Hotel staff and other travellers.
15 questions
Ask a question
Long Beach, CA
2 months ago
Gray, Tennessee
uk
1 month ago

See all questions (15)

Questions? Get answers from Island City House Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 24: Island City House King Porch with Garden View!”
 of 5 bubbles JenColumbus_OH, 23 Dec 2016 | Read review
“There is no elavators so if you don't mind walking up and down 2 or 3 flights then get upper floor.”
 of 5 bubbles rcl1237, 20 Dec 2016 | Read review
“no elevator so if you have a problem with stairs pick the 1st floor”
 of 5 bubbles sandrap795, 17 Nov 2016 | Read review
“Stay in the back if traffic noise is a problem.”
  • Porch overlooking Eaton Street
 of 5 bubbles , 6 Nov 2016 | Read review
“Three floors and no elevator, so if you don't mind the stairs, third floors offer great privacy. The Suites on Williams are the best for us.”
 of 5 bubbles gt93, 2 Nov 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay