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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
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Travel safe during COVID-19
What you can expect during your stay
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
Updated 29/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Courtyard Key West Waterfront
Updated 29/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#32 of 51 hotels in Key West
Location
Cleanliness
Service
Value
We are a Key West hotel located on the Gulf of Mexico in the "New Town" section of Key West. Located within a 10 minute drive of any attraction on the island. We feature spacious guest rooms, including suites with a variety of room configurations including in-room Jacuzzis. Every room has free hi-speed internet access, iron and ironing board, hairdryer, coffee maker, cable TV and refrigerators. A Tiki Bar is located adjacent to our large outdoor heated pool and Jacuzzi or feel free to tan on our private sunbathing beach located behind our hotel. Join us in our Bistro featuring Starbucks and a wide range of breakfast items. Our Complimentary downtown shuttle service will drop you off and pick you up in the historic seaport; walking distance from Duval Street. Be sure to talk our our onsite concierge agent who can assist you with the many activities and history enriched attractions the island has to offer.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Kids stay free
Free shuttle or taxi services
Parking
Wifi
Hot bath
Pool / beach towels
Outdoor pool
Heated pool
Fence around pool
Restaurant
Snack bar
Vending machine
Poolside bar
Shuttle bus service
Business Centre with Internet Access
Meeting rooms
Baggage storage
Convenience store
Non-smoking hotel
Outdoor furniture
Shared lounge / TV area
Sun loungers / beach chairs
24-hour front desk
Express check-in / check-out
Laundry service
Self-serve laundry
Ironing service
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Room features
Air conditioning
Private beach
Housekeeping
Private balcony
Safe
Microwave
Refrigerator
Flatscreen TV
Iron
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Green
Languages Spoken
English, Spanish
Location
Full view
52Somewhat walkable
Grade: 52 out of 100
19Restaurantswithin 0.5 km
1Attractionwithin 0.5 km
990Reviews13Q+A100Room tips
Reviews
Traveller rating
- 421
- 297
- 146
- 64
- 62
Time of year
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Popular mentions
We arrived 2 hours earlier than check in time. The lady at the front desk was very nice and told me she would call me when our room was ready. We maybe waited 15 minutes. The entire hotel was Following CDC rules. They upgraded my room. It was a very roomy 2 room set up. Everyone enjoyed there stay at the hotel. I would recommend the courtyard Marriott anytime.
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Date of stay: April 2021Trip type: Travelled with family
Helpful
Response from General Manager, General Manager at Courtyard Key West Waterfront
Responded 2 days ago
Thank you for allowing us to call you our guest at Courtyard Key West Waterfront. It was our pleasure to accommodate you and we are honored to receive your endorsement. We wish you safe travels and look forward to seeing you again soon.
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CONS: Mixed reviews on staff at checkin - some very kind and professional, others blasé and seemed bored; be wary you don't end up on the noisy, main street; cleaning staff was not informed by the front desk. On site Starbucks staffer was rude and totally unenthusiastic. PROS: Check-in went well for us. Room on second floor with balcony was excellent, quiet, clean. Pool area was pristine clean and lovely; boardwalk with chairs and tables on the water was relaxing; two water bottles upon check-in. Location and plentiful parking was very convenient for us. As Life time Platinum members at Marriott, we expect Marriott standards. Upon check-in, it was a serious moment to sign the "contract" regarding covid and expectations. Apparently only the front desk people are in on the contract. NO housekeeping was noted yet while we were gone, our room was tidied up and towels replaced. Not expecting anyone to come in, the room was a mess and certain valuables were left out. Nothing was taken, but we we're definitely surprised. Our friends were napping in their room when that happened to them, but the staff didn't wait, they barged right into the room!…
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Date of stay: April 2021
Value
Rooms
Service
Room Tip: Upgrade to second floor with a balcony in bldg C has no elevator.
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Helpful
Response from General Manager, General Manager at Courtyard Key West Waterfront
Responded 2 days ago
We appreciate you staying with us and taking the time to share your thoughts. It's great to know that our clean, quiet rooms were exactly what you were looking for and that our location was ideal for your visit. However, we apologize for any disappointment with the service you received as well as for any concerns about housekeeping. We'll speak with our staff about your comments, and we hope to see you again soon.
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We stayed at this hotel for one night in late March and are sorry that we did. We were rather surprised by this hotel. I stay have stayed at enough Marriott properties to achieve lifetime Titanium status with the chain, and usually like the chain very much. When we checked in to this hotel in the late afternoon, I was greeted by an employee at the front desk who was completely disheveled. Her shirt literally had what appeared to be food stains all down the front of it. When we were assigned to our room, it appeared very "tired." Everything was just run down . In the middle of the night (2-3AM), we were awoken to the neighbors having a party and the smell of pot coming through our vent. We were rather disappointed by the lack of response by the hotel staff once we brought this to their attention. Very disappointing experience. I would probably not return.…
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Date of stay: March 2021
Service
Sleep Quality
Helpful
Response from General Manager, General Manager at Courtyard Key West Waterfront
Responded 2 days ago
Thank you for bringing your concerns to our attention. While this is not typical of the feedback we receive, we're very sorry for any lapse in service, as well as the other concerns you mentioned. Your remarks will be discussed internally to ensure future visits will uphold our high standards. Thanks for your loyalty, and please consider allowing us a second chance to provide the exceptional experience we're known for.
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Stayed one night in nice suite with balcony over looking the beautiful pool. Nice location, close enough to Duval St, without noise and crowd. Great hotel staff too. The hotel looks nicer than the Marriott down the road that is more expensive,
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Date of stay: April 2021Trip type: Travelled with family
Helpful
Response from General Manager, General Manager at Courtyard Key West Waterfront
Responded 3 days ago
Dear Randy, Thanks for taking a moment to share your wonderful review. We're delighted you enjoyed our comfortable accommodations and fantastic location, and we trust you were able to spend some relaxing time appreciating the view from your balcony. If you're ever back in the area, it would be our pleasure to welcome you back to Courtyard Key West Waterfront.
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Nice view. Close walking distance to And Coffee. We had time to relax without rush and enjoyed walking into town and all the sites. Staff was courteous. Room was clean and spotless and no issues. It was a great five days.
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Date of stay: April 2021
Rooms
Service
Sleep Quality
Helpful
Response from General Manager, General Manager at Courtyard Key West Waterfront
Responded 5 days ago
Dear Bob, We're thrilled to hear that you had such an enjoyable experience during your recent five-day stay at Courtyard Key West Waterfront. We're delighted that you welcomed the great views, as well as our convenient location to local amenities. We're also pleased that you appreciated our clean and comfortable accommodations. Thank you so much for taking the time to leave your positive feedback, and we hope to have the pleasure of welcoming you back on another occasion.
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PRICE RANGE
US$193 - US$704 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
courtyard key west waterfront hotel key west, key west marriott, key west courtyard
LOCATION
United StatesFloridaFlorida KeysKey West
NUMBER OF ROOMS
68
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Claim Your Listing Frequently Asked Questions about Courtyard Key West Waterfront
Which popular attractions are close to Courtyard Key West Waterfront?
Nearby attractions include Jeff's Gems and Nautical Designs (0.1 km).
What are some of the property amenities at Courtyard Key West Waterfront?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Courtyard Key West Waterfront?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Courtyard Key West Waterfront?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Courtyard Key West Waterfront?
Yes, free parking is available to guests.
What are some restaurants close to Courtyard Key West Waterfront?
Conveniently located restaurants include Key Plaza Creperie, Goldman's Bagel Deli, and Kennedy Cafe.
Are there opportunities to exercise at Courtyard Key West Waterfront?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Courtyard Key West Waterfront?
Yes, laundry service and self serve laundry are offered to guests.
Does Courtyard Key West Waterfront offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Which languages are spoken by the staff at Courtyard Key West Waterfront?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Courtyard Key West Waterfront?
Many travellers enjoy visiting Curry Mansion (3.6 km), Harry S. Truman Little White House (3.9 km), and Key West Garden Club (2.7 km).