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Courtyard Key West Waterfront

607 reviews
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Traveller (203)
Room & Suite (169)
Pool & Beach (96)
Overview
  • Excellent41%
  • Very good30%
  • Average16%
  • Poor8%
  • Terrible5%
Travellers talk about
“free shuttle”(55 reviews)
“tiki bar”(79 reviews)
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Free Shuttle or Taxi Services
3.0 Star Hotel
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Offers from Courtyard Key West Waterfront
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (607)Write a Review
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Show reviews that mention
All reviewsfree shuttletiki barcourtyard marriottevery half hourfront deskshuttle vanshuttle servicetwo room suiteold townpool areaduval streetsmall beachmain buildingstarbucks coffeewater viewnice poolhot tub
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1 - 5 of 524 reviews
Reviewed 6 days ago

We loved our stay at this Marriott! We had a wonderful waterfront view from our room, which was large and comfortable. We also enjoyed taking their complimentary shuttle into the Historic District - that's a terrific service. We found their General Manager, Anne to be...More

Thank Angela H
Response from FrontDesk_GM, General Manager at Courtyard Key West WaterfrontResponded 5 days ago

Dear Angela, Anne, Chuck and the rest of our team loved hosting you and delights in reading that you enjoyed the gorgeous views from our property. It was our pleasure to go above and beyond for you at the property and around the local area,...More

Reviewed 1 week ago

When our first-choice resort cancelled our reservations a couple of weeks before our trip due to damage from Hurricane Irma, we had to scramble to find alternate accomodations. The Courtyard was about a block away from our original resort. The front desk was friendly and...More

Thank James L
Response from FrontDesk_GM, General Manager at Courtyard Key West WaterfrontResponded 6 days ago

Dear James, All of us at Courtyard by Marriott Key West Waterfront loved hosting you and appreciates your exceptionally thorough review. It was our pleasure to accommodate you post-Hurricane Irma and delight in reading that you enjoyed so many central elements of your visit. Mel...More

Reviewed 1 week ago

Is this a bad hotel? No, far from it. But is this below average for a Courtyard? Absolutely ... WAY below average. The cost per night, however, is through the roof. If Marriott is you hotel of choice, do yourself a favor and spend the...More

Thank Dr_JCO
Response from FrontDesk_GM, General Manager at Courtyard Key West WaterfrontResponded 6 days ago

Thank you for investing time to share your candid thoughts. We are sorry your experience at our property did not live up to your expectations. Although we delight in knowing that you enjoyed our shared interactions as much as we did, we regret that you...More

Reviewed 4 weeks ago via mobile

Don't assume anything about this Marriott. The photos would have you believe that you're staying in the main building shown in the picture. However, they also own an old motel next door and these rooms are part of the facility (see their fine print). They...More

1  Thank Doug S
Response from FrontDesk_GM, General Manager at Courtyard Key West WaterfrontResponded 3 weeks ago

Dear Doug, Thank you for your feedback. Our team is proud to represent the Marriott brand and aims to provide excellent service to every guest, regardless of their room selection. Your valuable feedback means a great deal to us, and we will continue to strive...More

Reviewed 2 January 2018

We really enjoyed our stay at the Courtyard in Key West. Loved the pool and Jacuzzi and the shuttle was super-great! Also, the tiki bar and big screen at the pool was also great. I would definitely recommend it. The only problem we had was...More

Thank schandler1959
Response from FrontDesk_GM, General Manager at Courtyard Key West WaterfrontResponded 4 January 2018

Thank you for visiting the Courtyard by Marriott Key West Waterfront! We are so happy to have earned your recommendation. It sounds like you got into the island spirit with our pool, jacuzzi and tiki bar! We love to hear it. It is, however, unfortunate...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Hotel Amenities
Free Parking
Business Centre with Internet Access
Shuttle Bus Service
Laundry Service
Multilingual Staff
Self-Serve Laundry
Dry Cleaning
Meeting Rooms
Concierge
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Outdoor pool
Hot Tub
Heated pool
Details
Price range
US$ 256 - US$ 686 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 On the Beach Hotel in Key West
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 256 - US$ 686 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 On the Beach Hotel in Key West
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (203)
Room & Suite (169)
Pool & Beach (96)
Dining (19)
Amenities (50)
Business Centre & Event Rooms (4)
Family and Play Areas (3)
Questions & Answers
Ask a question
aflarey
23 February 2017|
AnswerShow all 3 answers
Response from Generalelektrix | Reviewed this property |
Yes, as other reported, there is a safe in the closet.
0
Votes
danielle-clark
9 February 2017|
AnswerShow all 6 answers
Response from Generalelektrix | Reviewed this property |
This hotel is located on the A1A in front of a mall with a Publix, a KMart and also nearby many affordable restaurants and also gas stations. You can also pay a visit to Duval's street and other downtown streets for many... More
0
Votes
jrogelstad
1 February 2017|
AnswerShow all 2 answers
Response from Stormin1 | Reviewed this property |
Not sure, but I did not see any pets and there was no visible policy on pets posted.
0
Votes
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Room Tips
"Pick a ground floor room if you don't want to climb stairs."
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"best room would be at another hotel"
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"Ask for rooms a second floor room"
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"Ask to stay in main building not facing the street."
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