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Crowne Plaza Key West La Concha

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Traveller (411)
Room & Suite (197)
Pool & Beach (55)
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Overview
  • Excellent35%
  • Very good32%
  • Average17%
  • Poor9%
  • Terrible7%
Travellers talk about
“rooftop bar”(45 reviews)
“duval street”(255 reviews)
“great location”(200 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
Additional information
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Rooms
1 Jul2 Jul
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,217)
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All reviewsrooftop barduval streetgreat locationhistoric hotelbalcony roomwine barfront desk staffpark your carthe room was niceking beddefinitely stay here againhappy hourhemingway housesouthernmost pointspavaletsunset
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11 - 15 of 1,064 reviews
Reviewed 2 weeks ago via mobile

I stayed at LaConcha in Key West for Business, I travel every year to this Conference. When I arrived It was explained to me that I had to pay 35 dollars a day for a resort fee which included free shuttle service around Key West....More

2  Thank jeffreylamparski
Response from Mike R, General Manager at Crowne Plaza Key West La ConchaResponded 2 weeks ago

Thank you for your feedback on the service you experienced at La Concha and we are sorry to hear of your interaction with one of our associates. The $35 destination fee is outlined clearly on the booking page prior to reserving your room and is...More

Reviewed 2 weeks ago

Recently, our family made a reservation with the La Concha Crowne Plaza in Key West. We were on the road for 10 hours. We arrived, unloaded our luggage, and went to check in. However, there was a little problem. The hotel's records indicated that the...More

1  Thank Preston F
Response from Mike R, General Manager at Crowne Plaza Key West La ConchaResponded 2 weeks ago

Preston, I am very sorry and surprised to hear about your experience upon check-in at La Concha Key West. Our bookings team takes reservations very seriously and we are discussing this internally to see where the miscommunication occurred and how we may avoid this in...More

Reviewed 3 weeks ago via mobile

This hotel offers the perfect location. We are close to everything! It’s a nice hotel very the lobby has been renovated at some point & it’s nice. Rooms are nice but small. There are 3 of us in 1 room all of us are 5’11”,...More

1  Thank MyRushing
Response from Mike R, General Manager at Crowne Plaza Key West La ConchaResponded 2 weeks ago

Thank you for kindly reviewing La Concha Key West. I am thrilled to hear that you enjoyed our convenient location on Duval Street nearby some of the area's top attractions. I apologize for any inconvenience due to the carpet cleaning and I assure you this...More

Reviewed 3 weeks ago

We have stayed here many times and we love it!!! We always get a room with a balcony overlooking Duval. Great place to people watch and just hang out with a drink. The staff here is excellent. We were greeted this stay with a beautiful...More

Thank gatrmum
Response from Mike R, General Manager at Crowne Plaza Key West La ConchaResponded 3 weeks ago

Thank you for enjoying La Concha Key West. I am happy to hear that you had a five-star experience with our premier location, well-appointed accommodations overlooking Duval Street and relaxing onsite dining and bar options. We look forward to welcoming you back again for your...More

Reviewed 3 weeks ago via mobile

Rooms are small, pool is even smaller! Nothing great about this hotel but the location. Most staff is non english speaking and the valet is on the take saying valet parking only at $26.00 a day. So not true!!More

Thank Dawn B
Response from Mike R, General Manager at Crowne Plaza Key West La ConchaResponded 3 weeks ago

Thank you, Dawn, for choosing La Concha Key West. Our location is perfect for those looking to explore Key West and I'm glad this worked out well for you. We do our best to be very transparent when it comes to our amenities and pricing,...More

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Room Service
Restaurant
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Spa
Outdoor pool
Details
Price range
US$ 225 - US$ 514 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Spa Hotel in Key West
#17 Luxury Hotel in Key West
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$ 225 - US$ 514 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Spa Hotel in Key West
#17 Luxury Hotel in Key West
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (411)
Room & Suite (197)
Pool & Beach (55)
Dining (38)
Amenities (42)
Business Centre & Event Rooms (1)
Questions & Answers
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Sheila W
10 March 2018|
Answer
Response from NorthCountry308 | Reviewed this property |
These are not private since they are only separated by metal railings. Perfect for meeting your neighbors and making new friends. Enjoy you stay.
1
Vote
Gemgara108
8 March 2018|
AnswerShow all 2 answers
Response from CharlotteKirsch | Reviewed this property |
We stayed for 2 nights last week and we thoroughly enjoyed our stay and had no issues at all. My only comment for suggestion would be to ask for a room that isn’t facing onto Duval Street as it can be a little louder.
1
Vote
suespagnuolo
29 January 2018|
AnswerShow all 8 answers
Response from joycethackwray | Reviewed this property |
Car park behind the hotel, no need to valet park
1
Vote
Room Tips
"We were in room 223 and it was very quiet. Join their IHG Rewards Club for free. I think you'll get over..."
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"Balcony rooms are the best"
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"Check to see if you can upgrade to a suite, standard rooms are very small."
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"Get larger king room or biiger, smaller king room is very tight."
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