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6/8/2017 7/8/2017
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    The Reach, A Waldorf Astoria Resort

    1435 Simonton Street, Key West, FL 33040-3116
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    6/8/2017 7/8/2017
    US$ 533
    US$ 371
    US$ 533
    US$ 371
    US$ 376
    Traveller (1298)
    Room & Suite (468)
    Pool & Beach (288)
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    Overview
    • Excellent41%
    • Very good27%
    • Average16%
    • Poor10%
    • Terrible6%
    Travellers talk about
    “casa marina” (388 reviews)
    “private beach” (208 reviews)
    “natural beach” (39 reviews)
    Free Wifi
    Breakfast Buffet
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Babysitting
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Offers from The Reach, A Waldorf Astoria Resort
    Special Offer: Buy 3 Nights, Get 1 Free
    Hotel deals
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    Casa Marina, A Waldorf Astoria Resort
    7,171 reviews
    #41 of 51 hotels in Key West
     
    Hyatt Centric Key West Resort and Spa
    2,274 reviews
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    Southernmost Beach Resort
    5,676 reviews
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    The Marker Waterfront Resort
    1,509 reviews
    #9 of 51 hotels in Key West
     
    Rooms
    6 Aug7 Aug
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Reviews (3,631)
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    There are newer reviews for The Reach, A Waldorf Astoria Resort
    See the most recent reviews

    1,401 - 1,405 of 3,247 reviews

    Reviewed 28 October 2014

    the hotel is not up for the name and the service they provide. we had to complain about the cleanliness of the bathroom and then the service people got mad at us. I think if you plan to be here for fantasy fest, go somewhere...More

    Review collected in partnership with Waldorf Astoria
    5  Thank RodolfoSepu
    Response from Cindy A, Front Office Manager at The Reach, A Waldorf Astoria ResortResponded 29 October 2014

    Marcela, Thank you for taking the time to review your experience at our hotel. One of the cornerstones of the Waldorf Astoria experience brand-wide is unparalleled service and I assure you that the problems you mentioned with our service staff have been addressed accordingly. We...More

    Reviewed 28 October 2014

    We went to Key West for my good friend's bday celebration from college. We got to KW on Wednesday and left sunday morning. This was the Fantasy Fest week thus all hotels were packed and very pricey. I requested flowers and a bottle of champagne...More

    2  Thank Papeluch
    Response from Cindy A, Front Office Manager at The Reach, A Waldorf Astoria ResortResponded 28 October 2014

    We are extremely sorry the resort did not meet your expectations. It is the feedback of guests such as yourself that assists us in the training of associates as well as continued maintenance of our facilities. If you would like to discuss your stay or...More

    Reviewed 27 October 2014

    We stayed here one night on Saturday of Fantasy Fest. We used 70,000 Hilton Honors points and were happy to get a room for one night for this popular event. The room was nice but a bit on the small side. The shower is about...More

    1  Thank DiverM
    Reviewed 26 October 2014

    My wife and I recently booked an anniversary weekend stay at The Reach Resort in Key West Fl. We booked a room for 2 nights, told them it was for our anniversary and they gave us a top floor room with “a beautiful view of...More

    4  Thank Charles C
    Response from Cindy A, Front Office Manager at The Reach, A Waldorf Astoria ResortResponded 28 October 2014

    Charles, I appreciate your review of your recent experience at our hotel. We know that your interactions with our staff members can define your hotel stay, and we strive to provide a unique service experience that is anticipatory to the highest deree and personalized to...More

    Reviewed 26 October 2014

    I called the hotel directly to ask if our room was ocean view before booking. They assured me it was. When I got there I was disappointed and asked if all the rooms had the same view. I did not receive a direct answer, very...More

    3  Thank Paul R
    Response from Jennifer T, Manager at The Reach, A Waldorf Astoria ResortResponded 5 November 2014

    I am so sorry to hear that your experience with our staff members did not meet your expectations. We take your comments very seriously as we pride ourselves in offering the very best in guest service, and this will be addressed throughout the property. Please...More

    Casa Marina, A Waldorf Astoria Resort
    7,171 reviews
    #41 of 51 hotels in Key West
     
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    Southernmost Beach Resort
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    The Marker Waterfront Resort
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    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Beachfront
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    Details
    • Price range
    • US$ 272 - US$ 635 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #9 On the Beach Hotel in Key West
    • #11 Spa Hotel in Key West
    • #13 Top resorts Hotel in Key West
    • #18 Luxury Hotel in Key West
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 150
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Booking.com, Orbitz, Expedia, Agoda, Hilton Hotels Direct, TravelUp, TripOnline SA, Travelocity, Hotwire, Cancelon, HotelsforEveryone, HotelQuickly, getaroom.com and HotelsClick so you can book your The Reach, A Waldorf Astoria Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Florida >
    • Florida Keys >
    • Key West
    • Also Known As
    • The Reach, a Waldorf Astoria Hotel Key West ,
    • Waldorf Astoria Key West ,
    • The Waldorf Astoria Collection ,
    • Reach Resort Key West
    Add Photo Photos
    Traveller (1298)
    Room & Suite (468)
    Pool & Beach (288)
    Dining (28)
    Hotel & Grounds (798)
    Bathroom (42)
    Family and Play Areas (3)
    Business Centre & Event Rooms (2)
    Nearby
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    The Southernmost House
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    Nearby Restaurants
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    Nearby Attractions
    Key West Butterfly and Nature Conservatory
    9,013 reviews
    .31 km away
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    Ask a question
    Questions & Answers
    Donna L
    23 May 2017|
    AnswerShow all 3 answers
    Response from Laurance40 | Reviewed this property |
    They charge for parking
    1
    Vote
    cassiesnyder2415
    3 May 2017|
    Answer
    Response from Mary B | Reviewed this property |
    Yes
    0
    Votes
    pgriffin9
    18 April 2017|
    Answer
    Response from OnLakeOntarioNY | Reviewed this property |
    I didn't see anyone fishing from it. There are jet ski tours going in and out on one side. Probably could find a better place to fish from shore at Ft Zach, maybe, or at Bahia Honda. Also,there is fishing allowed off some... More
    1
    Vote
    Room Tips
    "Stay at the actual Waldorf Astoria next door, and not this one."
    Read review
    "Beach view rooms are great"
    Read review
    "Try a Bed and Breakfast in town!"
    Read review
    "Loud, old, poor service"
    Read review
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