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The Reach, A Waldorf Astoria Resort

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The Reach, A Waldorf Astoria Resort
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3,327 Reviews from our TripAdvisor Community

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There are newer reviews for The Reach, A Waldorf Astoria Resort
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Showing 2,974: English reviews
Detroit, United States
Reviewed 17 June 2014

My (now) husband and I came to The Reach for our honeymoon. Upon arrival, they comp'ed us a larger suite with an INCREDIBLE view, *and* we walked into our room to find balloons, champagne and chocolates awaiting us. This place really went above and beyond. Plus, this place has actual shorefront beach, plus a pool, and hammocks hanging from palm...

Review collected in partnership with Waldorf Astoria
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Helpful?
Thank Christopher M
Marlton, New Jersey
Reviewed 17 June 2014

The Reach resorts We recently went to key west Florida. Stayed at the reach resorts. Stayed here because they are a hilton owned resort and we used points to stay. The name says " Waldorf Astoria ", but they are owned by Hilton. Read a lot of reviews about this place. A lot were not good. In fact there were...

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5Thank paradoxxx
Hanover, Maryland
Reviewed 17 June 2014

It was a nice enough hotel. The room was clean with good furniture/fixtures (including a fridge), the front desk staff was pleasant, and the hotel was well kept. The pool and beach were good and well maintained. There was nothing specifically negative about our stay but as another reviewer accurately stated, there just was not the WOW factor that we...

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Thank traveler26Traveler26
Jennifer T, Manager at The Reach, A Waldorf Astoria Resort, responded to this review

Thank you for taking the time to write such an extensive review of The Reach Resort. It is through honest feedback such as your own that we may view our property from a bias perspective. Should you have any questions or wish to return in the future please feel free to contact me directly at jennifer.tomasello@waldorfastoria.com. We hope to see...

Cologne, Germany
Reviewed 16 June 2014

This is really the end of the america´s :-) If you stay at the beach, you realise, - that you are at the geografical end of the United States of America... This nice and beautyfull Hotel is located in an "hot spot area" :-) because everybody likes go to the beach! In the late evening hours you will find no...

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3Thank UniverseScout
Jennifer T, Manager at The Reach, A Waldorf Astoria Resort, responded to this review

Thank you so much for taking the time to share your comments regarding your stay at The Reach Resort. I agree Key West does feel as though you are at the end of the Americas. I hope you enjoyed your stay with us and should you wish to visit again please do not hesitate to contact me at jennifer.tomasello@waldorfastoria.com. Thank...

Reviewed 15 June 2014 via mobile

Our stay was pleasant. Through pictures online I thought it was going to be super fancy. It doesn't really appears that way in person though. The Strip eatery doesn't have ranch. So if you order a salad they can't offer ranch. The beach is cute and it's nice being on the sand. LOVE the chess game they have. Perfect way...

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1Thank SPayne1
Jennifer T, Manager at The Reach, A Waldorf Astoria Resort, responded to this review

I am so sorry to hear that The Reach Resort did not meet your expectations. Your comments are very important to us and have been communicated throughout our property to address the room malfunctions that you encountered. I am delighted to know that you enjoyed our chessboard and beach while you were here. Should you choose to visit Key West...

Naples, Florida
Reviewed 10 June 2014

First of all, I rarely write reviews because there are very few things I'd highly recommend! From the very beginning of our destination wedding planning, we knew the wedding location was going to be one of the most important vendors to research and secure. After picking The Reach as our ceremony venue in Key West, Florida, the research process started!...

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Thank Meyers0606
Jennifer T, Manager at The Reach, A Waldorf Astoria Resort, responded to this review

Thank you so much for allowing us to be a part of such an important day! I know that Nicole truly appreciated the wonderful comments that you sent. We as a property are overjoyed everything was perfect for your special day and we hope to see you again in the future. Jennifer Tomasello Reach Manager

Alachua, Florida
Reviewed 10 June 2014

My husband and I went to Key West for the first time and stayed at the Reach hotel for our 28th year wedding anniversary. The hotel went out of their way to make our special occasion a bit more special. Not only did the hotel upgrade our room, but we were greeted with balloons, champagne and a box of chocolates,...

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1Thank Wrigpl
Jennifer T, Manager at The Reach, A Waldorf Astoria Resort, responded to this review

Thank you so much for allowing us to be a part of your special celebration! I am so happy to hear that you enjoyed your stay with us. Should you choose to stay in Key West again in the future please do not hesitate to contact me directly at jennifer.tomasello@waldorfastoria.com so I may ensure your next stay is just as...

Toms River, New Jersey
Reviewed 10 June 2014

This was our 4th visit to Key West & our 3rd stay here. Every time the rooms have been clean & well maintained. The grounds are also well maintained & clean. The staff are friendly & helpful. Having the choice of hanging out by the pool or on the beach is one of the reasons we picked The Reach.

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Thank AM M
Columbus, Ohio
Reviewed 10 June 2014 via mobile

My wife and I decided to take a day trip from our Miami Beach vacation to visit Key West. A few miles east, we decided that we'd stay the night so we jumped on to the Hilton App on my iPhone and booked a room at The Reach. Got a government rate ($167/night-retired Army comes in handy) for a King...

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Thank dveech
Jennifer T, Manager at The Reach, A Waldorf Astoria Resort, responded to this review

Thank you so very much for taking the time to share your experience. I know Chuck truly appreciated his acknowledgement and we as a property are thrilled that we could make your "quick" stay a memorable one! Should you wish to make any special requests for your next stay, please do not hesitate to contact me directly at jennifer.tomasello@waldorfastoria.com. Thank...

Marlton, United States
Reviewed 9 June 2014

The Reach resorts We recently went to key west Florida. Stayed at the reach resorts. Stayed here because they are a hilton owned resort and we used points to stay. The name says " Waldorf Astoria ", but they are owned by Hilton. Read a lot of reviews about this place. A lot were not good. In fact there were...

Review collected in partnership with Waldorf Astoria
 Report
Helpful?
2Thank Ann Y

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Beachfront
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located on Key West's only private natural-sand beach, The Reach, A Waldorf Astoria Resort, is an intimate, elegant destination for those seeking a casual retreat with the highest level of service. A warm sense of hospitality, gracious staff members, a beautiful shoreline and breathtaking sunshine all provide the backdrop for a memorable and romantic travel experience at our Key West hotel, just steps from Duval Street. ... more   less 

Additional Information about The Reach, A Waldorf Astoria Resort

Address: 1435 Simonton Street, Key West, FL 33040-3116
Region: United States > Florida > Florida Keys > Key West
Price Range: ₹ 24,531 - ₹ 46,710 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Reach, A Waldorf Astoria Resort 4*
Number of rooms: 150
Reservation Options:
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Also Known As:
The Reach, a Waldorf Astoria Hotel Key West
Waldorf Astoria Key West
The Waldorf Astoria Collection
Reach Resort Key West
Hotel Style:
#9 On the Beach Hotel in Key West
#11 Spa Hotel in Key West
#13 Top resorts Hotel in Key West
#15 Luxury Hotel in Key West
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Questions & Answers

Here's what travellers have asked, with answers from The Reach, A Waldorf Astoria Resort staff and other travellers.
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Questions? Get answers from The Reach, A Waldorf Astoria Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“5 stories, ask for 5th floor”
 of 5 bubbles Army55, 17 Feb 2017 | Read review
“request ocean front”
 of 5 bubbles stacypm, 12 Feb 2017 | Read review
“Level 5 overlooking the ocean”
  • 3rd floor view from room.
  • View from room
 of 5 bubbles JayneSamantha, 2 Feb 2017 | Read review
“Rooms on the 2nd, 3rd, 4th, and 5th floors that end in 41, 42, 43, and 44, will all get you a true Ocean View.”
 of 5 bubbles phil_marionstravels, 28 Jan 2017 | Read review
“Try as best you can to get a no charge upgrade (we failed, but it's worth trying)”
 of 5 bubbles ChristineCToronto, 28 Jan 2017 | Read review
5 of 5