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Casa Marina Key West, A Waldorf Astoria Resort

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Traveller (3187)
Room & Suite (783)
Pool & Beach (636)
Overview
  • Excellent50%
  • Very good24%
  • Average14%
  • Poor7%
  • Terrible5%
Travellers talk about
“sun sun”(111 reviews)
“beach staff”(150 reviews)
“frozen towels”(131 reviews)
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
4 Star Hotel
All hotel details
Offers from Casa Marina Key West, A Waldorf Astoria Resort
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Casa Marina Key West, A Waldorf Astoria Resort
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
29 Apr30 Apr
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1 room, 2 adults, 0 children
Standard Room
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Reviews (7,611)
There are newer reviews for Casa Marina Key West, A Waldorf Astoria Resort
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6,904 results
Traveller rating
3,402
1,619
966
524
393
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3,402
1,619
966
524
393
Show reviews that mention
All reviewssun sunbeach stafffrozen towelsadult poolprivate beachthe jet ski tourhistoric hotelself parkingpool serviceduval streetocean viewpalm treeslouie's backyardmain buildingsunset cruisesister propertygreat resort
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2,621 - 2,625 of 6,904 reviews
Reviewed 9 April 2015

Any hotel succeeded when everything goes right but when something goes wrong that is when a hotel shows it true colors. Casa Marina fails there. We were overcharged at the beach bar for I can only assume drinks. We did go there twice on April...More

4  Thank Brian H
Response from StevenTresh, Manager at Casa Marina Key West, A Waldorf Astoria ResortResponded 11 April 2015

Dear Brian H, Thank your for your feedback on your recent stay. I regret that your issue was not resolved while on property. After investigating the matter, we did in fact make an error on your billing. Our finance team has credited your account and...More

Reviewed 8 April 2015

We spent two nights with our family in a ground floor suite. A lot of good to report, but also some less good. Pro • Great feeling and cool vibe. We had a good first impression walking into the historic main building. Stepping outside is...More

4  Thank HarryfromLA
Reviewed 7 April 2015

The beach at Casa Marina was so wonderfully relaxing and beautiful that, for our four-day stay, we could not rouse ourselves to do anything besides read, watch the ocean, and order rum drinks. The beach staff (in particular Mark, Eric and Constantine) were indefatigable, personable...More

Review collected in partnership with Waldorf Astoria
2  Thank katherine m
Reviewed 7 April 2015

It's a beautiful resort, with friendly staff, a perfect location and great amenities. There are many activities for families, including snorkeling, jet skis and parasailing. Perfect location right on the water. Easy walk to Duval street for restaurants. Didn't have to use our car at...More

Review collected in partnership with Waldorf Astoria
1  Thank Allison S
Reviewed 7 April 2015

Very relaxing stay in a luxurious, beautiful resort. Positives: beautiful grounds, upkeep, helpful and conscientious staff. Highlights were the beach/pool staff, the breakfast buffet (wonderful quality), the hotel grounds. Negatives: room was ready an hour late, the room itself had fairly thin walls, parking per...More

Review collected in partnership with Waldorf Astoria
1  Thank Shanna H
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About
Amenities
Top amenities
Restaurant
Pool
Beachfront
Fitness Centre with Gym / Workout Room
Room Service
Free Internet
Spa
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Spa
Bar/Lounge
Heated pool
Adult pool
Outdoor pool
Details
Price range
US$ 324 - US$ 630 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Spa Hotel in Key West
#9 On the Beach Hotel in Key West
#16 Luxury Hotel in Key West
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$ 324 - US$ 630 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Spa Hotel in Key West
#9 On the Beach Hotel in Key West
#16 Luxury Hotel in Key West
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (3187)
Room & Suite (783)
Pool & Beach (636)
Dining (124)
Amenities (26)
Business Centre & Event Rooms (9)
Family and Play Areas (5)
Questions & Answers
Ask a question
Courtney E
14 April 2018|
Answer
Response from Connecticut-MD | Reviewed this property |
I don’t see why not. Don’t know if there’s a place to store it other than the room
0
Votes
Sarabjesser60610
11 February 2018|
AnswerShow all 3 answers
Response from Susan H | Reviewed this property |
I have no idea. Best to call and see.
0
Votes
Sunnyirishman
20 November 2017|
Answer
Response from Vanessa C | Reviewed this property |
They have fridges, no microwaves but you can get on put in on request!
0
Votes
Room Tips
"Ocean front suites seem to be the better option"
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"Go for ocean view or ocean front"
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"For the view , a balcony room facing the water."
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"So many of the rooms have poor views unless you pay for that beach view."
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