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Casa Marina Key West, A Waldorf Astoria Resort

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Traveller (3211)
Room & Suite (786)
Pool & Beach (636)
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Overview
  • Excellent50%
  • Very good24%
  • Average14%
  • Poor7%
  • Terrible5%
Travellers talk about
“sun sun”(111 reviews)
“beach staff”(150 reviews)
“frozen towels”(131 reviews)
AMENITIES
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
4 Star Hotel
All hotel details
Additional information
Offers from Casa Marina Key West, A Waldorf Astoria Resort
Special Offer: Double Points, Every Stay
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Offers from Casa Marina Key West, A Waldorf Astoria Resort
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
3 Jun4 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (7,663)
There are newer reviews for Casa Marina Key West, A Waldorf Astoria Resort
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6,949 results
Traveller rating
3,420
1,628
972
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3,420
1,628
972
532
397
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2,601 - 2,605 of 6,949 reviews
Reviewed 6 May 2015

From the gentlemen at the front door to the maintenance staff everyone was pleasant and had a positive attitude. We found the 5 star plus service from a few men on the beach. 5 of our 7 days at the hotel we spent a few...More

Thank Larry M
Response from Cole T, Manager at Casa Marina Key West, A Waldorf Astoria ResortResponded 10 May 2015

Dear Larry M, Thank you for taking the time to review your stay at the Casa Marina. Unparalleled service at all levels is what our hotel, and Waldorf Astoria in general, strive for every single day. Your great experience at out property is fantastic to...More

Reviewed 6 May 2015

The hotel is beautiful and the accommodations are gorgeous but what really made our trip and the experience were the beach staff! All the gentlemen who catered to all our needs from setting up umbrellas and chairs to providing cool towels, popsicles, water misting and...More

Thank Lauren H
Response from Cole T, Manager at Casa Marina Key West, A Waldorf Astoria ResortResponded 10 May 2015

Dear Lauren H, Thank you for taking the time to review your recent stay at the Casa Marina. The title of your review alone is great to see, and everything you experienced with our beach and pool and bell staff is a testament to our...More

Reviewed 6 May 2015

From our prior to arrival personal concierge, to our daily server, we couldn't have asked for more. The personal attention to detail to make our stay comfortable and memorable was second to none. The staff is what truly makes this place top notch. Our youngest...More

1  Thank mommyto11978
Response from Cole T, Manager at Casa Marina Key West, A Waldorf Astoria ResortResponded 10 May 2015

Dear mommyto11978, Thank you for your recent review of the Casa Marina. The attention to detail and service level you received during your stay is great to learn of. It sounds like you really took advantage of what separates our property from others by talking...More

Reviewed 5 May 2015 via mobile

Upon making my reservation over the phone I was assured that with my diamond status I would receive an upgrade. When we checked in they said no rooms were available for upgrade. We were put in room 125, a handicap accessible room which was very...More

1  Thank Sajohnso83
Reviewed 4 May 2015

I recently stayed at the Casa Marina for work meetings and had the best experience. Since I was booked through a group, the hotel did not previously have my Hilton Honors on file. I gave my Hilton Honors upon arrival and they quickly gave me...More

Thank MiamiT
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About
Amenities
Top amenities
Restaurant
Pool
Beachfront
Fitness Centre with Gym / Workout Room
Room Service
Free Internet
Spa
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Spa
Bar/Lounge
Heated pool
Adult pool
Outdoor pool
Details
Price range
US$ 321 - US$ 635 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Spa Hotel in Key West
#9 On the Beach Hotel in Key West
#16 Luxury Hotel in Key West
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$ 321 - US$ 635 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Spa Hotel in Key West
#9 On the Beach Hotel in Key West
#16 Luxury Hotel in Key West
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (3211)
Room & Suite (786)
Pool & Beach (636)
Dining (124)
Amenities (26)
Business Centre & Event Rooms (9)
Family and Play Areas (5)
Questions & Answers
Ask a question
Katie L
15 May 2018|
Answer
Response from gemmm43 | Reviewed this property |
No they do not not at Casa but possible the Reach next door 2 pools adult and family pick your palce early or by afternoon they are few afar at the adult pool
0
Votes
Courtney E
14 April 2018|
Answer
Response from Connecticut-MD | Reviewed this property |
I don’t see why not. Don’t know if there’s a place to store it other than the room
0
Votes
Sarabjesser60610
11 February 2018|
AnswerShow all 3 answers
Response from Susan H | Reviewed this property |
I have no idea. Best to call and see.
0
Votes
Room Tips
"Avoid “Garden View” at all costs"
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"It is worth the extra money to book a one-bedroom suite. The extra space, balcony and bathroom size is worth..."
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"do not choose 1st floor unless you want to be woken by chickens"
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"Room choices are not assured. Depends on check-in."
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