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Casa Marina, A Waldorf Astoria Resort

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Casa Marina, A Waldorf Astoria Resort
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6,851 Reviews from our TripAdvisor Community

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There are newer reviews for Casa Marina, A Waldorf Astoria Resort
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Showing 6,209: English reviews
Saint Louis, Missouri
Reviewed 27 August 2014

We recently stayed at Casa Marina and had a great time. Althought the hotel isn't brand new, the staff work very hard to keep it clean and fresh. It has a nice colonial atmosphere. We spent considerable time at the pool and Daniel, Constantine, and Lisa took excellent care of us. The addition of an adult pool was nice. Occasionally...

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Helpful?
Thank mjw2001
Reviewed 27 August 2014

After reading the reviews I wasn't sure if I had made a major mistake in booking here. The rooms are not modern, they have a colonial feel, very reminiscent of Raffles in Singapore. I can't understand the negative comments regarding the staff however, all have been extremely polite and helpful. Activities are great and reasonably priced. Bar prices are high...

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1Thank martinandandrew
Jackson, Wyoming
Reviewed 26 August 2014

We stayed at the Casa Marina back in January and were sorely disappointed. While we thought being a Waldorf brand we would be guaranteed a luxurious stay it was all but the opposite. There is no restaurant on site, just a random ballroom they turn into a buffet for breakfast when they feel like it. Hardly any lobby bar to...

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3Thank skitownlover
Steven T, Manager at Casa Marina, A Waldorf Astoria Resort, responded to this review

Dear skitownlover, Thank you for sharing your experience about your stay. We take great pride in providing superior service and comfortable surroundings for our guest. Your comments will help us to continuously strive to achieve this ideal. We are working with our teams to ensure that we remain one step ahead of our guests' needs and hope we can invite...

Needville, Texas, United States
Reviewed 26 August 2014

I went with a group of 7 and stayed at Casa Marina . The grounds are awesome . The employees are even better. We had Daniel , Constatine, Lisa and Trevor at the pool. All were great . Special thanks goes to Daniel for all his help and friendly customer service. Chris

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Thank Chris W
Austin, TX, United States
Reviewed 26 August 2014

The hotel is outstanding, I'm not certain why there were mixed reviews, but our suite was huge and beautiful and clean. The staff were wonderful, the grounds and buildings are something from another era of glamorous living, and anyone who complains evidently stayed somewhere else...the prices are what we expected and frankly were average compared to all the other places...

Review collected in partnership with Waldorf Astoria
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1Thank Brendan D
NJ, United States
Reviewed 26 August 2014

The hotel was beautiful, great location, the view was beautiful, great service, the staff was very helpful and accommodating. The food was excellent. It was a wonderful place to stay, made our vacation even more enjoyable. I would recommend it and I would go back!!!

Review collected in partnership with Waldorf Astoria
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Thank Sharron C
Toronto
Reviewed 25 August 2014

The resort is large but the management and staff make you feel like you are valued. We had two dinners on the beach and they were both excellent. It is one of the few hotels in Key West with a real beach and the on- site amenities are above anything else on the Key. We will be back.

Review collected in partnership with Waldorf Astoria
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Thank James C
London, United Kingdom
Reviewed 25 August 2014

You usually get a real mix of reviews here; Casa Marina prices itself at the top of the market but sometimes fails to deliver. The setting of the hotel is lovely, there is a wide range of facilities and I have found the staff to be very helpful. Food on site is top notch and recommended; the breakfast buffet is...

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3Thank phil_sllvn
Sao Paulo, SP
Reviewed 25 August 2014 via mobile

We've enjoyed our stay at casa marina. From our arrival at key west until our departure the casa marina resort staff were great. We arrived near noon and at the check in we were told to wait a bit that our room would be ready. So we'd lunch at SunSun by the pooll - great food! After lunch our room...

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Thank Ferrazalves
UK
Reviewed 24 August 2014 via mobile

We were here for 3 nights, and wish we could have stayed longer!! The location, rooms and pools were all great. Our room was spotless and spacious. The food was nice, restaurant dining is outside, which is fine if the weather is amiable. It is pricey tho for what it is. But to be honest I couldn't fault anything else.......except...

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Thank AshnTiff

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Spa
  • Bar/Lounge
About the property
  • Beachfront
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
This Mediterranean-inspired hotel sits on a 1,100-foot private beach a mile from Duval Street. Our historic beachfront resort combines 1920s ambiance with a chic, contemporary flair, features sophisticated accommodations, complete with LCD televisions, iPod docking stations, and an in-room espresso, coffee, and tea maker. Amenities include: two tropical pools, water-sports activities, spa services, poolside cabanas, Sun/Sun Bar & Grill serving breakfast, lunch, and dinner, and The Lobby Lounge for tapas and libations. ... more   less 

Additional Information about Casa Marina, A Waldorf Astoria Resort

Address: 1500 Reynolds St, Key West, FL 33040-4768
Region: United States > Florida > Florida Keys > Key West
Price Range: ₹ 23,298 - ₹ 44,830 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Casa Marina, A Waldorf Astoria Resort 4*
Number of rooms: 311
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Hilton Hotels Direct and Jetsetter so you can book your Casa Marina, A Waldorf Astoria Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Casa Marina, a Waldorf Astoria Hotel Key West
Waldorf Astoria Key West
The Waldorf Astoria Collection
Casa Marina Resort Key West
Casa Marina Key West
Hotel Style:
#7 On the Beach Hotel in Key West
#9 Spa Hotel in Key West
#14 Luxury Hotel in Key West
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Questions & Answers

Here's what travellers have asked, with answers from Casa Marina, A Waldorf Astoria Resort staff and other travellers.
74 questions
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Questions? Get answers from Casa Marina, A Waldorf Astoria Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The roosters wake you up every morning at 5:45 am trust me lol”
 of 5 bubbles like2travel2017, 18 Mar 2017 | Read review
“Dont choose this resort for the room, only the view.”
 of 5 bubbles 5Travel5star, 13 Mar 2017 | Read review
“talk to the staff about what type of room you are wanting our first room my closet at home was bigger”
 of 5 bubbles stevesX9486XX, 12 Mar 2017 | Read review
“Ocean front and don't stay in the old portion of hotel the sits towards parking lot unless you enjoy the smell of mold.”
  • Starting to set up beach AM
 of 5 bubbles Travelguy1065, 12 Mar 2017 | Read review
“Ask if your room was renovated recently.”
 of 5 bubbles MaryLouise53, 11 Mar 2017 | Read review
5 of 5