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Casa Marina, A Waldorf Astoria Resort

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Casa Marina, A Waldorf Astoria Resort
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6,650 Reviews from our TripAdvisor Community

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There are newer reviews for Casa Marina, A Waldorf Astoria Resort
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Showing 6,027: English reviews
Reviewed 19 July 2014 via mobile

The service at this property is outstanding... We had a issue with one of the services and the hotel refunded out money with no questions. The only complaint would be that our room needed to be colder, during the day it was still a little warm. Go visit if you have the time.

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Helpful?
Thank Matthew L
Reviewed 18 July 2014 via mobile

Great hotel with fantastic service, not necessarily known for great beaches. Staff was extraordinary and helped is with everything, especially Daniel, who worked at the beach. Large range of water sports that you have access to in front of the hotel. Good food, very gourmet cuisine. Overall great place for couples, not te best for families with children

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Helpful?
Thank Taylor F
Bilal M, Manager at Casa Marina, A Waldorf Astoria Resort, responded to this review

Thank you for taking the time to share your feedback about your recent stay. We are thrilled to hear that we made your vacation enjoyable. Our goal is to provide our guests with great service along with a relaxing and beautiful atmosphere. We appreciate your loyalty and we hope to see you again with us. Best regards,

Key West, Florida
Reviewed 18 July 2014

First of all - Resort, location and service were nothing short of championship. Pool and Beach staff could not have delivered more - and I am high maintenance - especially with technology needs. Daniel was the best of the best as he read my mind and delivered on my needs/wants. Rooms: I asked for an upgrade which they did not...

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1Thank GmanHafner22
Wellington, FL
Reviewed 18 July 2014

We spent the July 4th weekend at Casa Marina and had a very enjoyable stay. We were in a suite, large room, quiet, comfortable beds - unfortunately we didn't get a room with a view, but enjoyed the room none-the-less. Staff couldn't have been friendlier from the pool staff, concierge, bell hops, etc. Beautiful location, even if there were no...

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Thank Cindy S
Orlando, Florida
Reviewed 17 July 2014

We booked the 1bdr king with a lanai. The view was amazing, however, the room was small, the chairs on the lanai were stained and gross, the bathroom only had a standup shower and single sink. Overall, the room was below standards. We immediately contacted the manger who showed us to another room. It was a 1bdr suite on the...

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3Thank Andriana1
Bilal M, Manager at Casa Marina, A Waldorf Astoria Resort, responded to this review

Thank you for your candid feedback regarding your stay with us. The comfort of our guests is our first priority, and I appreciate your sharing your concerns regarding the condition of your room. In addition to addressing the deficiencies you encountered with our maintenance team. I am actively working with our housekeeping staff to ensure that cleanliness issues or lack...

Nashville, Tennessee
Reviewed 15 July 2014

We first traveled to Key West in 2010 and stayed at the Casa Marina. We were amazed when we walked into the lobby for the first time at how beautiful it is. The staff there is great! They are always so accommodating. On our 3rd trip down they knew we were getting married so they had a tray of chocolate...

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Helpful?
Thank KCotham
Bilal M, Manager at Casa Marina, A Waldorf Astoria Resort, responded to this review

Thank you for taking the time to share your feedback about your recent stay. We are thrilled to hear that we made your vacation enjoyable. Our goal is to provide our guests with great service along with a relaxing and beautiful atmosphere. We appreciate your loyalty and we hope to see you again with us. Best regards,

Houston-Tx
Reviewed 15 July 2014

My recent stay at Casa Marina was excelent! It is a robust and elegant construction, Nice rooms, pools , bars, Nice view - ocean front resor- ( The beaches here in Key West have a lot of stones, so, enjoy The view). The rooms are very comfortable and quiet, perfect bed and pillows. The WiFi was working pretty well, The...

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Helpful?
Thank Celita Louback W
Bilal M, Manager at Casa Marina, A Waldorf Astoria Resort, responded to this review

Thank you for taking the time to share your feedback about your recent stay. We are thrilled to hear that we made your vacation enjoyable. Our goal is to provide our guests with great service along with a relaxing and beautiful atmosphere. We appreciate your loyalty and we hope to see you again with us. Best regards,

MIAMI BEACH, Cuba
Reviewed 15 July 2014

its very clean and the staff super freindly great property pools are great family and adult pools. beds and pillows were great bathrooms modern great views. great for beach weddings. can just stay pool side and enjoy food and drinks. steps from duval with out the crazyiness of the packed streets and heavy traffic. located at the southern most part...

Review collected in partnership with Waldorf Astoria
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Thank Angel C
Nashville, Tennessee
Reviewed 14 July 2014

Lots of reviews that say so much about this hotel - Made my Head spin! I needed to book a last minute Stay for 4 Nights in Key West and really wanted a nice place..was willing to spend more to make this happen. I decided between - Casa Marina and 'The Reach' - the forums I looked at all seemed...

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6Thank cmhou2002
Mechanicsville, Virginia
Reviewed 14 July 2014

We came with 3 families that had a wide range of interests. Loved the pool bar, pool restaurant, and Barefoot Billy's bikes and jet ski's that were right there. Also, the concierge was a great help with booking a few snorkeling/sailing trips. The room was very clean and the house keeping staff was great. The beach had a lot of...

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1Thank Cathy O

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Spa
  • Bar/Lounge
About the property
  • Beachfront
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
This Mediterranean-inspired hotel sits on a 1,100-foot private beach a mile from Duval Street. Our historic beachfront resort combines 1920s ambiance with a chic, contemporary flair, features sophisticated accommodations, complete with LCD televisions, iPod docking stations, and an in-room espresso, coffee, and tea maker. Amenities include: two tropical pools, water-sports activities, spa services, poolside cabanas, Sun/Sun Bar & Grill serving breakfast, lunch, and dinner, and The Lobby Lounge for tapas and libations. ... more   less 

Additional Information about Casa Marina, A Waldorf Astoria Resort

Address: 1500 Reynolds St, Key West, FL 33040-4768
Region: United States > Florida > Florida Keys > Key West
Price Range: ₹ 26,874 - ₹ 48,564 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Casa Marina, A Waldorf Astoria Resort 4*
Number of rooms: 311
Reservation Options:
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Also Known As:
Casa Marina, a Waldorf Astoria Hotel Key West
Waldorf Astoria Key West
The Waldorf Astoria Collection
Casa Marina Resort Key West
Casa Marina Key West
Hotel Style:
#6 On the Beach Hotel in Key West
#9 Spa Hotel in Key West
#12 Luxury Hotel in Key West
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Questions & Answers

Here's what travellers have asked, with answers from Casa Marina, A Waldorf Astoria Resort staff and other travellers.
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Questions? Get answers from Casa Marina, A Waldorf Astoria Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ocean Front and Ocean View rooms are available and some have patios or balconies.”
 of 5 bubbles X5934PUrichardc, 20 Jan 2017 | Read review
“Can't beat an ocean view balcony”
 of 5 bubbles Eb19083, 17 Jan 2017 | Read review
“Get an Ocean view with a terrace”
 of 5 bubbles gculu, 14 Jan 2017 | Read review
“cannot say”
 of 5 bubbles Michel25_12, 11 Jan 2017 | Read review
“Great location for a wedding”
 of 5 bubbles LaurenWGski, 8 Jan 2017 | Read review
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