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Casa Marina Key West, A Waldorf Astoria Resort

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Traveller (3195)
Room & Suite (783)
Pool & Beach (636)
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Overview
  • Excellent50%
  • Very good24%
  • Average14%
  • Poor7%
  • Terrible5%
Travellers talk about
“sun sun”(111 reviews)
“beach staff”(150 reviews)
“frozen towels”(131 reviews)
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
4 Star Hotel
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Offers from Casa Marina Key West, A Waldorf Astoria Resort
Special Offer: Double Points, Every Stay
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Offers from Casa Marina Key West, A Waldorf Astoria Resort
Special Offer: Double Points, Every Stay
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (7,626)
There are newer reviews for Casa Marina Key West, A Waldorf Astoria Resort
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6,917 results
Traveller rating
3,407
1,620
968
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3,407
1,620
968
528
394
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11 - 15 of 6,917 reviews
Reviewed 3 days ago

Stopped here for drinks and dinner at the bar. What a great location, excellent service, and beautiful views. After visiting, we decided to book our stay here for next year during our yearly visit to Key West. Very impressed.More

Thank DoctorKAZ
Response from PropertyAssociate, General Manager at Casa Marina Key West, A Waldorf Astoria ResortResponded 3 days ago

Dear DoctorKAZ, Thank you for the wonderful review. While we’re disappointed we didn’t have the honor of welcoming you for a longer time, we’re thrilled that you were impressed with your dinner and drinks. How wonderful that you have decided to return as part of...More

Reviewed 4 days ago via mobile

Stayed at the hotel attending MER conference. At first look the lobby and entrance are nice and exude some “Waldorf” class. However the ocean view room we were put in was very outdated, bathroom was small, smelled damp and wet. Bathtub was scratched, with peeling...More

2  Thank Richa M
Response from PropertyAssociate, General Manager at Casa Marina Key West, A Waldorf Astoria ResortResponded 3 days ago

Dear Richa M, From all of us at Casa Marina, we appreciate the honest feedback. While we are disappointed that you experienced a less than perfect stay, we are thankful to receive your comments concerning the lackluster room conditions. How wonderful however,l that you were...More

Reviewed 5 days ago

I have read many of the reviews of this hotel. I believe if you have a room that is not in the original section of the hotel it may not be as nice. We were impressed with the level of service provided. Although disappointed that...More

Thank Deborah D
Response from PropertyAssociate, General Manager at Casa Marina Key West, A Waldorf Astoria ResortResponded 3 days ago

Dear Deborah D, Thank you for leaving us with your thoughts. Your opinion is valuable to us, and we’re thrilled that you were impressed with several aspects of your stay. Whether it was the exceptional service from our team or the fun amenities, we are...More

Reviewed 5 days ago via mobile

We were here for a medical seminar put on by MER. At almost 600:00 (with tax and resort fee) per day we were expecting a grand experience, NOT THE CASE! This is not a well run hotel. So many things happened that were memorable in...More

1  Thank FRANK C
Response from PropertyAssociate, Manager at Casa Marina Key West, A Waldorf Astoria ResortResponded 5 days ago

Dear FRANK C, Thank you for your leaving us with your thoughts. We are very concerned to hear about these negative aspects of your recent time with us during the medical seminar. We are sorry that your experience was not up to the standards of...More

Reviewed 6 days ago via mobile

Highly recommend this amazing resort. So accommodating and so many fun things to do. Dinner on the sand was excellent! Barefoot Billy and staff added to our comfort and enjoyed all the sports activities they had for guests. Bicycles are definitely the way to see...More

Thank cyndie w
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About
Amenities
Top amenities
Restaurant
Pool
Beachfront
Fitness Centre with Gym / Workout Room
Room Service
Free Internet
Spa
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Spa
Bar/Lounge
Heated pool
Adult pool
Outdoor pool
Details
Price range
US$ 322 - US$ 637 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 On the Beach Hotel in Key West
#9 Spa Hotel in Key West
#16 Luxury Hotel in Key West
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$ 322 - US$ 637 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 On the Beach Hotel in Key West
#9 Spa Hotel in Key West
#16 Luxury Hotel in Key West
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (3195)
Room & Suite (783)
Pool & Beach (636)
Dining (124)
Amenities (26)
Business Centre & Event Rooms (9)
Family and Play Areas (5)
Questions & Answers
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Courtney E
14 April 2018|
Answer
Response from Connecticut-MD | Reviewed this property |
I don’t see why not. Don’t know if there’s a place to store it other than the room
0
Votes
Sarabjesser60610
11 February 2018|
AnswerShow all 3 answers
Response from Susan H | Reviewed this property |
I have no idea. Best to call and see.
0
Votes
Sunnyirishman
20 November 2017|
Answer
Response from Vanessa C | Reviewed this property |
They have fridges, no microwaves but you can get on put in on request!
0
Votes
Room Tips
"Rooms in the old part of the hotel with a beach front room are the best"
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"Ocean front suites seem to be the better option"
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"Go for ocean view or ocean front"
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"For the view , a balcony room facing the water."
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