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Casa Marina Key West, A Waldorf Astoria Resort

7,501 reviews
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Traveller (3088)
Room & Suite (724)
Pool & Beach (615)
Overview
  • Excellent50%
  • Very good24%
  • Average14%
  • Poor7%
  • Terrible5%
Travellers talk about
“sun sun”(109 reviews)
“beach staff”(149 reviews)
“frozen towels”(129 reviews)
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
4.0 Star Hotel
All hotel details
Offers from Casa Marina Key West, A Waldorf Astoria Resort
Special Offer: Double Points, Every Stay
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Reviews (7,501)Write a Review
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6,800 results
Traveller rating
3,368
1,598
946
515
373
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LanguageEnglish
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3,368
1,598
946
515
373
Show reviews that mention
All reviewssun sunbeach stafffrozen towelsadult poolprivate beachthe jet ski tourself parkingocean viewpool serviceduval streetpalm treeshotel is beautifullouie's backyardmain buildingsunset cruisegrounds are beautifulpool side
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1 - 5 of 6,800 reviews
Reviewed yesterday via mobile

Despite spending nearly half as long in Miami immigration as it took to fly there, from the moment we walked in to the hotel the facilities and service were faultless. Special mention to the trainee receptionist who turned what could have been a problem with...More

Thank Doof-walker
Hotel's Favourite
Reviewed 4 January 2018

The beach and the service on it were outstanding!!!! David, in particular, was amazing at tending to all of the guests' needs. It was the resort's busiest week and he managed to take care of all requests for chairs, cabanas, towels, etc. Then he even...More

5  Thank Cheryl L
Response from Jamaal S, mgmt_resp_affil8 at Casa Marina Key West, A Waldorf Astoria ResortResponded 5 January 2018

Thank you for the lovely review, Cheryl L! It's excellent your time with us was so fantastic! We're thrilled our team took such wonderful care of you. David is a treasured member of our team so it's not surprising you felt so welcome and comfortable....More

Reviewed yesterday

Was a great stay. Any mis-expectations they quickly fixed. Thanks to Deon and the staff. Fun in the sun for us. Was our third or fourths stay. Easy place to come to come back to. Thanks for the great stay.

Thank murphy m
Reviewed yesterday via mobile

An hour to wait for a burger? No thanks. Won't make that mistake again. Beautiful rooms, beautiful pools, and beach, but the service in the outdoor restaurant is abysmal. Its preferable to order from the servers on the beach and by the pools...you'll get your...More

Thank Susan G
Reviewed yesterday via mobile

Beach and pool area are both very nice, quiet and relaxed. The lobby and common areas are lovely. The staff was friendly for the most part. That's where the positives end, sadly the positives are not enough to make up for the negatives. Our room...More

Thank JustineG
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About
Amenities
Top amenities
Restaurant
Pool
Beachfront
Fitness Centre with Gym / Workout Room
Room Service
Free Internet
Spa
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Spa
Bar/Lounge
Heated pool
Adult pool
Outdoor pool
Details
Price range
US$ 367 - US$ 729 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 On the Beach Hotel in Key West
#9 Spa Hotel in Key West
#16 Luxury Hotel in Key West
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$ 367 - US$ 729 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 On the Beach Hotel in Key West
#9 Spa Hotel in Key West
#16 Luxury Hotel in Key West
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (3088)
Room & Suite (724)
Pool & Beach (615)
Dining (113)
Amenities (26)
Business Centre & Event Rooms (11)
Family and Play Areas (5)
Questions & Answers
Ask a question
Sarabjesser60610
11 February 2018|
Answer
Response from Tebevva | Reviewed this property |
I don’t know. I’m sorry I can’t answer your question, but I am sure you could find out by calling the hotel.
0
Votes
Sunnyirishman
20 November 2017|
Answer
Response from Vanessa C | Reviewed this property |
They have fridges, no microwaves but you can get on put in on request!
0
Votes
Melinda G
13 November 2017|
Answer
Response from Bruce M | Reviewed this property |
.9am 6 days/week at The Reach, which is a couple hundred yards down the beach, according to the hotel website: "YOGA ON THE REACH PIER* Move to your breath, stretch mindfully, and relax deeply. This hatha yoga class... More
0
Votes
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12345629
Room Tips
"Go elsewhere."
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"get a renovated room for sure"
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"Rooms facing the pool ."
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"DO not a get a triangle shaped room at the intersection of 2 floors."
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