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DoubleTree by Hilton Hotel Grand Key Resort - Key West

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#33 of 51 Hotels in Key West
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DoubleTree by Hilton Hotel Grand Key Resort - Key West
DoubleTree by Hilton Hotel Grand Key Resort - Key West
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3,467 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton Hotel Grand Key Resort - Key West
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Showing 2,778: English reviews
Tsawwassen, Canada
Reviewed 11 February 2015

This is very much a 'resort' style property. Larger size, checkin was good but getting luggage was a bit messy. Took nearly 2 hours. First night restaurant was busy and was a 20/30 mins wait, was also very noisy. Has both indoor and out dreaming. Beware!!! There are no restaurants close by. Hotel offers an hourly shuttle to key west...

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Helpful?
Thank watsonkl
Charleston, South Carolina
Reviewed 9 February 2015

We booked this hotel for its reasonable price (for Key West) and proximity to the airport. We also thought the free shuttle to and from the airport and to and from Duval Street (nightlife restaurants etc.) was an added bonus. The shuttle stops at 11:30pm which was disappointing since the nightlife downtown goes on until 4am! While the hotel was...

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4Thank AllieK123
WeCareInKeyWest, General Manager at DoubleTree by Hilton Hotel Grand Key Resort - Key West, responded to this review

Dear AllieK123, Thank you for your feedback and for choosing our property during your stay in Key West. We are very sorry for the problems you encountered. We have fixed the room cleanliness issues and have reviewed shuttle services to offer extended service. I hope you enjoyed your time in Key West. We hope that you give us another opportunity...

Simcoe, Canada
Reviewed 6 February 2015

The hotel rate was high, but average for Key West. Hotel was clean and staff were accommodating. The best feature is the hotel shuttle which takes you from the hotel into Key West hourly. Grounds were very well kept with beautiful flowers.

Review collected in partnership with DoubleTree by Hilton
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1Thank Joanne P
Kuopio, Finland
Reviewed 6 February 2015

As one of the rare tropical spots in the US Key West is a wonderful hideaway. Our hotel was quite easy to reach and had a good, Hilton-style breakfast. The room was a kind of old one, but still spacious. The mattresses were good to sleep and a functional AC will be nice in the Summer, I think. It's not...

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3Thank JPDH2
Reviewed 5 February 2015

Far from downtown but very convenient shuttle service to there and beach. Very friendly staff and nice sized rooms. We brought in fresh snapper from fishing trip and it was cooked to perfection. We will stay here again.

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1Thank Jim W
Girne
Reviewed 4 February 2015

Relaxing break. Not really a family hotel as no "fun things" for children, which suits us down to the ground! Plenty of sun beds, so none of the usual " towels on beds before dawn" syndrome! Shuttle bus fine, although they were always full, the lovely drivers made sure everyone got on, requesting an extra bus if required and all...

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1Thank Sue H
Mariposa, California
Reviewed 3 February 2015

Rooms are pricey and plentiful in Key West, but decided to stick to a known brand and was pleasantly surprised. Convenient location if you're traveling by car and quiet rooms! Outdoor bar is a wonderful place for a drink and dinner was excellent in the restaurant on site! Parking is included (a plus in crowded Key West) and this is...

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1Thank MKHNAFL
fisher
Reviewed 3 February 2015

First time to visit Key West...My husband and I had a wonderful time, The hotel staff was very pleasant at all times, the shuttle bus goes down town every hour on the hour and their drivers were very friendly and helpful. The pool was not heated, very chilly only got in it once due to the temperature of it. The...

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Thank penny m
Leipzig, Germany
Reviewed 3 February 2015

We booked this hotel to enjoy 2 days by the pool, but its was not heated. Very disapointing for January cool nights in Florida. No one was using the pool and everyone was annoyed by the situation. The service is excellent. Free parking is great. A bit far from downtown, need a car to wizz around.

Review collected in partnership with DoubleTree by Hilton
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1Thank Christian L
Florence,SC, United States
Reviewed 3 February 2015

Have stayed here several times over the last ten years. Staff very helpful. Shuttle downtown is excellent. Pool area is outstanding. Food & bar services excellent. House keeping was a little slow in re-making room but overall, a great place to stay. Will definitely stay again.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Alan W

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Parking
  • Room Service
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
Official Description (provided by the hotel)
Welcome to DoubleTree by Hilton Hotel Grand Key Resort - Key West, where a friendly staff member is waiting to welcome you with our famous token of hospitality - a freshly baked chocolate chip cookie. Our newly renovated full service resort welcomes vacationers and business travelers alike to enjoy the best our island has to offer. Relax in luxury at our first-class Key West, Florida resort. DoubleTree by Hilton Hotel Grand Key Resort - Key West is the ideal destination for your stay in the Florida Keys. Tropical gardens and a beautiful zero entry pool offer the perfect setting to enjoy America's Caribbean. Sip on a refreshing cocktail from our outdoor Tiki Bar. If your visit calls for business or a special event, the Grand Key Resort features venues and conference facilities for up to 300. Stay at our Key West, Florida resort, just one mile from Key West International Airport. Highlights •Shuttle service to and from the Key West International Airport and the downtown Duval area •Beautiful zero entry pool with cabanas and extensive decks for relaxing and sunbathing •Complimentary WiFi •Full-service Palm Haven Restaurant and poolside Tiki Bar •7,000 sq. ft. of indoor meeting space and outdoor event venues ... more   less 

Additional Information about DoubleTree by Hilton Hotel Grand Key Resort - Key West

Address: 3990 S Roosevelt Blvd, Key West, FL 33040-5204
Region: United States > Florida > Florida Keys > Key West
Price Range: ₹ 16,106 - ₹ 27,825 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Grand Key Resort - Key West 3.5*
Number of rooms: 216
Reservation Options:
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Also Known As:
Doubletree Grand Key Hotel Key West
Doubletree Grand Key Resort
Hotel Style:
#4 Green Hotel in Key West
#11 Top resorts Hotel in Key West
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel Grand Key Resort - Key West staff and other travellers.
46 questions
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Franklinville, New Jersey
2 months ago
4 months ago
Brooklyn, United States
7 months ago

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Questions? Get answers from DoubleTree by Hilton Hotel Grand Key Resort - Key West staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't spend any additional money for a balcony room”
 of 5 bubbles drunyon, 23 Mar 2017 | Read review
“HHonors floor may be better than other floors. The rooms around 440 have larger balconies.”
 of 5 bubbles annekwrites, 21 Mar 2017 | Read review
“Not sure the pool view is worth the extra price; we chose not.”
 of 5 bubbles viloniacubfan, 14 Mar 2017 | Read review
“If you are a hilton honors, I would recommend asking for a pool side room.”
 of 5 bubbles runswithscissors72, 14 Mar 2017 | Read review
“Rooms overlooking the pool are nice, but so are the others. We had one of each.”
 of 5 bubbles jwb20162016, 10 Mar 2017 | Read review
5 of 5