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DoubleTree by Hilton Hotel Grand Key Resort - Key West

4.4 km from Key West centre
  • Free Wifi
  • Free Parking
  • Pool
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1 room, 2 adults, 0 children
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3990 S Roosevelt Blvd, Key West, FL 33040-5204
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3,433 Reviews from our TripAdvisor Community

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Showing 2,746: English reviews
Start your review of DoubleTree by Hilton Hotel Grand Key Resort - Key West
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Fort Wayne, Indiana
Reviewed yesterday NEW

Very attentive staff. Fun trips recommended by Concierge. Pool area was very clean and cabanas were free. Used exercise facilities. The shuttles were timely but did get tired of the riding every day. Beautiful islands.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank V9811PSjosephk
Bellingham, Washington
HOTEL’S FAVOURITE REVIEW
Reviewed 1 week ago

This hotel was amazing. It is clean and has a slider to a balcony so you can air out your room or just sit out on the balcony and enjoy the pool. The staff is wonderful. The managers Michael and Angel run this place like a well-oiled machine. Everybody is happy and wanting to help or serve you. We became...

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Helpful?
2Thank Onedayfun V
About Hotel's Favourite Review
Saint Paul, Minnesota
Reviewed 2 days ago NEWvia mobile

While this is a lovely property in a great location, we were disappointed with our stay. The Wi-Fi is the room was very sporadic, the bar and the restaurant were badly understaffed, and we never received the room service breakfast we ordered. When we called the front desk to let them know, they were apologetic and said they'd contact the...

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Helpful?
Thank Anne O
Chapel Hill, North Carolina
Reviewed 2 days ago NEW

Best room on our entire trip. Very nice and attentive staff. Beautiful pool... could use more lounge chairs. Restaurant very good with great staff. Woke up and had a beautiful long walk along the waterfront...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank LMV828
Nj
Reviewed 2 days ago NEW

Very pedestrian hotel stay. Nothing really wrong but not stellar stay. Pool was too warm and sauna dirty. Breakfast at hotel was bad. Dinner better. Possible that I expected more for the price, but I guess location of key west costs. Got a beautiful hotel in Orlando for 2/3 the price.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Bodivp
Germantown, Maryland
Reviewed 3 days ago NEWvia mobile

Early check in & pick room ahead of time for Hilton Honors members. Free sign up of course. Very comfortable bed and pillows. Room sparkling clean. Pool bar has very good sandwiches especially Mahi which was grilled perfectly. Have a pool side view this time. They have quiet after 9 pm rule which has worked for our stay. There was...

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1Thank Birder4Life
Reviewed 3 days ago NEWvia mobile

I was really looking forward to staying in Key West, and really wanted to like this hotel. It wasn't awful, it was just ok. The disappointment really stems from pain $330 per night for an ordinary room, plus a $28 per day Resort charge, when the quality of the facility is very mediocre. The restaurant is so so, and the...

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Helpful?
Thank JacobWinOhioUSA
Ventnor City, NJ
Reviewed 4 days ago NEW

We stayed at the Doubletree primarily for the participation in the Hilton honors program. We've never been to Key West and were unfamiliar with the layout of the town. This hotel is about as far from the downtown area as can be and still be within Key West. However the shuttle to and from town is excellent. The hotel amenities...

Review collected in partnership with DoubleTree by Hilton
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Thank 64PhilliesFan
Coconut Creek, Florida
Reviewed 5 days ago NEW

Sean, our concierge was awesome. He helped us book a sunset dolphin snorkeling tour and bicycle rentals. James at the front desk was courteous and helpful. Gunny, our shuttle bus driver was a delight. Thanks again for your service to our great country, Gunny!

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Helpful?
Thank lydiadellatto
Simsbury, Connecticut
Reviewed 6 days ago NEW

Service was slow, pool area constantly ran out of towels, hotel is far from downtown and shuttle only runs every hour. Pool is heated and really nice to hang out. Breakfast and lunch was really good. The good part is that since the hotel is away from downtown there are less noisy customers.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Himali S

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Parking
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to DoubleTree by Hilton Hotel Grand Key Resort - Key West, where a friendly staff member is waiting to welcome you with our famous token of hospitality - a freshly baked chocolate chip cookie. Our newly renovated full service resort welcomes vacationers and business travelers alike to enjoy the best our island has to offer. Relax in luxury at our first-class Key West, Florida resort. DoubleTree by Hilton Hotel Grand Key Resort - Key West is the ideal destination for your stay in the Florida Keys. Tropical gardens and a beautiful zero entry pool offer the perfect setting to enjoy America's Caribbean. Sip on a refreshing cocktail from our outdoor Tiki Bar. If your visit calls for business or a special event, the Grand Key Resort features venues and conference facilities for up to 300. Stay at our Key West, Florida resort, just one mile from Key West International Airport. Highlights •Shuttle service to and from the Key West International Airport and the downtown Duval area •Beautiful zero entry pool with cabanas and extensive decks for relaxing and sunbathing •Complimentary WiFi •Full-service Palm Haven Restaurant and poolside Tiki Bar •7,000 sq. ft. of indoor meeting space and outdoor event venues ... more   less 

Additional Information about DoubleTree by Hilton Hotel Grand Key Resort - Key West

Address: 3990 S Roosevelt Blvd, Key West, FL 33040-5204
Region: United States > Florida > Florida Keys > Key West
Price Range: ₹ 16,312 - ₹ 29,081 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Grand Key Resort - Key West 3.5*
Number of rooms: 216
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Travelocity and Hotels.com so you can book your DoubleTree by Hilton Hotel Grand Key Resort - Key West reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree Grand Key Hotel Key West
Doubletree Grand Key Resort
Hotel Style:
#4 Green Hotel in Key West
#10 Top resorts Hotel in Key West
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel Grand Key Resort - Key West staff and other travellers.
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Questions? Get answers from DoubleTree by Hilton Hotel Grand Key Resort - Key West staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“room with balcony”
 of 5 bubbles DebraT965, 21 Feb 2017 | Read review
“even number rooms face pool odd face parking lot”
 of 5 bubbles johnnyo99, 15 Feb 2017 | Read review
“Requested balcony room and had view of back parking lot, will know now to state balcony with view of pool next time.”
 of 5 bubbles N1280SGalexisr, 8 Feb 2017 | Read review
“balconies are nice if you plan to spend time in your room”
 of 5 bubbles LoralH, 2 Feb 2017 | Read review
“Although the property is beautiful and well-maintained, the best views available are of the pool - ask for an even-numbered room.”
 of 5 bubbles Charla, 1 Feb 2017 | Read review
5 of 5