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Ocean Key Resort & Spa

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#10 of 51 Hotels in Key West
Certificate of Excellence
GreenLeadersSilver level
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1 room 2 adults 0 children
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Ocean Key Resort & Spa
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2,465 Reviews from our TripAdvisor Community

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There are newer reviews for Ocean Key Resort & Spa
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Showing 2,261: English reviews
Reviewed 2 weeks ago via mobile

We had such high expectations- perhaps that is why we are so disappointed Where to begin: Could not check in until 3:30 (to be fair check in time is 4pm Tiny pool area but good service by the staff In fact the pool attendant and bar server were both top notch Very fair pricing for a "virgin" pina colada ($6.00)...

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Helpful?
1Thank Dennis S
OceanKey, Front Office Manager at Ocean Key Resort & Spa, responded to this review

Dennis S, Thank you for taking the time to share your review with TripAdvisor. We are happy to hear that you found our service to be top notch, and our drinks reasonably priced. I am disappointed that you did not find our mattresses comfortable as we have great comments on them, and we sell quite a few online to guests....

SD
Reviewed 2 weeks ago via mobile

We stayed in early March as a couple. Unfortunately the weather was not great but the pool area seemed shielded from the 25 to 35 mph winds. All the staff are friendly and helpful and the grounds are impeccable. Both the hot tin roof restaurant and pier restaurants serve excellent food with excellent service and you cant beat the view!...

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Helpful?
Thank kct1
OceanKey, Front Office Manager at Ocean Key Resort & Spa, responded to this review

kct1, Thank you for choosing the Ocean Key Resort & Spa during your recent trip to Key West. We appreciate your kind words regarding our staff and our property. Our culinary team does a great job at all of outlets, including Sunset Pier and our Hot Tin Roof. We hope to have you back for another great vacation.

Reviewed 2 weeks ago via mobile

Can't say enough good things about this place. Fabulous rooms, view, amenities & staff. Everyone was so nice & helpful. Concierge (Nate) went above & beyond. The pool was a great secluded haven with wonderful drinks & frozen towels. We'll be back!

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Helpful?
Thank Ed S
OceanKey, Front Office Manager at Ocean Key Resort & Spa, responded to this review

Ed S, Thank you for sharing your review with TripAdvisor regarding your recent stay at the Ocean Key Resort & Spa. We have a great property, and an even more outstanding staff. Next time you are with us, be sure to stop by our award winning SpaTerre, to make your stay even more relaxing.

Boston
Reviewed 2 weeks ago via mobile

This was my third trip to Key West and my due diligence in finding the most central spot led me to Ocean Key Resort and Spa. Right at the sunset pier, next to Mallory Square and steps to all the fun of Duval street. Beautiful rooms and view, friendly staff and helpful concierge. Breakfast in the dining room was delicious....

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Helpful?
Thank sujuka
OceanKey, Front Office Manager at Ocean Key Resort & Spa, responded to this review

sujuka, Thank you for a wonderful 5 star review!! I am happy to hear that you found our location convenient and our service to be excellent!! We take great pride in customer service, and I am happy to hear that it showed during your stay. We hope to have you back again soon.

A TripAdvisor Member
1 review
3 helpful votes
Reviewed 2 weeks ago via mobile

We checked into The Ocean Key resort two days ago and loved it! We booked an Oceanview Boutique Suite and were assigned a fifth floor room with an incredible view of Mallory Square, Sunset Key and the ocean beyond. Perfect. The room was lovely. Then we awoke on our second morning to a massive cruise ship completely blocking our view....

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3Thank A TripAdvisor Member
OceanKey, Front Office Manager at Ocean Key Resort & Spa, responded to this review

Dear Guest, Thank you for taking the time to share your review with TripAdvisor. We are happy that you enjoyed your room and view, and disappointed that cruise ship obstructed your view on your second day. I apologize that this took away from your time with us. Please contact me at your convenience to discuss your stay in further detail....

Minneapolis, Minnesota
Reviewed 2 weeks ago

We enjoyed a wonderful stay at the Ocean Key Resort! Our oceanfront room was beautiful and very clean with two walls of windows overlooking the ocean and the lovely sunset pier. The room had a nice balcony with a table and two chairs, a two person jacuzzi tub and a 4-poster bed. The hotel is in a great location, with...

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Helpful?
Thank BeckyD91788
OceanKey, Front Office Manager at Ocean Key Resort & Spa, responded to this review

BeckyD91788, Thank you for such a kind review regarding your recent stay at the Ocean Key Resort & Spa. We are happy to hear that you had such a great time and enjoyed the many amenities our resort has to offer. We appreciate you making us aware of the issues that you had during your stay, but we are glad...

Jackson, Michigan
Reviewed 2 weeks ago

This was our 2nd time at the Ocean Key and our 1st time at Fantasy Fest. What a great time we had. This resort is not only beautiful but in a great location. All the staff were friendly and helpful. We loved the staff at the pool and what a great place to hang out when we weren't on Duval...

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Thank Kkimlin
OceanKey, Front Office Manager at Ocean Key Resort & Spa, responded to this review

Kkimlin, Thank you for such a wonderful 5 star review regarding your recent stay with us. We have a great location with an even better staff. We are happy to hear that you had such a great time and are looking forward to your next visit! See you in October.

Philadelphia, Pennsylvania
Reviewed 3 weeks ago

My husband and I just spent 5 nights at the Ocean Key Resort. Overall we had a very nice experience. Our room was quite large with a balcony overlooking Mallory Square and amazing sunset views. The staff was very helpful, friendly and accommodating. It is a wonderful location, right on Mallory Square and close to Conch Train tours and in...

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Thank pahome
OceanKey, Front Office Manager at Ocean Key Resort & Spa, responded to this review

pahome, Thank you for a such a detailed review of your recent stay. We are happy to hear that you enjoyed our location and service, yet disappointed in the shortcomings you encountered in your room. I would like to discuss your stay in greater detail, so that we can find out what room you were in and have these issues...

Los Angeles, California
Reviewed 3 weeks ago

There's really a lack of choices and within the price range, I felt this hotel is a real standout. The location is central and you get the sense that Ocean Key was probably 'the hotel' like back in the day (20 years ago). Overall, the staff was very friendly and accommodating. I would recommend this place to anyone going to...

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1Thank KMLA2017
OceanKey, Front Office Manager at Ocean Key Resort & Spa, responded to this review

Kunny M, Thank you for choosing the Ocean Key Resort & Spa during your recent trip to Key West. With our convenient location and friendly staff, there is no better place to stay on the island. We hope to have you back again soon!

Reviewed 3 weeks ago

This hotel was beautifully maintained and in the perfect location. It was a two minute walk to Duval street with all its restaurants and bars. We had an oceanfront room which provided us with a view of the sunset every evening. The rooms were clean and spacious. The pool was a little small and it was unfortunate there was no...

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Thank xsfforce
OceanKey, Front Office Manager at Ocean Key Resort & Spa, responded to this review

xsfforce, Thank you for sharing your review with us regarding your recent stay at the Ocean Key Resort & Spa. We are happy to hear that you enjoyed our spacious rooms and views of the sunset. We appreciate your feedback and hope to have you back again soon!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Accessible rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Dry Cleaning
  • Concierge
  • Multilingual Staff
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Contemporary Waterfront Resort located in the heart of Old Town Key West at Mallory Square, where the Atlantic & the Gulf meet. ... more   less 

Additional Information about Ocean Key Resort & Spa

Address: 0 Duval Street, Key West, FL 33040-6611
Region: United States > Florida > Florida Keys > Key West
Price Range: ₹ 25,809 - ₹ 69,959 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Ocean Key Resort & Spa 4*
Number of rooms: 100
Reservation Options:
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Also Known As:
Ocean Key Hotel Key West
Ocean Key Resort And Spa
Ocean Key House Key West
Hotel Style:
#2 Spa Hotel in Key West
#3 Green Hotel in Key West
#4 Luxury Hotel in Key West
#4 Top resorts Hotel in Key West
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Questions & Answers

Here's what travellers have asked, with answers from Ocean Key Resort & Spa staff and other travellers.
55 questions
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Questions? Get answers from Ocean Key Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Upgrade to waterfront; worth it!”
  • Sunset view from Room 512
 of 5 bubbles VinoVeritasZZ, 20 Mar 2017 | Read review
“We had a suite with a separate living room, bedroom and bath”
 of 5 bubbles tonimcneil, 18 Mar 2017 | Read review
“ask if they are done doing construction outside; if they are not, ask for a quieter room”
 of 5 bubbles Kimsko, 11 Mar 2017 | Read review
“Splurge for an oceanfront room and enjoy the beautiful Key West sunset every night!”
 of 5 bubbles BeckyD91788, 7 Mar 2017 | Read review
“ocean front”
 of 5 bubbles xsfforce, 4 Mar 2017 | Read review
5 of 5