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Sheraton Suites Key West

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#29 of 50 Hotels in Key West
Certificate of Excellence
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1 room 2 adults 0 children
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Sheraton Suites Key West
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2,202 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Suites Key West
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Showing 1,811: English reviews
New Jersey
Reviewed 4 weeks ago via mobile

We arrived on Sunday and had to wait until nearly 5:00 to check-in to our room. The next day we left our room at 9:30 to tour Key West. We did not return until nearly 5. We were surprised to see that our room had not been serviced. When I asked the room attendant on our floor why our room...

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Helpful?
2Thank Luci L
GM_SheratonSuites, General Manager at Sheraton Suites Key West, responded to this review

Dear Luci L, Thank you for taking the time to post your review on Tripadvisor. We appreciate your feedback and comments regarding your experience. Please accept my sincere apology for the frustrations and inconveniences with the service and communications during your stay. Your experience is not typical for our guests and I will go over these communications with our leadership...

Lake Worth, Florida
Reviewed 4 weeks ago

We stayed in a nice one bedroom suite, which was spacious and clean. Property was cozy and inviting. Hotel provided transportation to and from downtown Key West, making it easy and convenient. Pool area was large and relaxing, with a hot tub behind a waterfall. Staff was welcoming and friendly.

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1Thank Sandy S
Munster, Indiana
Reviewed 20 January 2017

Across the street from the beach. Friendly pool and outside bar. The 1 bedroom suits rooms are spacious. The staff is friendly. Unfortunately, one night rowdy guests kept us awake. Although we would return in the future.

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1Thank Michael P
Munster, Indiana
Reviewed 18 January 2017

We stayed here for the second time in a year. Rooms are clean and spacious, staff is great, pool is nice . It's located across from the beach and has a free shuttle to and from downtown. The restaurant wasn't the greatest but we were there on a very busy night when everyone stayed in to eat because of a...

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Thank Barbara0414
Reviewed 17 January 2017

Very nice hotel room. Clean with lots of accomodation. The outside pool is amazing. They have a bar outside at the pool where we can order snacks, lunch, drinks... Price is mid range. They have shuttles(free) to go downtown at different "specific" time of the day.

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Thank Anne-Marie Poul... D
Reviewed 14 January 2017 via mobile

This is one of the best place in Key West, FL. The room was so lush. The hotel is not so pricey considering what you are getting from this place. I will recommend this hotel to every one. See Chad as he is best person to reach and book a room.

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Thank Hamad A
Davie, Florida
Reviewed 11 January 2017

room was great for the price we payed and in a PERFECT location for the beach. we never had to go far to enjoy the sand, and there was a water sport hut right near us. and it wasn't a long trip to Duval st either.

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Thank jpostco
Toronto, Canada
Reviewed 11 January 2017

Courteous service all the way through the stay. Very well kept grounds, spotless surroundings, pool area and the rooms. Convenient location, 2 minutes to the beach, 10 minutes ride to the center. Huge beautiful iguanas spotted :) As well as multiple stingrays at the beach :)

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Thank Mark L
Reviewed 10 January 2017

Arrived here Saturday the 7 th of January. Hotel is right across the street from the beach .We were very impressed with the room . It reminded me of our resort without the kitchen . It did come with a microwave and a small fridge . Transportation downtown . First driver we had even dropped us off by cemetery. Another...

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1Thank laura l
Orlando
Reviewed 8 January 2017

Came in for a quick New Years visit. Had an issue with the shuttle down coming into the property but Jonathan at the front desk did a great job of owning the situation and provided great recovery. All of the staff was very friendly, polite, and professional, from the front desk, food and beverage, and housekeeping. The property itself is...

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1Thank Joshua L

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Airport Transportation
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Located in the heart of Key West and steps away from Smathers Beach, Sheraton Suites Key West is a beachside hotel that captures the true essence of tropical relaxation. Join in the nightly Sunset Celebration, lounge by the lagoon-style pool, or let us arrange for you to sample one of the many watersports available. After a day of friends, family or business, there is one more thing to savor: the warm island welcome of our Sheraton Suites. ... more   less 

Additional Information about Sheraton Suites Key West

Address: 2001 South Roosevelt Boulevard, Key West, FL 33040-5243
Region: United States > Florida > Florida Keys > Key West
Price Range: ₹ 20,646 - ₹ 37,002 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Suites Key West 3.5*
Number of rooms: 184
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Also Known As:
Sheraton Suites Key West Hotel Key West
Sheraton Hotel Key West
Sheraton Key West
Key West Sheraton
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Suites Key West staff and other travellers.
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Questions? Get answers from Sheraton Suites Key West staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 303 was a good choice for our family of 5”
 of 5 bubbles psdmd, 23 Feb 2017 | Read review
“Stay in a room facing the pool courtyard. The ocean view rooms are on a noisy, busy street.”
 of 5 bubbles TravellingKaren2014, 17 Feb 2017 | Read review
“Rooms with balcony facing the pool are nice.”
 of 5 bubbles N3653IVmiked, 13 Feb 2017 | Read review
“You can ask for a room that faces the ocean but I imagine they are out of sight in price.”
 of 5 bubbles taralynn7, 13 Feb 2017 | Read review
“Ocean front side, upper floor”
 of 5 bubbles Kokomo1037, 6 Feb 2017 | Read review
5 of 5