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Sheraton Suites Key West

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#28 of 49 Hotels in Key West
Certificate of Excellence
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Sheraton Suites Key West
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2,142 Reviews from our TripAdvisor Community

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Showing 1,763: English reviews
Clifton Park, New York
Reviewed yesterday NEW

Back to the Sheraton for our 3rd time. Love it here. Great staff and great location. Mr. Ed and Carolyn took great care of us again. Also, somehow our room got skipped for morning housekeeping rounds. We waited until we went out to dinner and stopped by the front desk to let them know. We went to dinner and by...

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Helpful?
Thank S B
Boyne City, Michigan
Reviewed 6 days ago NEWvia mobile

So, we asked when we talked to the person at the front desk if the hotel was on the beach, he assured us that it was which is not true! The hotel is across the street from the ocean and the ocean view is impeded by power lines and the road. Also, the cleaning staff could stand to pay more...

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Helpful?
Thank Amanda R
new jersey
Reviewed 1 week ago NEW

Check-in staff were amazing and actually cared why you were visiting Key West. They ended up surprising us with a bottle of champagne and chocolate covered strawberries. Rooms were not bad, very roomy, though a little bit on the old side. Bathroom was great and bed was comfortable. Shuttle they had to downtown were great and surprisingly enough to fit...

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Thank Ed C
Reviewed 1 week ago via mobile

Spent a long weekend at the Sheraton. The rooms were very clean and relatively updated. The hotel had a restaurant which was delicious, just a little expensive. The poolside bar was very nice. Happy Hour everyday from 4-7pm! There is an airport nearby, so you will hear jets flying by, but it's not bad and not every second like other...

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1Thank TJ A
Reviewed 2 weeks ago via mobile

Every time I come to Sheraton Suites I am soooo happy to see my favorite bartender, Mary! She is friendly and personable every time I see her. She makes great drinks and great local recommendations as well! The hotel is also beautiful and very clean with great beach views. Jonathan at the front desk is always very helpful and takes...

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Helpful?
Thank Rachel S
Flemington
Reviewed 3 weeks ago

Just came back from another trip to the keys. I have always stayed at the Sheraton Suites and will be staying here again on my next trip. It is pricey, but anywhere in Key West is expensive. The hotel is beautiful. It is meticulously maintained both inside and out. The rooms are spacious, luxurious, and equipped with a fridge and...

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Helpful?
Thank James K
Reviewed 3 weeks ago via mobile

Bad WiFi is my ONLY COMPLAINT. I love this hotel. I've been here many times. The rooms, the staff, the pool, the location, the view, the free rides down to Duvall, the food and drinks are good, especially the breakfast buffet, I love everything! Yah, the WiFi is really really bad. If you Can connect, it doesn't Stay connected. You're...

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Thank Renee D
Hyde Park, Vermont
Reviewed 3 weeks ago

Our suite was spectacular with a balcony overlooking the ocean. Location couldn't have been better. Especially with free shuttle every half hour to and from downtown. Sheraton's are always good, but this one was over the top!

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Thank jkulrich58
Elk Grove Village, Illinois
Reviewed 3 weeks ago

We came back a couple days ago from Key West and stayed at this hotel. First off we got charged to park. Website says free. Breakfast buffet not that great. If you did not get buffet everything on menu was outrageous. If you wanted to sit out and get a drink at night you only had until 9pm. The room...

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Thank Caroll5062
Reviewed 3 weeks ago

Im a platinum SPG member and I've stayed here many times and I can I really enjoyed myself. I was a good friend of mine and his kid and it was a last minute reservation. I called the hotel directly and spoke with Jonathan and he got a room and added some extra perks. When I arrived Hunter and Brent...

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Helpful?
Thank Andrea D

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Airport Transportation
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Located in the heart of Key West and steps away from Smathers Beach, Sheraton Suites Key West is a beachside hotel that captures the true essence of tropical relaxation. Join in the nightly Sunset Celebration, lounge by the lagoon-style pool, or let us arrange for you to sample one of the many watersports available. After a day of friends, family or business, there is one more thing to savor: the warm island welcome of our Sheraton Suites. ... more   less 

Additional Information about Sheraton Suites Key West

Address: 2001 South Roosevelt Boulevard, Key West, FL 33040-5243
Region: United States > Florida > Florida Keys > Key West
Price Range: ₹ 17,765 - ₹ 45,059 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Suites Key West 3.5*
Number of rooms: 183
Reservation Options:
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Also Known As:
Sheraton Suites Key West Hotel Key West
Sheraton Hotel Key West
Sheraton Key West
Key West Sheraton
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Suites Key West staff and other travellers.
19 questions
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Questions? Get answers from Sheraton Suites Key West staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms in back are by garbage bins.”
 of 5 bubbles Caroll5062, 10 Nov 2016 | Read review
“Get the ocean view magnificent”
 of 5 bubbles V8322RSandread, 10 Nov 2016 | Read review
“Rooms overlooking Smathers beach are nice.”
 of 5 bubbles toddp943, 10 Nov 2016 | Read review
“Back of the hotel was very quiet!”
 of 5 bubbles gayleanddon, 8 Nov 2016 | Read review
“Get room on Roosevelt Avenue side facing the ocean”
 of 5 bubbles JKL-CO, 2 Nov 2016 | Read review
5 of 5
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