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3/9/2017 4/9/2017
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    Pier House Resort & Spa

    1 Duval St, Key West, FL 33040-6610
    Hotel website
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    Best prices for your stay
    3/9/2017 4/9/2017
    US$ 426
    US$ 426
    US$ 426
    Traveller (1247)
    Room & Suite (426)
    Pool & Beach (226)
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    Overview
    • Excellent66%
    • Very good22%
    • Average6%
    • Poor3%
    • Terrible3%
    Travellers talk about
    “beach bar” (186 reviews)
    “private beach” (290 reviews)
    “chart room” (106 reviews)
    Free Wifi
    Parking
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Free Shuttle or Taxi Services
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Pets Allowed
    Spa
    Wheelchair Access
    Conference Facilities
    Dry Cleaning
    Housekeeping
    Shuttle Bus Service
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Offers from Pier House Resort & Spa
    Offers & Announcements: Save 12% Off
    Hotel deals
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    Hyatt Centric Key West Resort and Spa
    2,311 reviews
    #25 of 51 hotels in Key West
     
    The Southernmost House
    679 reviews
    #8 of 51 hotels in Key West
     
    The Marker Waterfront Resort
    1,536 reviews
    #10 of 51 hotels in Key West
     
    Southernmost Beach Resort
    5,732 reviews
    #15 of 51 hotels in Key West
     
    Rooms
    3 Sep4 Sep
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Reviews (2,352)
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    There are newer reviews for Pier House Resort & Spa
    See the most recent reviews

    801 - 805 of 2,221 reviews

    Reviewed 10 June 2015

    Travelling to Key West with larger group or family? Do check out my other reviews for other hotels and resorts in Key West. I try to review and make comparisons against other Key West hotels. Do keep in mind that Key West simply does not...More

    1  Thank SuperSamuli
    Response from Joe D, General Manager at Pier House Resort & SpaResponded 11 June 2015

    Thank you for taking the time to fill out a survey and I appreciate your feedback. We recognize the WiFI issue and are currently upgrading our system so that all rooms have coverage. I hope to see you soon at the resort. Regards. Joe Dantoni

    Reviewed 9 June 2015 via mobile

    I bet it was all that 20 years ago but it needs a facelift. The rooms are comfortable. The service good and the location is wonderful. Check in was not well executed, however the service other than that was good. Showers are great! Nice Sandy...More

    Thank halterp11
    Response from Joe D, General Manager at Pier House Resort & SpaResponded 11 June 2015

    Thank you for staying at the Pier House Resort and Spa and I am glad that you enjoyed your time. I look forward to seeing you soon. Regards, Joe Dantoni

    Reviewed 9 June 2015 via mobile

    Never again....reserved room asked for a nice view, several previous times stayed here Get to room to look at block wAll....really? This is how repeat customers are treated ? Sitting here,waiting on another room? Always recommended to others........never againMore

    6  Thank Mike P
    Response from Joe D, General Manager at Pier House Resort & SpaResponded 11 June 2015

    Mike sorry you didn't get the room that you wanted. We always take care of our repeat guest and try to upgrade guest when we can. The resort is very busy and on many occasions we can not upgrade guest. Feel free to call me...More

    Reviewed 9 June 2015

    one of my favorite places to stay on the island, best beach around. great food at the bar, service to your chair if your too lazy to get up. and a pool as another option. good during fantasy fest too.

    Thank jude W
    Response from Joe D, General Manager at Pier House Resort & SpaResponded 12 June 2015

    Jude thank you for staying at the Pier House and I am glad that you have made the Pier House your preferred resort in Key West. I hope to se you soon and don't forget to visit the Chart Room. Regards, Joe Dantoni

    Reviewed 9 June 2015

    My wife booked this for me as i have been so busy ,we had a week in Florida i can tell you now this is just superb ,from the staff to the location ,the guests who stay there are also very friendly ,i think the...More

    1  Thank Andriel790
    Response from Joe D, General Manager at Pier House Resort & SpaResponded 12 June 2015

    Thank you for becoming a partner of the Pier House Resort and Spa. I look forward to your return and please call our in house reservations team in booking your next reservation as they will ensure that you receive the best published rate. See you...More

    Hyatt Centric Key West Resort and Spa
    2,311 reviews
    #25 of 51 hotels in Key West
     
    The Southernmost House
    679 reviews
    #8 of 51 hotels in Key West
     
    The Marker Waterfront Resort
    1,536 reviews
    #10 of 51 hotels in Key West
     
    Southernmost Beach Resort
    5,732 reviews
    #15 of 51 hotels in Key West
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Room Service
    • Restaurant
    • Spa
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Shuttle Bus Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Spa
    • Bar/Lounge
    • Hot Tub
    Details
    • Price range
    • US$ 260 - US$ 622 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #3 On the Beach Hotel in Key West
    • #4 Top resorts Hotel in Key West
    • #5 Spa Hotel in Key West
    • #7 Luxury Hotel in Key West
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms ,
    • Family Rooms
    • Number of rooms
    • 142
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Hotels.com, Priceline, Expedia, Cancelon, TripOnline SA, Hotwire, Travelocity, HotelsforEveryone, getaroom.com and HotelQuickly so you can book your Pier House Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Florida >
    • Florida Keys >
    • Key West
    • Also Known As
    • Pier House Hotel Key West ,
    • Pier Hotel Key West ,
    • Pier House Key West Florida ,
    • Pier Key West
    Add Photo Photos
    Traveller (1247)
    Room & Suite (426)
    Pool & Beach (226)
    Dining (84)
    Hotel & Grounds (695)
    Bathroom (43)
    Family and Play Areas (2)
    Business Centre & Event Rooms (1)
    Nearby
    The Southernmost House
    679 reviews
    1.85 km away
     
    The Marker Waterfront Resort
    1,536 reviews
    .47 km away
     
    Southernmost Beach Resort
    5,732 reviews
    1.72 km away
     
    Hyatt Centric Key West Resort and Spa
    2,311 reviews
    .18 km away
     
    Nearby Restaurants
    Mattheessen's
    252 reviews
    .12 km away
    Bagatelle
    990 reviews
    .14 km away
    The Conch Shack
    750 reviews
    .16 km away
    Sunset Pier at Zero Duval Street
    1,070 reviews
    .12 km away
    Nearby Attractions
    Key West First Legal Rum Distillery
    218 reviews
    .18 km away
    Memorial Sculpture Garden
    188 reviews
    .15 km away
    Sunset Celebration
    125 reviews
    .18 km away
    Ripley's Believe It Or Not
    328 reviews
    .13 km away
    Ask a question
    Questions & Answers
    foldedart
    7 August 2017|
    AnswerShow all 6 answers
    Response from Emilie M | Reviewed this property |
    We used Uber and it was very cost efficient. Our trip to Pier House was $12.00.
    0
    Votes
    shortstuff50
    23 July 2017|
    Answer
    Response from Dionysus3838 | Reviewed this property |
    As I recall, all the buildings have an elevator in them. I would suggest contacting Pier House directly. The front desk staff is friendly and helpful; that way you know you're getting what you need.
    0
    Votes
    shortstuff50
    22 July 2017|
    AnswerShow all 3 answers
    Response from smile123 | Reviewed this property |
    Yes and yes
    0
    Votes
    Room Tips
    "Water Water Water if given a choice take the water view"
    Read review
    "Spa Junior Suite is the best bang for your buck."
    Read review
    "If it's a view you want, you cannot beat the Dockside rooms. Any ocean view rooms would offer an..."
    Read review
    "I want to see the water and sunsets from my balcony while in Key West!"
    Read review
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