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Pier House Resort & Spa

Booking.comUS$ 370*
View Deal
#16 of 51 Hotels in Key West
Certificate of Excellence
14/05/2017 15/05/2017
1 room 2 adults 0 children
US$ 407*
US$ 370*
US$ 407*
US$ 370*
US$ 407*
US$ 370*
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Pier House Resort & Spa
Pier House Resort & Spa
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2,253 Reviews from our TripAdvisor Community

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There are newer reviews for Pier House Resort & Spa
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Showing 2,124: English reviews
Indianapolis, Indiana, Usa
Reviewed 2 weeks ago

I like this hotel because of it's location but it's missing something. I can't really put my finger on it. The pool was great. The waiters friendly and fast. The rooms are good. Except that someone made a mistake when they designed it putting the Air conditioner right over the bed so it blows cold air on you all night....

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Helpful?
1Thank pegrimes
Joe D, General Manager at Pier House Resort & Spa, responded to this review

Thank you for choosing the Pier House Resort and Spa. As you mentioned, we have one of the best locations in Key West. Once you arrive at the Pier House there is no need to use your vehicle. Everything is in walking distance. We also provide a complimentary shuttle that goes up and doen Duval St. during the day and...

Connecticut
Reviewed 2 weeks ago

We loved our four nights here...is the perfect place to be in KW....is at the end of Duval, so it's near everything (including the Sunset Pier Bar next door) but quiet, with nice tropical grounds, just enough beach (with floating chairs) with a guy playing guitar and drink/food service where you sit (from the very friendly Martina, Linda and Patricja)....

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Helpful?
Thank nagled
Joe D, General Manager at Pier House Resort & Spa, responded to this review

Thank you for choosing the Pier House and I am glad we met your expectations. I am happy you were able to use some of our amenities and as you know we do not charge a resort fee. Almost all of the hotels in Key West charge a resort fee. Please share with your friends and I look forward to...

Reviewed 2 weeks ago

The service and cleanliness of the hotel was impressive, but nothing beats the beauty and charm of it. I felt like I was at a super low key all inclusive resort (except it was not), but the cool part was that we were easily walking distance from everything in Key West.

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Helpful?
Thank Magan A
Joe D, General Manager at Pier House Resort & Spa, responded to this review

Magan thank you for taking the time to fill out a survey and I am glad you enjoyed your time at the Pier House. We have many amenities that we offer our guest with no resort fee. As you mentioned, our location is one of the best in Key West with a staff that caters to all of your needs....

Lexington, Virginia
Reviewed 2 weeks ago

My husband and I were very pleased with the Pier House. Our room was outstanding with a tropical feel. We could look out our window and see the Hyatt Beach and large, beautiful palms. We liked our view very much. Our room was also very quiet, and we could not hear other, outside noises. There is plenty to do on...

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Helpful?
9Thank NancyLovesRehoboth
Joe D, General Manager at Pier House Resort & Spa, responded to this review

Nancy thank you for your review of the Pier House and I am glad that you took advantage of our amenities. Many guest love our small sandy private beach with the daily live music. The Chart Room Bar is an iconic bar in Key West and was where Jimmy Buffet started when he came to Key West. Share with your...

Chicago, Illinois
Reviewed 3 weeks ago

the hotel is in a fantastic location. Front desk was great rooms feel a little dated and the interior seems a little cheap with popcorn covered walls. Housekeeping was fir the last day our room wasn't cleaned although the front desk was responsive and gave a refund. The pool and especially the beach are fantastic. Can get loud so be...

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Helpful?
Thank pschefftat
Joe D, General Manager at Pier House Resort & Spa, responded to this review

Thank you for taking the time to fill out a survey and I am glad you enjoyed your time at the resort. This year we will begin refershing the guest rooms and they will be refreshed every year going forward. Please book soon and I look forward to seeing you. Regards, Joe

Minneapolis
Reviewed 3 weeks ago via mobile

If you are looking for a hotel right in the action of KW, this is the place. We had a corner ocean front room for our family of four that was pretty outstanding. The view from the front porch was so awesome.... I could watch that view all day! We knew we wanted to be right in Mallory Square and...

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Helpful?
Thank Kathy R
Joe D, General Manager at Pier House Resort & Spa, responded to this review

Kathy thank you for taking the time to write a survey and I am glad that you enjoyed your ocean front room. Many of my guest comment how nice it is to sit and watch all of the ships go by. I always encourage my guest to book direclty with me as the ocean front rooms sell quickly and we...

Reviewed 3 weeks ago

I didn't book early enough to stay Dockside or Luxury Ocean View and stayed in room 218, a quaint room with Harbor view. We ordered in advance, a charcuterie tray with wine that was delivered upon arrival. We were welcomed back by the Front Desk staff, and I would be remiss if I didn't mention the following employees: Andy, Les,...

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Helpful?
1Thank Pamela S
Joe D, General Manager at Pier House Resort & Spa, responded to this review

Pamela thank you for your nice comments and I will share with the team. The team and I apprecaite your partnership and I look forward to seeing you soon at the resort. Joe

Rochester, New York
Reviewed 4 weeks ago

Beautiful place, very clean. We had our wedding reception and all of our guest stayed here and it was just breathtaking. Service and food was excellent!!!! Rooms were perfect. Great place for wedding pictures. We will always stay here at the Pier house everytime we come down to key west.

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Helpful?
Thank Gansahw
Joe D, General Manager at Pier House Resort & Spa, responded to this review

Thank you for sharing such a special occasion with us and I am glad my team was able to make it memorable. Please share with your friends and please book early with my in house reservations team. They will ensure that you receieve the best rate for your room. I look forward to seeing you soon. Regards, Joe

A TripAdvisor Member
1 review
1 helpful vote
Reviewed 4 weeks ago via mobile

We stayed here for four nights and loved everything about Pier House. The location is perfect, the room was beautiful, the staff was professional and kind... I could go on and on! We will definitely be back!

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Helpful?
1Thank A TripAdvisor Member
Joe D, General Manager at Pier House Resort & Spa, responded to this review

Thank you for choosing the Pier House Resort and Spa for your vacation getaway. I am glad that we exceeded your expectations and I look forward to seeing you back at the resort. Regards, Joe

Reviewed 4 weeks ago

We loved our first stay here. We got a oceanfront deluxe suite, and are very glad we did. We love the proximity to the bars/restaurants on Duval and the harbor area, but we also loved the privacy and beach/pool experience Pier House offered. We stayed on property midday and switched between enjoying our amazing balcony view, hanging on the gulf...

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Helpful?
3Thank Brian G
Joe D, General Manager at Pier House Resort & Spa, responded to this review

Brain thank you for your review and I am glad that you enjoyed the many amenities the Pier House offers. As you know, we do not charge a resort fee as almost all of the other resorts in Key West do. Many of our guest enjoy our private beach with the daily live music. Please share with your friends and...

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14/05/2017 15/05/2017
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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Restaurant
  • Spa
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Room Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Perhaps nothing is more "Key West" than the Pier House Resort and Spa -it's like no other. Elegant accommodations, lush gardens, a private beach, a selection of restaurants and bars, a full-service spa and a for real let-your-hair-down attitude all come together in a tropical escape that simply can't be duplicated. ... more   less 

Additional Information about Pier House Resort & Spa

Address: 1 Duval St, Key West, FL 33040-6610
Region: United States > Florida > Florida Keys > Key West
Price Range: ₹ 20,483 - ₹ 36,664 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Pier House Resort & Spa 4*
Number of rooms: 142
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotwire, Travelocity, Orbitz, Hotels.com, TripOnline SA, getaroom.com, HotelsClick and HotelQuickly so you can book your Pier House Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Pier House Hotel Key West
Pier Hotel Key West
Pier House Key West Florida
Pier Key West
Hotel Style:
#3 On the Beach Hotel in Key West
#5 Spa Hotel in Key West
#5 Top resorts Hotel in Key West
#7 Luxury Hotel in Key West
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Questions & Answers

Here's what travellers have asked, with answers from Pier House Resort & Spa staff and other travellers.
76 questions
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Questions? Get answers from Pier House Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“For those on a honeymoon; I would suggest the suite with the kitchen and whirlpool.”
americanm00d, 28 Apr 2017 | Read review
“For the most privacy, go with the Dockside Suites; for a unique stay, try one of the one-bedroom suites with the spiral staircase.”
  • View of the sunrise from the dockside suite balcony
  • View from the balcony bedroom of the 1-bedroom suite
  • Balcony seating of the regular king room
  • View from the sunset from balcony of the dockside suite room
  • Bathroom of the regular king room
  • View of the sunset from the balcony of the 1-bedroom suite
akking34, 22 Apr 2017 | Read review
“Don't be afraid to book in the spa building. You may not have ocean views but it is a ridiculously short walk right to the beach.”
vacacbc, 19 Apr 2017 | Read review
“Our atrium building room was quiet and comfortable.”
Newmania, 15 Apr 2017 | Read review
“Dockside Suites are great, Luxury Ocean View are great (401) has oversized Lanai.”
pamelasB6391FA, 4 Apr 2017 | Read review
5 of 5
Booking.com
US$ 370* /night
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Expedia.comUS$ 370
Hotwire.comUS$ 370
TripAdvisorUS$ 369
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*Disclaimer
Prices are for 1 room, 2 adults
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