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    Pier House Resort & Spa

    2,578 reviews
    #16 of 51 Hotels in Key West
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    1 Duval St, Key West, FL 33040-6610
    (786) 701-6262
    Hotel website
    Lowest prices for your stay
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    1 room, 2 adults, 0 children12
    Hotels.com
    US$ 326
    US$ 292
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    SAVE US$ 34
    Booking.com
    US$ 326
    US$ 291
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    SAVE US$ 35
    Expedia.com
    US$ 326
    US$ 292
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    SAVE US$ 34
    PricelineUS$ 326
    Hotwire.comUS$ 292
    HotelsClickUS$ 300
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    Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
    Hotels.com
    US$ 292
    Booking.com
    US$ 291
    Expedia.com
    US$ 292
    Priceline
    US$ 326
    Hotwire.com
    US$ 292
    HotelsClick
    US$ 300
    TripAdvisor
    US$ 291
    HotelQuickly
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    All photos (1,625) 1,625
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    Certificate of Excellence
    Traveller (1384)
    Room & Suite (478)
    Storyboard
    Overview
    4.5
    2,578 reviews
    • Excellent66%
    • Very good22%
    • Average6%
    • Poor3%
    • Terrible3%
    Travellers talk about
    “beach bar”(185 reviews)
    “private beach”(299 reviews)
    “chart room”(111 reviews)
    Hotel website
    (786) 701-6262
    1 Duval St, Key West, FL 33040-6610 See on map
    AMENITIES
    Free Wifi
    Parking
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    4 Star accommodation
    All hotel details
    Additional information
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    Offers from Pier House Resort & Spa
    Offers & Announcements: Save 12% Off
    Hotel deals
    Offers from Pier House Resort & Spa
    Offers & Announcements: Save 12% Off
    Hotel deals
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    Rooms
    27 Aug28 Aug
    |
    1 room, 2 adults, 0 children
    Standard Room
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    Reviews (2,578)
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    Show reviews that mention
    All reviewsbeach barprivate beachchart roomdockside suitemallory squareharbor view roomend of duval streetturtle pondperfect locationlarge balconybars and restaurantswatch the sunsetgreat resorttrip to key westwalking distance to everythingfree shuttleocean front
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    1 - 5 of 2,434 reviews
    Reviewed 2 days ago
    Pretty Darned Good

    This was our first visit to Key West so we were operating a bit blind with only Tripadvisor to guide us to a hotel. We found this one to be pretty much as reviewed. The room was very nice and clean with the exception of...More

    1  Thank DaytonOhio
    Reviewed 5 days ago
    Relax and let Pier House take you away!

    From the Front Desk Clerk to the Bellhop to the Cabana Service to the Shuttle Driver to the Concierge to the Grounds Keepers and everyone in between that make this hotel such an amazing and relaxing vacation destination. Upon arrival, we weren't happy with the...More

    Thank dnharri
    Reviewed 6 days ago via mobile
    Very Disappointed

    My reservations were made well in advance with the staff at Pier House. I called, verified the info and room I wanted. Then booked online through their own site. When I arrived I did not get what I booked. The manager Ebony, attempted to make...More

    Thank Brandy H
    Response from Joe D, General Manager at Pier House Resort & SpaResponded 5 days ago

    Brandy thank you for bringing this to my attention. I am disappointed in how this was handled and will resolve this with the team in the upcoming week. What you experienced was the exception and not the norm. Please call me at your earliest convenience...More

    Reviewed 6 days ago
    Not what it once was..

    I loved this property, back in the day. Room we stayed in was very musty, and ground floor. Becasue of the odor it created issues with allergies. As a woman on her own traveling with two teenage daughters i didn't feel safe. There are no...More

    1  Thank HotelFAndBGuru
    Response from Joe D, General Manager at Pier House Resort & SpaResponded 5 days ago

    Thank you for feedback on your recent stay. I am not aware of any doors that do not have latches. I am hoping you called the front desk for assistance as we would have sent an engineer to look at the sliding door. I will...More

    Reviewed 1 week ago
    5th TIme Celebrating Birthdays!

    My husband and I share the same birthday. For the last five years, we have been going to Key West to celebrate! We always stay at The Pier House. This hotel has the BEST location, staff and atmosphere. It is the best place to relax...More

    Thank Nicole Z
    View more reviews
    123456…487
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    Top amenities
    Pool
    Fitness Centre with Gym / Workout Room
    Beachfront
    Room Service
    Restaurant
    Free High Speed Internet (WiFi)
    Spa
    Bar/Lounge
    Hotel Amenities
    Room Service
    Wheelchair Access
    Shuttle Bus Service
    Pets Allowed ( Dog / Pet Friendly )
    Dry Cleaning
    Meeting Rooms
    Laundry Service
    Concierge
    Banquet Room
    Multilingual Staff
    Conference Facilities
    Non-Smoking Hotel
    Room amenities
    Air Conditioning
    Refrigerator in room
    Things to do
    Pool
    Fitness Centre with Gym / Workout Room
    Restaurant
    Spa
    Bar/Lounge
    Hot Tub
    Heated pool
    Outdoor pool
    Details
    Price range
    US$ 288 - US$ 669 (Based on Average Rates for a Standard Room)
    Hotel class
    Hotel Style
    #3 On the Beach Hotel in Key West
    #4 Spa Hotel in Key West
    #5 Top resorts Hotel in Key West
    #7 Luxury Hotel in Key West
    Room types
    Suites, Non-Smoking Rooms, Accessible rooms
    Details
    Price range
    US$ 288 - US$ 669 (Based on Average Rates for a Standard Room)
    Hotel class
    Hotel Style
    #3 On the Beach Hotel in Key West
    #4 Spa Hotel in Key West
    #5 Top resorts Hotel in Key West
    #7 Luxury Hotel in Key West
    Room types
    Suites, Non-Smoking Rooms, Accessible rooms
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    All photos (1,625) 1,625
    Full view
    Traveller (1384)
    Room & Suite (478)
    Pool & Beach (230)
    Dining (84)
    Amenities (12)
    Family and Play Areas (2)
    Business Centre & Event Rooms (1)
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    Questions & Answers
    Ask a question
    See all 96 questions
    11 July 2018|
    AnswerShow all 2 answers
    Response from johnm1027 | Reviewed this property |
    Not sure, some hotels require an age of 24
    0
    Votes
    vwnotabug
    18 May 2018|
    Answer
    Response from Joe D | Property representative |
    No, four of the units are corner units and two are inside units.
    2
    Votes
    123456…32
    Room Tips
    "Ground floor actually very nice as the tropical plantings are beautiful!"
    Read review
    "If woman traveling on own ask for something other than a bottom floor. There are no security latches on the..."
    Read review
    "Room with a view of the ocean are $40.00 extra."
    Read review
    "We had a garden view lanai but ended up with a great pool and ocean view- it was beautiful!"
    Read review
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