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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
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Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
- Hand sanitiser available to guests & staff
- Stay-at-home policy for staff with symptoms
- Regularly sanitised high-traffic areas
- Individually wrapped toiletries
- Elevator capacity limits enforced
Updated 29/03/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 29/03/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#11 of 20 in Key Largo
Location
Cleanliness
Service
Value
GreenLeaders GreenPartner
Experience a relaxing waterfront retreat at Reefhouse Resort & Marina. Located on 17 lush acres in Key Largo, Florida, our resort offers an on-site marina and dive shop. Enjoy water sports like diving, boating, fishing and parasailing. Settle into our modern hotel rooms and suites - many with balconies and stunning bay views - featuring deluxe amenities and complimentary Wi-Fi. Indulge in a massage at By The Bay Spa. Swim in our heated outdoor pool. Unwind with cocktails, live music and panoramic bay views at Breezer's Tiki Bar. Workout in our 24/7 fitness center. Treat yourself to our outdoor activities, or bask in the Key Largo sun. Visit Gus' Grille, our hotel restaurant, for delicious Continental cuisine. Elsewhere in the resort, explore over 50,000 square feet of elegant indoor and private outdoor venues for your next conference or social occasion. Venture out to the Florida Keys, or swim with dolphins at nearby Dolphins Plus. We look forward to welcoming you to our Key Largo resort.
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Property amenities
Paid public parking on-site
Wifi
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Bicycle rental
Children Activities (Kid / Family Friendly)
Parking
Hot bath
Pool / beach towels
Outdoor pool
Heated pool
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Outdoor dining area
Vending machine
Poolside bar
Boating
Canoeing
Diving
Game room
Fishing
Tennis court offsite
Pets Allowed ( Dog / Pet Friendly )
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Spa
Body wrap
Facial treatments
Massage
Baggage storage
Concierge
Convenience store
Gift shop
Non-smoking hotel
Outdoor fireplace
Sun loungers / beach chairs
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Desk
Private balcony
Room service
Coffee / tea maker
Refrigerator
Cable / satellite TV
Bath / shower
Safe
Telephone
Iron
Private bathrooms
Wake-up service / alarm clock
Flatscreen TV
On-demand films
Radio
Complimentary toiletries
Hair dryer
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Room types
Landmark view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Bay View
Family
Languages Spoken
English, Spanish
Location
Full view
36Car recommended
Grade: 36 out of 100
10Restaurantswithin 1 km
4Attractionswithin 1 km
2655Reviews77Q+A100Room tips
Reviews
Traveller rating
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Most Recent
We booked via Booking.com and had a booking reference which was confirmed. When we arrived the hotel had no knowledge of our booking. The lady receptionist said this happens all the time and it’s our own fault for not booking directly with the hotel. I told her that if this happens all the time then the hotel should sort it out with Booking.com. She was not very sympathetic and a bit arrogant. It took 40 minutes for her to find another room for us and made me feel very uncomfortable and unwanted. As compensation she gave us a voucher for 2 cocktails. This woman must have had the day off when the hotel ran their customer care course.
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Date of stay: June 2022Trip type: Travelled
Room Tip: Do not use Booking.com or other 3rd party agencies.
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Helpful
Response from Michaela Roberts, Guest Services / Front Office at Reefhouse Resort & Marina
Responded 1 week ago
Dear SoniaPettigrew, I recognize your time is valuable and appreciate the feedback you have provided. Receiving warm and friendly service from our staff sets the tone for a great stay. This was not your experience, and I sincerely apologize for failing to meet your expectations. We continue to work with our partner teams so the necessary steps are in place to ensure this is an isolated incident. We hope you choose to stay with us again, whenever your travels bring you back to the area.
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Hotel's Favourite
We stayed here for our honeymoon a couple of months ago. We loved it here! The staff was wonderful wherever we went! We ate delicious food at their restaurant Gus' Grille a few times for both breakfasts and dinners. Our room was an ocean view balcony and it had a beautiful view, We took a sunset cruise booked in their dive shop and it was amazing. They have so many amenities and it was very clean. We can't wait to return!
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Date of stay: December 2021
Location
Service
Room Tip: Book an ocean view room with a balcony if you can.
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1 Helpful vote
Helpful
Response from Shannon Burdge, General Manager at Reefhouse Resort & Marina
Responded 21 Jan 2022
Dear sheilamk87, Congratulations on your nuptials. Thank you for your review and for sharing such a special time with us. We are very happy you enjoyed your stay with us and we look forward to your return.
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+1
Such a fun hotel- our view was gorgeous. The restaurants were delicious… there was so much to do on the property… they have a Nespresso machine in the room- which is my love language. Beds were comfy- air-conditioning was on point. Would definitely stay here again.
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Date of stay: June 2022Trip type: Travelled
Room Tip: We loved the bay view- 4th floor.. beautiful sunsets
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Helpful
Response from Shannon Burdge, General Manager at Reefhouse Resort & Marina
Responded 1 week ago
Dear 220melindanic, Thank you for your review. We are very happy to hear you enjoyed your stay and would return. We look forward to being of service again in the future.
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My husband and I stayed at this property for 3 nights from May 27-30 , for the first time. We love Key Largo so we stayed there several times in different hotels. The Reefhouse is clean, we liked our room (#204), and the common areas, we compared the Reefhouse to Baker's Cay and Playa Largo resorts , and the service, prices at the bar and the food is better at the Reefhouse ... ... BUT... on Saturday & Sunday a lot of "guests" from outside the property invaded the hotel, especially the pool and the beach. They were noisy, with lots of food from outside and loud music. We found out they were not staying at the hotel because they said it loudly and kept calling more friends and family to come over to the hotel. The parking was full, the chairs at the pool and beach more than impossible, the bar terrible but the worst was the noise! I understand it was a holiday, but If all the guests are given a bracelet at the check in it should be enforced that everyone uses it We'll give this property a second chance, maybe Memorial weekend is a very special date..…
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Date of stay: May 2022
Value
Cleanliness
Service
Helpful
Response from Shannon Burdge, General Manager at Reefhouse Resort & Marina
Responded 3 weeks ago
Dear Maria Marcela P, Thank you for your review. I am very sorry your stay was marred by the holiday weekend crowd. We work very hard to ensure only hotel guests are provided access to specific guest areas. It is unfortunate some people will attempt to take advantage and circumvent the rules. We will continue to review our policies and procedures to address the situation you described. Holiday weekends due tend to be extremely busy with families. We do hope you return as it sounds like you enjoy the facility, just maybe not so much during peak times.
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from the moment we arrived we were checked in and Daniel the bellhop helped us with a weeks worth of luggage and water toys....... a full cart up to the 4th floor ! Daniel gets a Gold Star.......... The room was beautiful, we had a couples spa massage, it was amazing, a great way to relax..... Then to the on premise restaurant for a late lunch, it was amazing, Everyone here, is so happy and grateful to be here, cheerful and hello`s from all the staff, so very nice We went on a water cruise and Todd was our Captain, he was very knowledgeable of the area and gave us a great tour all the way across Key Largo to the Atlantic Ocean......... We had a great time, Todd you Rock !
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Date of stay: May 2022
Value
Rooms
Service
Helpful
Response from Shannon Burdge, General Manager at Reefhouse Resort & Marina
Responded 3 weeks ago
Dear 854bills, Thank you for your review, kind words, and recognition of some of the many awesome team members we have here at Reefhouse Resort & Marina. We hope to be of service again in the near future.
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+1
Location, views, grounds, service were all good but room left a lot to be desired for over $1100 for 2 nights. It needs some work and as you can see from the pics attached, paint and a doorstop would be a good start and easy fix but not done. Agree with assessment by another guest that the bed on the frame was weird. That 6-inch gap around the perimeter of the mattress took some work to maneuver around. Also, the door to the balcony was not easy to open/close/lock. I would just say to lower your expectations when you think about what you envision for the price and the word "resort" and what your room and the amenities will entail.
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Date of stay: May 2022
Value
Rooms
Service
Helpful
Response from Shannon Burdge, General Manager at Reefhouse Resort & Marina
Responded 4 weeks ago
Dear T L, Thank you for taking the time to share your review and for staying with us. We truly appreciate your feedback and will use it to continue to improve our facility. We hope to be of service again in the future.
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We stayed here for 3 nights, treated ourselves to the King Penthouse. We had stayed here years ago when it was a Marriott in a regular room and thought it was pretty nice. When we saw it was changed over to an Opal property, we assumed it would be more "top of the line" and so we splurged on the best room. When we checked in, there was no help with luggage, you drive yourself over near your room and carry it up yourselves on the elevator. When I asked about a cart, she said "there should be one by the elevator" Of course, there wasn't! It was a nice big room, with wraparound balconies, separate bedroom and a full kitchen. However, the sofa that was facing the TV in the living room was probably the most uncomfortable piece of furniture EVER! I guess because it was a sofa-bed so you could bring your children or whatever. For the two of us hoping for a luxurious time, it was painful to sit on. The king bed was comfortable, but the mattress was placed on a frame that left about a 6 inch gap all around the bed. At first I thought they put a queen mattress on a king frame, but it was definitely a king mattress, so I'm not sure what size the frame was supposed to be (see picture). It was very weird. The service was good and food/drink at the pool were standard, but another thing that drove me crazy was the water noise! I don't mean natural waves, but they had about 10 fountains that sprayed water 24 hours a day. So all you heard was the loud whooshing of water. (They said it was the ambiance they wanted!) Anyway, we gave all our feedback to the manager on duty our second day, but they didn't seem too eager to change anything or compensate us in any way. My husband fell in the parking lot and we went to the desk for Band-Aids. They struggled to find us about 3 little Band-Aids and some burn cream (?) to use. Won't stay here again.…
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Date of stay: April 2022
Value
Service
Sleep Quality
Helpful
Response from Shannon Burdge, General Manager at Reefhouse Resort & Marina
Responded 18 May 2022
Dear retmay2012, Thank you for taking the time to share your review. We are very sorry you did not enjoy your stay more. Your comments will be reviewed and used to continue to improve our facility and the level of service we provide. We hope you will provide us another opportunity to be of service in the future.
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I’ll make it simple and to the point Dont stay on the tower on the south Every weekend the resort next door has weddings and you’ll barely be able to sleep, or hear your Tv with loud music Room need did I said need SOUND PROOfing You can hear everything from your next door room, all the conversations from the corridor and all the sliding doors opened and closed from adjoining rooms Some rooms have been refreshed by Opal There are others like mine who are really old, dirty and broken My shower door was broken and was able to be opened one way Service at pool was shot handed so orders took quite a while Opal should consider removing Soon , otherwise their brand name will be deteriorated just like this hotel Good luck trying to get room service
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Date of stay: May 2022
Helpful
Response from Michaela Roberts, Guest Services / Front Office at Reefhouse Resort & Marina
Responded 13 May 2022
Thank you for choosing to stay at Reefhouse Resort and Marina and providing your feedback about your stay with us. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent the issues you mentioned from occurring in the future. We appreciate you choosing to stay with us during these unusual times and hope to welcome you back in the future to see how your comments helped our property improve.
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+1
The family drove to the Keys with no plans or prior reservations. While looking for a place to stay for a few nights, we found the Reefhouse Resort. We were able to get a room with a gorgeous view of the water. The rooms were clean and spacious and had a full size balcony to sit and enjoy the view. There is a nice pool with a hot tub and a beach area. You can rent kayaks and wave runners at the end of the pier. They have a small beach volleyball area. The staff was very friendly and the resort itself was well maintained. We were only at the resort during the morning and evening hours, but enjoyed the relaxation atmosphere during that time.
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Date of stay: March 2022
Value
Cleanliness
Service
Room Tip: Any View facing the water
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Helpful
Response from Shannon Burdge, General Manager at Reefhouse Resort & Marina
Responded 29 Apr 2022
Dear twosenuf, Thank you for choosing to stay with us during your recent trip to the Keys. We truly appreciate you taking the time to review our resort. We hope you will stay with us again very woon.
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This property was likely very nice when it was newer but it is showing signs of aging and in need of some repairs and most certainly soundproofing. The lobby is gorgeous so that along with the price per night we thought we were in for a really nice treat. We were the ones who got the middle floor room above the open echo chamber parking deck (kids love to scream and hear their echo) and next to the elevator- yeah…. No. The sheets were clean but everything else seemed a bit careworn and the shower needed a good scrub with some soap scum remover. Not the worst I’ve been in though, just the worst at this price point. Aside from the elevator and echoes from the parking deck, the workers’ meeting place and staging ground where their supplies were housed were also right below us so we got to hear back up beeps at all hours and echoing chatter among those folks as well. Wasn’t there a memo about how voices echo throughout this property? The worst was Friday night before we needed to get up early to go to the airport. A wedding with incredibly loud music and announcer carried on next door from about 6-11. Couldn’t hear the tv, too loud to try to sleep. I may sound like an old fart complaining about other vacationers who are simply not self aware and trying to enjoy themselves, but actually I’m a middle aged stressed out attorney who just wants some rest from humanity and all of its idiocy. So, soundproofing would have cured all of the issues I have with this place. I would have even overlooked the soap scum build up, the nail patches that were not painted over in the bathroom and even the knowledge of every time one of my neighbors flushed the toilet (hope it all came out ok for you? What?! A double flush…911) and the in-out, in-out of people opening and slamming shut their sliding balcony doors. The other Opal property on Key West is much quieter (go figure!) so clearly they got something right with soundproofing. Reef House if you’re reading this, invest a few bucks in this property and give it a needed facelift.…
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Review collected in partnership with this hotel
Date of stay: April 2022Trip type: Travelled
1 Helpful vote
Helpful
Response from Shannon Burdge, General Manager at Reefhouse Resort & Marina
Responded 29 Apr 2022
Dear Allison C, Thank you for sharing your review. We are very sorry your experience was not a better one. We appreciate the feedback and will use it to continue to improve our facility. We hope you will stay with us again in the future.
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PRICE RANGE
$345 - $576 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
marriott key largo bay beach hotel key largo, key largo marriott
FORMERLY KNOWN AS
Key Largo Bay Marriott Beach Resort
LOCATION
United StatesFloridaFlorida KeysKey Largo
NUMBER OF ROOMS
153
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Claim Your Listing Frequently Asked Questions about Reefhouse Resort & Marina
Which popular attractions are close to Reefhouse Resort & Marina?
Nearby attractions include Caribbean Club (0.5 km), All Keys Cycles (0.7 km), and Largo Cargo (1.2 km).
What are some of the property amenities at Reefhouse Resort & Marina?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Reefhouse Resort & Marina?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Reefhouse Resort & Marina?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Reefhouse Resort & Marina?
Yes, paid public parking on-site is available to guests.
What are some restaurants close to Reefhouse Resort & Marina?
Conveniently located restaurants include Num Thai Restaurant and Sushi Bar, Hideout Restaurant, and Evelyn's Restaurant.
Are there opportunities to exercise at Reefhouse Resort & Marina?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Reefhouse Resort & Marina?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Reefhouse Resort & Marina?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Reefhouse Resort & Marina offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Reefhouse Resort & Marina?
The staff speaks multiple languages, including English and Spanish.