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Hilton Key Largo Resort

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3,776 Reviews from our TripAdvisor Community

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Showing 3,413: English reviews
Miami, United States
Reviewed 15 August 2015

Only real problem for us was going up or down the stairs from or to the parking lot, we both have arthritis. Found the stairs to be steep and more than a couple of threads, every time we left the room or return to it was a task for us.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
1Thank Arturo R
Damian G, Manager at Hilton Key Largo Resort, responded to this review

Thank you for staying with us at our hotel. I appreciate your honesty. We look for reviews to provide insight into our hotel operations and service. I welcome any additional comments or suggestions you would like to share. Warm Regards, Damian Gonzalez Guest Services Manager

Miami
Reviewed 15 August 2015 via mobile

I will start by saying that the location is their biggest asset. If you come down to the Florida Keys, you know that actual beaches are hard to come by, most beaches are at sandbars that are reached by boat. We tried to check in early and was told it was not possible and the room would be resdy by...

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Helpful?
3Thank nibaldom2015
Damian G, Manager at Hilton Key Largo Resort, responded to this review

Thank you for staying with us at our hotel. I appreciate your honesty. We look for reviews to provide insight into our hotel operations and service. I welcome any additional comments or suggestions you would like to share. Warm Regards, Damian Gonzalez Guest Services Manager

Appleton, United States
Reviewed 13 August 2015

Hotel is dated but decent refurbishment has been completed. Decent beach area for the keys. Beach area often had litter from night before and was not addressed until after 9:00am. Pool area is not lit at night which made it uncomfortable for my wife and daughter to go to alone. Surprised that small beach area permitted smoking. Choice of giving...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
1Thank Brian Z
Fernando I, Front Office Manager at Hilton Key Largo Resort, responded to this review

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future. Warm regards, Fernando Iglesias Front Office Manager

Somerville, New Jersey
Reviewed 12 August 2015 via mobile

definitely would recommend staying on the 4th floor with a balcony view! pool was a great place to hang out & there was 2- one adult (over 18) and one family/kid pool. bar and food right there. Bike rentals come free with your stay- can definitely bike to some local restaurants outside resort.

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Helpful?
2Thank janetk22390
Damian G, Manager at Hilton Key Largo Resort, responded to this review

Thank you for your review. We appreciate you taking the time to share your feedback. We are thrilled you found the Hilton Key Largo Resort to your liking. We will be anxious to have you back. Warm Regards, Damian Gonzalez Guest Services Manager

Dormagen, Germany
Reviewed 12 August 2015

We booked Hilton through our travel agent and after reading some of the reviews, I was a little apprehensive before our arrival. I have to say that I cannot complain about a single thing during our stay. Yes, I agree that the hotel is not up to the 'normal' Hilton standard, a little worn out but I think we were...

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Helpful?
Thank travellingwithkids2
Damian G, Manager at Hilton Key Largo Resort, responded to this review

Thank you for your review. We are so pleased the location and amenities of the resort suited your needs. We truly embrace the authentic Florida Keys experience and work hard to live up to the Hilton reputation. We look forward to welcoming you back soon. Warm Regards, Damian Gonzalez Guest Services Manager

Reviewed 11 August 2015

PROPERTY/ROOMS: I love how the property was surrounded by trees, it made it feel even more secluded and private. The rooms were laid out nice, very clean and plenty of room for 2 adults and 3 kids in a King room with pull out sofa (2 on the sofa and my 6 year old slept in the bed with us)...

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Helpful?
Thank Erica K
Damian G, Manager at Hilton Key Largo Resort, responded to this review

Thank you for your nice comments about our resort. We appreciate you taking the time to share your feedback. We will be anxious to you and your family back! Warm Regards, Damian Gonzalez Guest Services Manager

Reviewed 11 August 2015 via mobile

We recently stayed 2 nights here. We had come from Key West and literally paid half the price there than what we paid for this and it was outstanding. This place was just average, but definitely not up to par with what I have experienced at other Hiltons. It was just drab. It really needs to be updated and have...

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Helpful?
1Thank Trisha W
Damian G, Manager at Hilton Key Largo Resort, responded to this review

Thank you for your review. I apologize that we did not meet your expectations. Please know that I have submitted your review to our management team for review so that the appropriate steps can be taken to better our overall guest experience Best Regards, Damian Gonzalez Guest Services Manager

orlando, florida
Reviewed 11 August 2015

Room was small, carpet dirty, rust on ice bucket, towels not soft, room service arrived at 5 pm to ask if we needed anything (I expect rooms to be "cleaned" daily. That is part of what we are paying for. Hotel provided soaps and shampoo not adequate for number of people staying in room. Beach crowded with beach chairs. Guests...

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Helpful?
Thank klswaim
Damian G, Manager at Hilton Key Largo Resort, responded to this review

Thank you for you feedback. I assure you that your review will be brought to our management team's attention so that the appropriate changes can be made to better our hotel. Best Regards, Damian Gonzalez Guest Services Manager

Reviewed 11 August 2015

Disappointed in this hotel, was expecting more from Hilton, great location and full of potential but let down by very outdated and dirty room, Staff did little or nothing to rectify the issues. Food was expensive and less than average. there are not many rooms with sea views even if you are on that side of the building, we were...

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Helpful?
Thank Graham B
Damian G, Manager at Hilton Key Largo Resort, responded to this review

Thank you for your review. Your feedback is highly appreciated and will assist us in highlighting areas of improvements. Please rest assured your feedback has been shared with the management team to make improvements accordingly. We do hope you will consider staying with us again. Warm Regards, Damian Gonzalez Guest Services Manager

Neuchatel, Switzerland
Reviewed 11 August 2015

This is maybe the worse hotel I have been through years. First the check-in which is normally at 16.00, we got our room at 17.00. The front desk made everything possible and were really friendly. The room and hotel is really old and need a serious update, the beach is great but it smells badly all around this hotel. The...

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Helpful?
Thank Yasmina R
Damian G, Manager at Hilton Key Largo Resort, responded to this review

We are sorry that you had a disappointing experience during your stay with us. At Hilton, we always aim to ensure every guest feels cared for, valued and respected. Your feedback will help us deliver this brand promise. Guest satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay....

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Amenities

Highlights
  • Pool
  • Beachfront
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Beachfront
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
No other hotel offers a Florida Keys vacation experience quite like the Hilton Key Largo. This pristine, 13-acre resort sits on the best private beach in the upper Keys — and while it’s only an hour from Miami, you’ll feel worlds away, thanks to the sparkling white sand, lush tropical greenery and exciting outdoor activities.Guests at the Hilton Key Largo can enjoy as much excitement or relaxation as they like. Activities include world-class fishing and water sports, jet skis, wave runners, and para sailing. Nearby attractions include Dolphin Cove and the John Pennekamp Coral Reef State Park, which is home to the only live coral reef in the continental United States. Kids love the hotel’s Scout About children’s program, and the whole family can enjoy the two heated swimming pools, fitness center and lighted tennis courts. Of course, there’s nothing wrong with spending hours just relaxing on the gorgeous beach and swimming in the crystal clear waters of the Gulf of Mexico. Or enjoying quiet moments in the handsomely appointed guest rooms, each of which is graced with a private balcony — opt for a water-view room and you’ll have a front-row seat for Key Largo’s spectacular sunsets. This is paradise, made easy. ... more   less 

Additional Information about Hilton Key Largo Resort

Address: 97000 Overseas Highway, Key Largo, FL 33037-2210
Region: United States > Florida > Florida Keys > Key Largo
Price Range: ₹ 14,520 - ₹ 28,590 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Key Largo Resort 3.5*
Number of rooms: 200
Reservation Options:
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Also Known As:
Hilton Key Largo Hotel Key Largo
Hilton Hotels Key Largo
Hilton Hotel Key Largo
Key Largo Grande Resort Beach Club
Hotel Style:
#4 Top resorts Hotel in Key Largo
#8 On the Beach Hotel in Key Largo
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Key Largo Resort staff and other travellers.
54 questions
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Questions? Get answers from Hilton Key Largo Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The floor and view you choose is a little cryptic. Hoping the renovation clears this confusion.”
sistervisit2017, 24 Apr 2017 | Read review
“Over priced for the quality of the rooms. The hotel is not up to Hilton standards.”
bdblsoccer, 24 Apr 2017 | Read review
“3rd Floor or higher”
twarner26, 24 Apr 2017 | Read review
“High floor facing the water. Water view if you can afford it. 419 listed as canopy view, had a nice water view through the tree.”
GomezF, 20 Apr 2017 | Read review
“Get a room facing the water.”
gwevans, 19 Apr 2017 | Read review
5 of 5