Waterside Suites & Marina

Waterside Suites & Marina

Traveller (70)
Room & Suite (28)
Pool & Beach (1)

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About

4.0
#18 of 23 hotels in Key Largo
4.3 of 5 bubbles
Location
4.1 of 5 bubbles
Cleanliness
3.9 of 5 bubbles
Service
3.6 of 5 bubbles
Value
Newly Renovated Key Largo Hotel! Step inside Waterside Suites and Marina, our newly remodeled hotel in the heart of tropical Key Largo, Florida. Experience the best of Key Largo at Waterside Suites and Marina, our all-suites hotel near top attractions like reef diving, state parks, and seafood bistros. Situated on Ocean Drive beside a beautiful Marina, our all-suites lodging is near Monroe County’s best attractions. Water sports, natural wonders, acclaimed dining, and more are yours to discover. After a day of exploring Florida Keys’ largest island, relax in your spacious bi-level suite, furnished with all the comforts of home, or unwind by our outdoor pool. Your Florida Keys adventure starts here.
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Property amenities
Paid private parking on-site
Paid wifi
Pool
Bicycle rental
Boating
Kids stay free
Children's television networks
Pets Allowed ( Dog / Pet Friendly )
Secured parking
Pool / beach towels
Outdoor pool
Diving
Snorkelling
Water sport equipment rentals
Canoeing offsite
Fishing
Non-smoking hotel
Outdoor furniture
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Clothes dryer
Self-serve laundry
Washing machine
Room features
Air conditioning
Additional bathroom
Dining area
Housekeeping
Coffee / tea maker
Cable / satellite TV
Sofa bed
Walk-in shower
Private balcony
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
Iron
Private bathrooms
Wake-up service / alarm clock
Kitchenette
Microwave
Oven
Refrigerator
Stovetop
Kitchenware
Flatscreen TV
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
2.0 of 5 stars
HOTEL STYLE
Marina View
Harbour View
Languages Spoken
English

Location

201 Ocean Dr, Key Largo, FL 33037-4325
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 73 out of 100
73
Miami Intl Airport
79.2 km
See all flights
131Reviews0Q+A22Room tips
Traveller rating
  • 69
  • 19
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  • 16
Time of year
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Detailed Reviews
ticalf00 wrote a review Mar 2020
11 contributions6 helpful votes
3.0 of 5 bubbles
The unit I stayed in was nicely renovated and clean. That by itself, I would stay again.
However, several issues need resolved to make this place a valued property.
Inside, the kitchen lacks quality dishes, cookware, and utensils. The refrigerator lacks ice trays. Additionally, some cleaning supplies would be nice, like a broom, dust pan,
etc. The other issues are resort related. The WIFI is very weak, and the location of laundry, ice, and drink machines is poor. One last issue was the additional (surprise)
resort fee not mentioned in the VRBO listing. Something about using Expedia that
this resort does not pay?
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Date of stay: February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from WatersideSuitesKeys, General Manager at Waterside Suites & Marina
Responded 22 Mar 2020
Thanks for your feedback we are looking into your issues and Thanks for choosing Waterside Suites and Marina
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
rod1701 wrote a review Apr 2021
Los Angeles, California86 contributions74 helpful votes
3.0 of 5 bubbles
Spring break in the Keys....sounds pretty good until you get there and hotel says no housekeeping all week. No trash taken out, no soaps/towels/TP refilled. Then we booked a room for 5 at maximum I’m rate through Expedia and clerk says sorry if you want a roll-away to sleep 5, it’ll cost you and extra $25/nt. Luckily Expedia fixed that for us. Then anytime you went to the desk for towels, TP, or anything that would ordinarily be addressed by housekeeping the desk clerk gives you a hard time. “What do you mean 3 more towels?” After leaving 2 in a room for 5. Then get a hassle when you want to exchange or get a pool towel. So sorry that housekeeping has to do another load of laundry for $300/nt.

Property is on a canal/marina with boats coming and going, playing music, etc. Then across the canal you have a night club playing loud music until midnight.

The room had a really nice layout BUT when you read the website it say full bath upstairs (actually 3/4 w/o tub) and additional bathroom downstairs. They leave it vague so you think there is a second bath but it’s only a powder room with enough space for a corner shower if they would add it.

Rooms looked as if they had somewhat recent renovation but chairs were too close to the walls and starting to gouge divots. The entry door looked as if someone had been pounded with golf balls on a driving range with old chain lock holes twisted blemishing the door.

Small efficiency kitchen with full size fridge and balcony overlooking the canal.

I’m sure the property will blame COVID for they way they are managing things but if they are offering premium for previous price, it should provide premium services. Otherwise charge a price point representative of level of service currently provided.
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Date of stay: April 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Christena Gilbert, Other at Waterside Suites & Marina
Responded 28 Apr 2021
Thank you for taking the time to share your experience with us. Your comments have been shared with the team in hopes to prevent any future disappointment. Thanks again and we hope to see you soon. Best Wishes!
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Meg M wrote a review Jan 2021
Hong Kong, China73 contributions60 helpful votes
4.0 of 5 bubbles
Newly renovated room design is great: Suites have living/dining/half bath on floor 1 ,and large bedroom with full bath on floor 2. Nice views onto the waterway.. Friendly staff/service. Our only complaint is water pressure and hot water. Rooms redecorated but plumbing system still needs an up-grade. One hot shower in the morning was all the plumbing system could take. 2nd show within one hour only had cold water. 2/F bathroom generally had little water pressure.
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Date of stay: January 2021
4.0 of 5 bubblesValue
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Room Tip: Check hot water and water pressure
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Christena Gilbert, Other at Waterside Suites & Marina
Responded 3 Mar 2021
Thank you for taking the time to share your experience with us and with others. We appreciate your feedback and hope to see you soon!
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Travelerwrld90 wrote a review Aug 2020
New York City, New York53 contributions15 helpful votes
1.0 of 5 bubbles
We made a reservation through booking a few days before our trip to the keys . When we headed to Water suites & marina they called us and let us know that they overbooked and they had no more room for us. They said that they could make some arrangement and book for us another hotel with the same standing. We agreed to this however the hotel they booked for us had no kitchen, no water view, the two double beds were in the same bedroom instead of being in separate room. So we had to go and eat out because we had no kitchen and this increased the cost of our trip. I also got charged from the two hotels before being refunded. For this I had to contact them and someone first hung up on me and someone else finally fixed the problem without being hospitable. Overall if you get your room it might be a nice place be it seems to be a gamble....
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Date of stay: February 2020
3.0 of 5 bubblesLocation
3.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
StoryGirl1 wrote a review Aug 2022
Singer Island, Florida70 contributions22 helpful votes
1.0 of 5 bubbles
The suite is immaculately clean and it is a duplex so if you have children, it could be very practical. There is a small kitchenette with 1.5 baths in the unit. If you are handicapped and can’t climb steep stairs, you can’t stay here.

The problem began after a day of activity, we could not get hot water to shower. Can you imagine salt and sweat and no way to shower. I called the desk after giving up and they told me a way to set the valve to get the hot water which did work. But no instructions, no sign so no way to know how to Jerry rig the shower valve. Wasted half an hour on my own trying to get hot water. Sooooo frustrating.

We passed that crisis and settled into to bed only to discover, if you turn on the fan , this gigantic fan light comes on with the fan. So if you want air circulation, you get the light. No way to turn the light off except to turn the fan off. The bed is on the top floor so you need the fan but I can’t sleep with the room all lit up like a party house so we slept in misery with no fan.

Would not recommend this place.
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Date of stay: August 2022Trip type: Travelled as a couple
Room Tip: Easy parking lot
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Christena Gilbert, Other at Waterside Suites & Marina
Responded 6 Sept 2022
Thank you for taking the time to share your experience with us. Your comments have been shared with the team in hopes to prevent any future disappointment. Thanks again and we hope to see you soon.
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Maria D wrote a review Jul 2021
36 contributions1 helpful vote
2.0 of 5 bubbles
The location of the place is good. It is on the waterway to the ocean and close to many restaurants. There are some really good vendors that launch right downstairs from the hotel for jet skiing, diving and snorkeling. We thoroughly enjoyed the activities on the water; however, those vendors were not part of the hotel.

The main problem that we had was that we called 3 days before our reservation to make a change to arrive a day later due to tropical storm Elsa. Despite my phone call to change the reservation, when we arrived we were told that we were a "no-show" to our reservation. The lady at the desk was not responsive at first but later said that it was taken care of. Well, I apparently it wasn't "taken care of" because when we received the credit card statement, the additional night stay was still showing on the bill. We were billed for 3 nights instead of 2. When we called and tried to correct the issue, the staff member that answered said they would not fix it, and the only recourse left would to take it up with the credit card company. I have my phone records showing my phone call to the hotel 3 days prior and showing the duration of the phone call. I didn't appreciate the insinuation that I was lying (so if you do decide to stay there, make sure that you document everything).

This hotel would get a better review but their overall lack of attention earns the 2-star rating as follows:

The hotel suites have been newly decorated and are quite large, not an issue. They have good views of the waterway, and you can sit on the balcony and watch the boats that pass by. The suite was adequately clean, though it has a bit of a musty smell (probably from years of water seeping in). You have a comfortable bed upstairs and 1.5 bathrooms which is convenient for a family.
However, the sofa bed downstairs which we had planned on letting my mom use, was not comfortable at all (the metals holding the mattress were hard), and she ended up not using it open, but sleeping on it as a regular couch. We would've put her upstairs, but she is elderly and the stairs are steep.

Other things showed that the lack of attention to details: The rooms are on a second floor, and while there's a ramp, they do not have carts that the guests can use to bring their stuff upstairs. The doors to their laundry are prominently open most of the time and display the dirty linens, not something guests want to see. The front desk area is clean but not tidy or organized. They would be well served from having a closet to put all their boxes and stuff in, instead of having kinds of stuff in guests' view. The outside area of the hotel does not reflect the renovation of the inside of the suites either. Our issue with the billing could have easily been avoided if their front desk was more organized and they kept better records. The hotel price was adequate, we paid $339 a night which is expensive, but not for the Keys. We just wish we could've gotten more for the money and less hassle with our payments.
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Date of stay: July 2021
3.0 of 5 bubblesCleanliness
2.0 of 5 bubblesService
2.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Christena Gilbert, Other at Waterside Suites & Marina
Responded 2 Aug 2021
Thank you for taking the time to share your experience with us and with others. Your comments will be addressed about breakfast in hopes to prevent any future disappointment. We appreciate your feedback and hope to see you soon!
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
lynnita30 wrote a review Dec 2020
New Jersey640 contributions166 helpful votes
5.0 of 5 bubbles
This place is incredible!
We booked on line and what we got was what we hoped.Everything sparkling new, updated decorated, and really spotless. We were sick of going out every night to eat after a week at another resort, and the kitchen and roomy balcony with water view is just what we wished for.
Going upstairs to the king size bed and bath with barn doors with VERY efficient air conditioning, made for restful, quiet sleep with lovely linens.
A suggestion: book only rooms between #135 and higher. Any less # is closer to the open bar with music across the canal which can be a bit disturbing at night.
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Date of stay: December 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Christena Gilbert, Other at Waterside Suites & Marina
Responded 22 Dec 2020
Thank you for taking the time to share your experience with us and with others. We are pleased you enjoyed your stay and thank you for highly recommending our hotel. Thanks again and we hope to see you soon!
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Susan T wrote a review Jun 2021
Kentucky27 contributions6 helpful votes
3.0 of 5 bubbles
The front staff was very nice and we loved the location. The room was spacious enough to accommodate a family of four. The view of the marina was great, loved hearing the band play across the way, watching the boats come in/out and pool was just what we needed after a long day out on the water. Kenny texted us right away to ensure we had everything and was very responsive when we needed something. This is where the postives end. The room did not have enough towels or toilet paper. The room had an odor and the sofa bed was almost not comfortable at all. They seem to be suffering from what all businesses are (unfortunately) facing-- lack of a workforce. They told us up front that rooms would not be cleaned since they weren't allowed to enter occupied rooms because of COVID. We were fine with that, but this seemed to be just the excuse not to provide amenities.
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Date of stay: June 2021
1.0 of 5 bubblesValue
4.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Christena Gilbert, Other at Waterside Suites & Marina
Responded 14 Jun 2021
Thank you for taking the time to share your experience with us and with others. We appreciate your feedback and hope to see you soon!
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
lulylo wrote a review Oct 2022
South Miami, Florida2 contributions
4.0 of 5 bubbles
4 stars. Great clean staff was friendly a little over priced we paid 158 plus resort fee and processing fee, if the price would have been a total 150 even would of been a great deal. No restaurant on property, no bar, and no security on property pillows in the room were terrible. On the good side friendly staff , updated, nice balcony comfy bed and very clean.
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Date of stay: October 2022Trip type: Travelled as a couple
Room Tip: No restaurant on property but nearby no security on property. High processing fee and resort fee
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Christena Gilbert, Other at Waterside Suites & Marina
Responded 12 Oct 2022
Thank you for taking the time to share your experience with us and with others. We are pleased you enjoyed your stay and thank you for recommending our hotel. Thanks again and we hope to see you soon!
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Lynda B wrote a review Feb 2020
Boston, Massachusetts141 contributions64 helpful votes
5.0 of 5 bubbles
Lovely accommodations, clean, efficient, full working kitchen, with everything you need. We really enjoyed staying here. The staff was wonderful and very helpful. We chose this location from other reviews and because it is very centally located to stores, restaurants, and attractions.
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Date of stay: January 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from WatersideSuitesKeys, General Manager at Waterside Suites & Marina
Responded 22 Mar 2020
Thanks for choosing Waterside Suites and Marina hope to see you again real soon
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Caleb F wrote a tip May 2024
2 contributions
2.0 of 5 bubbles
"I think if they get the bug problem fixed. I'd happily stay here again. "
Read full review
Patrick B wrote a tip Mar 2024
Tampa, Florida48 contributions52 helpful votes
4.0 of 5 bubbles
"Bring your own pillows"
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Wandering Jenny wrote a tip Feb 2024
Cincinnati, Ohio3 contributions
1.0 of 5 bubbles
"The marijuana smell here is very strong. The nearby bar can be loud late. The carpet and floor is very dirty (makes your feet black)."
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B Mac wrote a tip Feb 2024
Raleigh, North Carolina53 contributions10 helpful votes
2.0 of 5 bubbles
"All of the doors open to the outside"
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hrd wrote a tip Jan 2024
Princeton, Minnesota5 contributions
5.0 of 5 bubbles
"The kitchen only has a few smaller item, if you plan to stay longer you may need to bring more items."
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Not the right property for you?
There are more places to choose from in the Key Largo area.
PRICE RANGE
₹11,112 - ₹20,135 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Key West Inn
LOCATION
United StatesFloridaFlorida KeysKey Largo
NUMBER OF ROOMS
40
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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WATERSIDE SUITES & MARINA (Key Largo) - Hotel Reviews, Photos, Rate Comparison - Tripadvisor

Frequently Asked Questions about Waterside Suites & Marina
Which popular attractions are close to Waterside Suites & Marina?
Nearby attractions include Kingdom Escape Games (0.6 km), African Queen Canal Cruise (0.4 km), and Sharkey's Pub & Galley Restaurant (0.1 km).
What are some of the property amenities at Waterside Suites & Marina?
Some of the more popular amenities offered include a pool, paid wifi, and self serve laundry.
Which room amenities are available at Waterside Suites & Marina?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
Is parking available at Waterside Suites & Marina?
Yes, paid private parking on-site and secured parking are available to guests.
What are some restaurants close to Waterside Suites & Marina?
Conveniently located restaurants include Key Largo Chocolates, Doc's Diner, and Mrs. Mac's Kitchen.
Are there opportunities to exercise at Waterside Suites & Marina?
Yes, guests have access to a pool during their stay.
Are any cleaning services offered at Waterside Suites & Marina?
Yes, self serve laundry and a clothes dryer are offered to guests.
Are pets allowed at Waterside Suites & Marina?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Waterside Suites & Marina have any great views?
Yes, guests often enjoy the harbour view available here.
Is Waterside Suites & Marina accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.
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