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The Ritz-Carlton Key Biscayne, Miami

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The Ritz-Carlton Key Biscayne, Miami
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1,870 Reviews from our TripAdvisor Community

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There are newer reviews for The Ritz-Carlton Key Biscayne, Miami
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Showing 1,681: English reviews
LONDON
Reviewed 13 March 2013

Vastly over-priced, big hotel. Happened to visit during peak holiday time (President's Day) Breakfast, Family pool and dinning area was over-whelmed. Frendly staff. Nice location. Impressive interior. Won't be going back.

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1Thank IKLONDON
New York, New York
Reviewed 12 March 2013

Top notch 5 star hotel and service. We loved the beach, the pool, the location (such an easy getaway from the New York area), the grounds and public spaces. The family pool was the highlight of the trip our 22 month old and I was very impressed with how kid-friendly and accommodating this hotel is. It is clear they understand...

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Thank crossborderre
Palm Desert
Reviewed 10 March 2013

We called the hotel and asked for an upgrade and feather free room with a king bed a week before our arrival. We were told to call day of for our room upgrade. We were traveling all day so we started calling in Dallas. They put us on hold three different times for 15 minutes or more. Often times the...

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2Thank John T
West New York, New Jersey
Reviewed 5 March 2013

Peaceful!!!!!! Extremely worth it . Pool and private beach. On our way out the workers ask if we wanted some water to take . Excellent place and only 15 minutes from nightclubs , Miami beach.Excellent place to getaway. Quite and very friendly.

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Thank Heather F
Westport, CT
Reviewed 4 March 2013

The staff and service made for a wonderful vacation. Deisha, Tatiana, Mary and Mimi helped to make our stay delightful. Deisha made a family celebration so special and we greatly appreciate it. Anton is a terrific tennis professional. We are very impressed with all the staff. Everyone from the concierge to housekeeping to pool to the valet was friendly, engaging...

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Thank essk2x2
Miami, Florida
Reviewed 3 March 2013

The property is spectacular in terms of amenities, service, and location. The dining outlets ranged from very good to excellent (some items are definitely overpriced-but that is to be expected). Really wish they had beers on draft (rather then in cans--not luxury). Adult pool is relaxing and well appointed--however go early if you want a good spot with plenty of...

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Thank Delmar06
London
Reviewed 2 March 2013

This is a beautiful hotel in a lovely location - being in Key Biscayne it is quite isolated and about 15-20 mins from central Miami and further to South Beach, so you have to be prepared to travel a lot if you want to visit Miami. I was there for work but felt very much like I was on holiday...

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Thank rarchy
Rosie S, Executive office at The Ritz-Carlton Key Biscayne, Miami, responded to this review

Dear rarchy, Thank you for taking the time to share your feedback on Trip Advisor. We are delighted you think so highly of our resort and the warm service provided by our staff. As you mentioned, this in conjunction with our tropical island setting makes it the ideal destination for a relaxing and rejuvenating get away. We do apologize that...

saskatoon
Reviewed 2 March 2013

This is a very nice property, not for me though. The service is very attentive in most of the resort. Geno at the Dunes was a bit of a party maker and lots of fun. Ciopinos was good, had the Spaghetti ai Gamberi (shrimp) and it came with a mini lobster on top, Caesar Salad also excellent. Wines in Ciopinos...

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Thank garuy
Atlanta, Georgia
Reviewed 1 March 2013

I was at the Ritz-Carlton Key Biscayne for a business meeting, but I have also travelled there on personal trips. I think this is one of the best Ritzs you will find. The staff is excellent, the property is in great shape and the beach is beautiful. I love the convenience to the airport but the quiet, relaxing atmosphere of...

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Thank TrvlLuvr2012
boston
Reviewed 27 February 2013

Stayed here with my wife and 2 kids. Let me start by saying that when you stay at a Ritz-Carlton, you expect 5-star everything. The Ritz-Carlton Key Biscayne is 4-star everything. Great property, 2 nice pools, attractive rooms, very very nice retail shops. All of the service staff were extremely courteous. The Cantina Bar serves awesome poolside drinks. Negatives: Rooms...

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2Thank mrmet
Rosie S, Executive Office at The Ritz-Carlton Key Biscayne, Miami, responded to this review

Dear mrmet, Thank you for taking the time to write about your recent stay on Trip Advisor. I sincerely apologize for the inconsistencies you experienced during your visit. We strive to exceed our guests’ expectations and in this case, clearly fell short. We would be most appreciative for the opportunity to personally discuss further with you. Please contact our Executive...

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Beachfront
  • Free High Speed Internet ( WiFi )
  • Spa
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About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Laundry Service

Additional Information about The Ritz-Carlton Key Biscayne, Miami

Address: 455 Grand Bay Drive, Key Biscayne, FL 33149-1900
Region: United States > Florida > Key Biscayne
Price Range: ₹ 26,196 - ₹ 72,652 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton Key Biscayne, Miami 5*
Number of rooms: 352
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Also Known As:
The Ritz-Carlton Key Biscayne, Miami Hotel Key Biscayne
Key Biscayne Ritz Carlton
Ritz Key Biscayne
Ritz-Carlton Key Biscayne
The Ritz-Carlton Key Biscayne, Miami Florida
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Questions & Answers

Here's what travellers have asked, with answers from The Ritz-Carlton Key Biscayne, Miami staff and other travellers.
22 questions
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Questions? Get answers from The Ritz-Carlton Key Biscayne, Miami staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you can spring for Club level, it is worth the indulgence. Just lovely.”
 of 5 bubbles KedsMA, 18 Jan 2017 | Read review
“Ocean View!”
 of 5 bubbles PatriciaM581, 18 Jan 2017 | Read review
“Ask for a room away from construction”
 of 5 bubbles C7740XVjuliec, 29 Dec 2016 | Read review
“Ocean views are beautiful”
 of 5 bubbles Wommbrat, 28 Dec 2016 | Read review
“Higher rooms provide better view.”
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