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The Ritz-Carlton Key Biscayne, Miami

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The Ritz-Carlton Key Biscayne, Miami
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1,841 Reviews from our TripAdvisor Community

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There are newer reviews for The Ritz-Carlton Key Biscayne, Miami
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Showing 1,656: English reviews
Chicago, Illinois
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 12 October 2016

I don't normally write reviews, but I had to share how poor my experience was with this Ritz-Carlton. I went onto Ritz's website and picked some dates for a couple weekend getaways next summer 2017. Soon after I put in all my credit card info and purchased my stay I got reservation my reservation email. Since I had the dates... More 

Helpful?
1 Thank Frederick_Nawrot
Rosie S, Manager at The Ritz-Carlton Key Biscayne, Miami, responded to this review

Dear jjbawrot, Thank you for taking the time to share your comments on Trip Advisor, we appreciate your feedback and would be most grateful for the opportunity to personally speak to you about these concerns. Please contact the Executive Office at 305 365-4500, at your convenience, should you wish to further discuss. More 

Knoxville, Tennessee
Level Contributor
5 reviews
Reviewed 11 October 2016 via mobile

Great location. Perfect for a quiet family vacation. Kids and parents both loved property and room. Beach seemed private and great service with attendants there as well. Room was well appointed with great view.

Helpful?
Thank B F
San Diego, California
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 9 October 2016

This is a beautiful resort hotel on the island (this is what the locals call Key Biscayne-island) away from the overcrowded South-Beach, but close to downtown Miami if you want to go and take in a basketball game or sightseeing... I loved the location and the beach for swimming, it was so serene - beautiful, laid back and all the... More 

Helpful?
Thank Bertram W
Wien, Austria
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 8 October 2016 via mobile

We come here for several years now, but the way it looks, this was the last time. We always come around the same time, beginning of October. Last year, obviously to fill the hotel during the off-season, the place was crowded with herds of loud and very unpleasant people, attending company seminars. In the afternoon, at the pool, they shouted... More 

Helpful?
1 Thank Gernot M
Rosie S, Manager at The Ritz-Carlton Key Biscayne, Miami, responded to this review

Dear Gernot M, Thank you for your Ritz-Carlton loyalty and taking the time to share your comments regarding your recent visit to our resort. It is our goal is to provide genuine and personal service to every guest and I deeply regret that, on this occasion, we did not meet your expectations. We would greatly appreciate the opportunity to discuss... More 

Hainesport, NJ
Level Contributor
31 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed 6 October 2016

This is now one of my favorite Ritz Carlton hotels. I have stayed at many but several of my experiences here have left me feeling this way. All of the staff were wonderful and truly reflected the Ritz Carlton style. We stayed only 2 nights before heading to the Keys and we felt like we didn't want to leave. This... More 

Helpful?
Thank Michelle Anne
1 review
Reviewed 5 October 2016

This is a great resort, away from the hubbub of Miami Beach, but close if you want to go. I loved it - beautiful, laid back and kid friendly. There is an adult pool where a DJ was spinning one afternoon...a family pool that's bigger (nicer) and there are folks walking around with snacks, ice water and sunscreen for the... More 

Helpful?
Thank Susan D
Burr Ridge, Illinois
Level Contributor
28 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 26 September 2016

I was at the resort for a conference that included some free time so I was able to see everything from a business and leisure perspective. Very convenient from the airport. Took less than 30 minutes to travel. Facilities very typical of a Ritz property with the addition of beachfront. The staff at the pool was fantastic. And in general... More 

Helpful?
Thank Randal J
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 26 September 2016 via mobile

This is a very nice hotel. The room we stayed in was just remodeled so it was very nice. The only thing is we wanted and paid for an oceanview room but we could barely see the ocean. There was a palm tree blocking our view but moreover the ocean appeared so far away from our room due to the... More 

Helpful?
Thank leottak
Detroit, Michigan
Level Contributor
270 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 24 September 2016

This visit had a rough start. Normally I can get into hotels early but this one was still full from the night before. No big deal I left my bags and went to play golf. No issues and very friendly front desk staff. I came back and grabbed my bags and my room key. I went up, I had a... More 

Helpful?
Thank julio6925
1 review
Reviewed 22 September 2016

The service is out of this world. Everyone knew our name and went above and beyond to make our trip special. We felt pampered and taken care of. Just a beautiful hotel and the beach was perfect. We will be back for sure!

Helpful?
Thank Maggie G

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Beachfront
  • Free High Speed Internet ( WiFi )
  • Spa
GreenPartner Learn More
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Laundry Service

Additional Information about The Ritz-Carlton Key Biscayne, Miami

Address: 455 Grand Bay Drive, Key Biscayne, FL 33149
Region: United States > Florida > Key Biscayne
Price Range: ₹ 26,664 - ₹ 70,396 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton Key Biscayne, Miami 5*
Number of rooms: 352
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Also Known As:
The Ritz-Carlton Key Biscayne, Miami Hotel Key Biscayne
Key Biscayne Ritz Carlton
Ritz Key Biscayne
Ritz-Carlton Key Biscayne
The Ritz-Carlton Key Biscayne, Miami Florida
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Questions & Answers

Here's what travellers have asked, with answers from The Ritz-Carlton Key Biscayne, Miami staff and other travellers.
22 questions
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Questions? Get answers from The Ritz-Carlton Key Biscayne, Miami staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“loved the ocean view room”
 of 5 bubbles betsylev, 1 Dec 2016 | Read review
“Request a room with good light; preferably ocean view”
 of 5 bubbles caitlin108, 1 Dec 2016 | Read review
“Definitely ask for ocean view.”
 of 5 bubbles Phoogz, 28 Nov 2016 | Read review
“ask for ocean view”
 of 5 bubbles inju, 1 Nov 2016 | Read review
“if you are getting a new view 6th floor you may not be getting a balcony”
 of 5 bubbles gourmetheidi, 22 Oct 2016 | Read review
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