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Where do I even begin...my wife and I just stayed for a long weekend last weekend and it was phenomenal! This is by far the best Ritz property we've even stayed at! We tried to check in early as we needed to get to a...More
Pure perfection. This was our 4th stay at this resort and it is consistently exceptional. The beach is lovely, the adult pool serene and the service exceptional. Please thank La-La for a wonderful Sunday brunch. While I am at a loss for the names of...More
We spent 5 days at the Ritz on Key Biscayne for Spring Break. As with all Ritz Properties where we have stayed, this one did not disappoint. The service was top notch. Shout outs go to the Gabriel and Gerardo at the beach. Always there...More
I seldom write poor reviews...and certainly not for a Ritz-Carlton. But my experience was so unlike any Ritz I have stayed in, I thought it was worth the time. What was good...the front desk staff, the bellmen, the property and the food...nothing you wouldn’t expect...More
2 Thank PastorTed
Response from Rosie S, General Manager at The Ritz-Carlton Key Biscayne, MiamiResponded 2 days ago
Thank you for taking the time to post feedback of your recent visit on Trip Advisor. It is unfortunate to learn that you did not have a memorable experience. We strive to deliver the highest level of service and it is disappointing to...More
Stayed here with the kids during spring break. Nice quiet location. Hotel is very nice and the staff overall is very attentive. Our room was a QQ upper floor garden view. It was nice except one of the beds had obviously seen better days and...More
Yes it is family friendly. There’s a game room on the second floor and there’s a family pool. As for whether you need or want a car, that’s up to you. The resort has everything you need. If you need to get somewhere there’s... More
Yes it is family friendly. There’s a game room on the second floor and there’s a family pool. As for whether you need or want a car, that’s up to you. The resort has everything you need. If you need to get somewhere there’s taxis and uber.