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Holiday Inn Express Hotel & Suites Miami-Kendall

229 reviews
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Traveller (74)
Room & Suite (26)
Pool & Beach (21)
Overview
  • Excellent53%
  • Very good35%
  • Average7%
  • Poor4%
  • Terrible1%
Travellers talk about
“cookies”(15 reviews)
“front desk”(29 reviews)
“pancake machine”(4 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2.5 Star Hotel
All hotel details
Offers from Holiday Inn Express Hotel & Suites Miami-Kendall
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Rooms
24 Dec25 Dec
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (229)Write a Review
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64
15
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All reviewscookiesfront deskpancake machineexecutive airporthot tubsmall kitchenvisiting family in the areamile radiusmin drivea great staycinnamon bunscomfortable hotelhotel shuttlelocation was perfectgreat customer servicerecommend this hotelexcellent breakfast
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1 - 5 of 190 reviews
Reviewed 2 days ago

Arrived after 5pm with a reservation made far in advance and was greeted by John at the front desk. Although I am IHG's top-tier loyalty program member with my profile completed it was clear nothing was ready, they have not pre-checked me, prepared rooms keys,...More

Thank Slo-Lju
Response from Freddy G, Front Office Manager at Holiday Inn Express Hotel & Suites Miami-KendallResponded today

Thank you for your feedback on your recent stay. As a Loyal IHG rewards club, you're among our most valued guest. I would like to sincerely apologize for the unwelcoming experience durring your check-in. I can imagine after a long day of travel, the first...More

Hotel's Favourite
Reviewed 3 weeks ago

This is the perfect place to stay for pleasure or business. The rooms have a small kitchen and a den with a separate bedroom. There is so much space. The rooms are quiet and the beds are so comfortable. They serve a nice breakfast each...More

Thank travelwithmisty
Response from Freddy G, Front Office Manager at Holiday Inn Express Hotel & Suites Miami-KendallResponded 2 weeks ago

Thank you for taking the time to leave a feedback on your recent stay. I am please to see you found the overall service to your liking's. I look forward to welcome you back in the not too distant future. Best Regards, Freddy . Gonzalez....More

Reviewed 7 September 2017

Stayed here in late August for Gaumard Scientific Training. Friendly staff, but they all tend to speak Spanish first and their English is a bit hard to understand. They all smile and make you feel comfortable, especially at check-in. The hotel shuttle is convenient in...More

Thank kjeanmac
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Miami-KendallResponded 22 September 2017

Hello kjeanmac, Thank you for staying with us and for leaving a review. I am happy that you found our staff friendly. On the other hand, please accept our sincerest apologies for any inconvenience you have faced during breakfast. Your feedback has been taken into...More

Reviewed 26 July 2017

The room was great and it was a nice experience I recommend it alot. It was also very close to church King Jesus ministries which I was very happy about. The room service was very good, clean and helpful.More

Thank amberly11
Response from Freddy G, Front Office Manager at Holiday Inn Express Hotel & Suites Miami-KendallResponded 1 August 2017

Thank you for taking the time to tell us about your experience at Holiday Inn Express MIAMI-KENDALL. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience....More

Reviewed 20 July 2017 via mobile

We usually frequent another brand of hotels and had to stay here due to the location. This hotel was really nice. They are in the process of upgrading their rooms and we had the privilege of staying in one of the newly designed rooms. Very...More

Thank Nicole F
Response from Freddy G, Front Office Manager at Holiday Inn Express Hotel & Suites Miami-KendallResponded 22 July 2017

Thank you so much for completing a review for your recent stay. We take full commitment on exceeding our guest expectations. Feedback, Such as yours, are highly appreciated as we use them as a tool to train our team to improve our overall guest experience....More

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Traveller (74)
Room & Suite (26)
Pool & Beach (21)
Dining (8)
Hotel & Grounds (49)
Bathroom (4)
Business Centre & Event Rooms (2)
Family and Play Areas (1)
About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Free Parking
Fitness Centre with Gym / Workout Room
Pool
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Shuttle Bus Service
Dry Cleaning
Concierge
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Outdoor pool
Hot Tub
Details
Price range
US$ 138 - US$ 221 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 138 - US$ 221 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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