I was happy with my stay. The hotel is exceptionally clean and in good repair. If I had any complaints it would be about the fitness center. But then, I never expect much of these at hotels! The breakfast service was exceptional and starts at 6am sharp (unllike most hotels).
I stayed at the BWK last month for 10 days - this being my 3rd time at the hotel. This time other family members stayed as well and they also absolutely loved everything about their stays. Starting with the Front Desk, Frank, Gerry and Claudia are the best. Claudia was new to the hotel from my stay in February and she is a great asset to the Staff. The grab and go breakfast was also great and Maria always met me with a smile. I highly recommend this hotel. Great service, absolutely spotless and so conveniently located in Kendall Looking forward to my next visit!!
The hotel is in great location, near by great attractions and shopping malls. The staff are friendly and the facility is kept clean. Only one elevator works the entire time but other than that it’s worth the stay.
Overall a very good location and bargain for the price, across the streets were plenty of choice restaurants. close to highway and easy access to local areas. Staff was very friendly and accommodating.
Overall, the hotel is located in a central area of Kendall, with stores & restaurants in walking distance. The hotel was clean, breakfast was great, and the kids loved the outside pool & hot tub. I found the staff to be very helpful from the front desk, breakfast staff, & housekeeping. Regarding the room, the beds were comfortable for 2 adults & 2 young kids who were happy to have internet for their laptops.
Very quiet hotel. I stayed on the main floor and didn’t hear any noise from other guests. Very clean. Friendly staff. Several good choices for dinner within walking distance. Hotel is on a main road but tucked back enough that it isn’t difficult to exit the parking lot.
Best Western Kendall, is a fantastic location. Furnishings are all up-to-date and like new condition. Location is good, off the busiest street, so no fighting with traffic. However, very convenient to shopping areas. Staff was great, but two left the biggest impression. Emily and Bryant, at the front desk when we checked in, made our arrival memorable. They were friendly, helpful, and put up with our silly family. We will always remember them. They are fantastic young faces of the company.
I normally stay at Hampton (check all my reviews). But as they were booked, I thought BW would be an okay replacement. It was, for the most part. Great location. Easy to find and get in and out of. Staff cordial. Check in and out a breeze. Only one of the two elevators was in service, but there were no noticeable delays. The room was average size with two queens, a chair and a combo unit along the front wall. Beds were comfortable. Pillows were a mix of okay to way too soft more me. Lighting decent. Plenty of outlets including USB charging ports. Definitely quiet. Except for some hallway noise one night from other guests. (Come on, respect others by gently closing your door). Bathroom was a good size, with good lighting and air flow from exhaust fan. Water pressure was fine, and hot water flowed well., most mornings. The A/C cooled though was very loud when the compressor kicked on. (Reported it to management for possible servicing) Breakfast was just like a Hampton. A nice selection of hot and cold choices. Plenty of seating. I had the eggs most mornings and they were cooked fine. The bacon the one morning was nice and crispy. Pool and pool deck are a nice retreat. The chaises and chairs are quite comfortable. Would consider staying here again.…
I was hesitant to stay at a Best Western because they had become run down. Lat time I use a Best Western was 19 years ago. I read recent reviews on the Kendall site and decided to give it a try. I will no longer hold on to the former opinion I held of the Best Western Hotels. I am impressed by the Miami Best Western Plus Kendall Hotel.
It was a last minute booking but for my surprise it was a great decision. Hotel, staff etc was great. Room was clean and spacious. Breakfast was really good. I really recommend this hotel not only on a emergency like my situation but a staycation will be perfect.