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Holiday Inn Express

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Traveller (37)
Room & Suite (162)
Dining (35)
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Overview
  • Excellent72%
  • Very good19%
  • Average5%
  • Poor2%
  • Terrible2%
Travellers talk about
“mayo clinic”(55 reviews)
“bunk beds”(9 reviews)
“separate tub”(8 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Family Rooms
2 Star Hotel
All hotel details
Additional information
Offers from Holiday Inn Express
Special Offer: Book Direct and Save
Hotel deals
Offers from Holiday Inn Express
Special Offer: Book Direct and Save
Hotel deals
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Reviews (512)
There are newer reviews for Holiday Inn Express
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506 results
Traveller rating
351
99
30
11
15
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LanguageEnglish
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351
99
30
11
15
Show reviews that mention
All reviewsmayo clinicbunk bedsseparate tubglass showerfront deskkids suitepancake machinebeach blvdhalf milegreat hotelthe breakfast areawalk in showerdecent breakfastvisit familygreat staffvery clean hotelrooms are spacious
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11 - 15 of 506 reviews
Reviewed 29 March 2018

Great time! Did tip housekeeping and she forgot to clean room.. breakfast was ok.. other than that, walking distance to the beach was perfect. Front desk hospitality top notch! Grocery stores and restaurants right out the front door.More

Review collected in partnership with this hotel
Thank Lynette J
Response from Tejal P, Guest Relations Manager at Holiday Inn ExpressResponded 12 April 2018

Thank you for taking the time to share your feedback and bringing your observations to our attention. I will make sure to share them with our team. We look forward to welcome you back soon. If there’s anything we can do for you ahead of...More

Reviewed 28 March 2018

People working there were great and the rooms were perfect. Having a hard time getting receipts for some reason and I have called them 6 times and they can't get it here. We will stay there again for sure.

Review collected in partnership with this hotel
Thank richardsparker
Response from Tejal P, Guest Relations Manager at Holiday Inn ExpressResponded 12 April 2018

Your feedback is integral to our ability to continue to improve our service. Please message the GM at gm@hiejacksonvillebeach.com if you still have not received your requested receipts. Thank you for your time and come visit us again soon!

Reviewed 24 March 2018

This facility is a great value for the money. The rooms are updated and the breakfast is nice. It is in a good location for access to the oceanfront. The staff were pleasant and accommodating. The only drawback I saw was that the walls were...More

Review collected in partnership with this hotel
Thank 461ruth85
Response from Tejal P, Guest Relations Manager at Holiday Inn ExpressResponded 12 April 2018

Thank you for taking the time to share your experience with us. We look forward to the opportunity of welcoming you back.

Reviewed 18 March 2018

This motel is very nice and clean. The rooms are big and come complete with a microwave and refrigerator along with a large Samsung TV equipped with lots of DirecTV channels.I highly recommend this motel for anyone looking for a nice and quiet place to...More

Review collected in partnership with this hotel
Thank haroldknowles
Response from Tejal P, Guest Relations Manager at Holiday Inn ExpressResponded 12 April 2018

Thank you for staying with us at the Holiday Inn Express Jacksonville Beach and sharing your experience. We truly appreciate your feedback and are delighted to hear that you had a great stay. We look forward to the opportunity of welcoming you back.

Reviewed 25 February 2018

This hotel DOUBLE CHARGED me for my stay and now they are "having trouble" figuring out how it happened and giving me my money back. The staff might be nice, but they don't have control over their system and processes. BUYER BEWARE.More

Thank cadigi2018
Response from IHGService, Guest Relations Manager at Holiday Inn ExpressResponded 12 March 2018

Hello cadigi2018, Thank you for your recent stay with us and reviewing our property. Please allow me to apologize for the issues you had with your bill and any inconvenience the situation may have caused you. Rest assured that your comments will be looked into...More

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About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free Parking
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Meeting Rooms
Multilingual Staff
Self-Serve Laundry
Breakfast Available
Shuttle Bus Service
Dry Cleaning
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Pool
Outdoor pool
Hot Tub
Details
Price range
US$ 136 - US$ 213 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Jacksonville Beach
#2 Romantic Hotel in Jacksonville Beach
#3 Family Hotel in Jacksonville Beach
#3 On the Beach Hotel in Jacksonville Beach
#4 Business Hotel in Jacksonville Beach
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$ 136 - US$ 213 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Jacksonville Beach
#2 Romantic Hotel in Jacksonville Beach
#3 Family Hotel in Jacksonville Beach
#3 On the Beach Hotel in Jacksonville Beach
#4 Business Hotel in Jacksonville Beach
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (37)
Room & Suite (162)
Dining (35)
Pool & Beach (26)
Amenities (40)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Stacyed
1 April 2017|
AnswerShow all 11 answers
Response from Tejal P | Property representative |
Hi Stacyed. The Holiday Inn Express Jacksonville Beach is not at all a "spring break" hotel. Jacksonville Beach usually does not get any of the rowdy spring break crowd. Hope this helps.
0
Votes
quinieshastephens
10 June 2016|
AnswerShow all 5 answers
Response from Sherronda S | Reviewed this property |
Within walking distance very close
1
Vote
Room Tips
"Room was updated and nice."
Read review
"Room was great and they got some nice tips :)"
Read review
"Very clean and modern room"
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"Found the room to be extremely clean as usual. We left a nice tip for house cleaning !!"
Read review
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