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The Diplomat Beach Resort, Curio Collection by Hilton

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The Diplomat Beach Resort, Curio Collection by Hilton
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2,478 Reviews from our TripAdvisor Community

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There are newer reviews for The Diplomat Beach Resort, Curio Collection by Hilton
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Showing 2,262: English reviews
New Jersey
Reviewed 18 May 2015

We just returned from a five-day conference at the Diplomat, a Hilton property. This high-rise hotel, with distinctive design, sits between the ocean and the inter-coastal. Reception was friendly and efficient. Rooms are modern and seemingly spotless. The housecleaning staff was attentive and friendly, asking us throughout if we needed anything. We had beautiful ocean views from our balcony. Being...

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Helpful?
Thank NJSojourner
Reviewed 18 May 2015

Spent my first day on the beach, and realized I forgot my sunscreen. Jordan, one of the guys on the beach crew was awesome. He let me know they had sunscreen for sale, but since I was only going to be spending one day on the beach he let me use some of his. He went the extra mile to...

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1Thank Cole C
Canada
Reviewed 18 May 2015 via mobile

The rooms are nice as expected. However there are a few things to note. The restaurants are a fair walk away, at least 30 minutes. And they aren't nice. They are completely fine but certainly not as nice as the hotel. Also, you have slam the door to close it which is extremely disturbing. Lastly, rooms described as side ocean...

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Helpful?
Thank Annie6472
Karianne A, Guest Relations Manager at The Diplomat Beach Resort, Curio Collection by Hilton, responded to this review

Dear Annie 6472, We appreciate your feedback regarding your recent stay with us. We are glad you enjoyed the hotel; however are sorry to hear that you did not find much in the local area. If you chose to stay with us again please make sure to reach out to our Concierge team and they will be happy to assist...

Miami, Florida
Reviewed 17 May 2015

was going for a relaxing weekend getaway with my husband. Not relaxing at all. Doors from bedroom to bathroom were broken and wouldn't close. Not enough towels in bathroom. Only one washcloth! If you want wifi they charge extra $13 per day and only way I could get cell service is by going outside. Wouldn't work and couldn't even text...

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Helpful?
Thank Melissa L
Karianne A, Guest Relations Manager at The Diplomat Beach Resort, Curio Collection by Hilton, responded to this review

Dear Melissa L, Thank you for your feedback of your recent stay with us. I understand that you were not satisfied with the cleanliness and lack of towels in your guest room, and I am deeply disappointed by that. I sincerely apologize for this. I assure you that we will make this right as we ensure the comfort and satisfaction...

Rockville, Maryland
Reviewed 17 May 2015 via mobile

I stayed at this hotel for a conference. The hotel is clean and the room service staff are kind. The receptionists and the business center employees can use a few classes in customer service and etiquette. Rude and unhelpful best describes these employees. The internet is incredibly unreliable in the rooms. None of my colleagues nor I were able to...

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1Thank T F
Karianne A, Guest Relations Manager at The Diplomat Beach Resort, Curio Collection by Hilton, responded to this review

Dear T F, I appreciate your review of your recent experience at our hotel. I'm very sorry you had a disappointing experience with us, and I addressed these issues with our staff. Additionally, I apologize for the inconvenience with the internet and I am currently addressing this issue with our service provider to ensure additional guests do not experience the...

Clinton, IL
Reviewed 16 May 2015

First of all, you come to Florida to stay on the beach. This hotel is located steps from the ocean. The hotel is immaculate. Room and common areas very clean. Grounds are well kept and pretty. The room is spacious with separate tub and shower. You have a balcony overlooking the beach and pool area. AC is very cold. Bed...

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1Thank Clinton_ILCruiser
Milwaukee
Reviewed 16 May 2015

Nice beachfront location, but really very few other restaurants in walking distance. One pizza place is close otherwise plan on walking a half mile. The main boardwalk in Hollywood is a good mile plus walk away. The main swimming pool is probably 50 yards long. There is another separate large pool for kids. They have towels for pool, but make...

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Thank MilwaukeeCraig
South Dartmouth, Massachusetts
Reviewed 16 May 2015

This was the first time my wife and I were away without our 4 children in quite some time!! The hotel Staff was incredibly accommodating and the service was Great!! Roxana at the pool area bar was extremely nice, good conversationalist and when not serving ---was making sure things stayed clean. Also at the lobby Bar, though I forget his...

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3Thank Dan G
Atlanta, Georgia
Reviewed 13 May 2015

Recently stayed at the Diplomat for a conference and wasvery happy with the room and the property in general. The room was very clean with king size bed, couch and wrap around poarch with outdoor table and lawn chairs. I got the room for $209 a night which was a bargan as compared to what other paid and the value...

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2Thank Joe N
Karianne A, Guest Relations Manager at The Diplomat Beach Resort, Curio Collection by Hilton, responded to this review

Dear Joe N, It is nice to hear that you had found your room to be well appointed from your recent conference visit to our resort. Our corner rooms with the wrap around balcony are a favorite to our guests and we are happy to see you had the opportunity to enjoy it. We hope to welcome you back again...

biloxi
Reviewed 13 May 2015

if the staff worked for tips they were excellent. check-in and check out staff was great. maid service great. bartenders and waiters bad. tips added to bill so they did not care. room a bit dated. thats about it.

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Thank Jeff L
Karianne A, Guest Relations Manager at The Diplomat Beach Resort, Curio Collection by Hilton, responded to this review

Dear Jeff L, We appreciate your feedback regarding your interactions with different staff members throughout our resort. We would like to apologize that you did not find the same high level of service in some of our restaurants and will be sure to share your feedback with our teams. We hope to see you again on your next visit to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
Things to do
  • Golf Course
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
A grand re-imagining of a legendary Florida resort, The Diplomat Beach Resort brings iconic hospitality back, wrapped in a spirited escape-to-sunny-shores feeling. Rising above the Atlantic waves and beyond the expected, this magnetic social hub extends its stylish flair from coast to Intracoastal - a Florida playground perfected. From our lagoon pool, cabanas, shore and spa to creative culinary & entertainment, families and work friends find a vibrant oceanfront destination, a reason to return. ... more   less 

Additional Information about The Diplomat Beach Resort, Curio Collection by Hilton

Address: 3555 South Ocean Drive, Hollywood, FL 33019-2827 (Formerly Westin Diplomat Resort and Spa)
Region: United States > Florida > Broward County > Hollywood
Price Range: ₹ 11,506 - ₹ 37,225 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Diplomat Beach Resort, Curio Collection by Hilton 4*
Number of rooms: 998
Reservation Options:
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Also Known As:
Westin Diplomat Hotel Hollywood
Westin Diplomat Resort
Westin Hollywood
The Westin Diplomat Resort & Spa
Hollywood Westin Diplomat Resort
Hotel Style:
#2 Business Hotel in Hollywood
#3 Spa Hotel in Hollywood
#4 Luxury Hotel in Hollywood
#9 On the Beach Hotel in Hollywood
#16 Family Hotel in Hollywood
#17 Romantic Hotel in Hollywood
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Questions & Answers

Here's what travellers have asked, with answers from The Diplomat Beach Resort, Curio Collection by Hilton staff and other travellers.
86 questions
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Questions? Get answers from The Diplomat Beach Resort, Curio Collection by Hilton staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a high floor, ocean view - you will not be disappointed.”
 of 5 bubbles LadyRoseTravels, 7 Dec 2016 | Read review
“ask for a balcony, city or ocean is nice”
  • Bathroom
  • foyer entrance to room
  • cute pink frige
  • City View with balcony
  • Bed
 of 5 bubbles gtjrpj, 3 Dec 2016 | Read review
“Great pools”
 of 5 bubbles 140cflores, 30 Nov 2016 | Read review
“Get an Ocean View in the renovated tower”
 of 5 bubbles 496jennj, 29 Nov 2016 | Read review
“Corner rooms on higher floors are quite nice and quieter.”
 of 5 bubbles Tor3000, 27 Nov 2016 | Read review
5 of 5
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