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Hampton Inn & Suites Ft. Lauderdale Airport/South Cruise Port

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780 Reviews from our TripAdvisor Community

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There are newer reviews for Hampton Inn & Suites Ft. Lauderdale Airport/South Cruise Port
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Showing 737: English reviews
bonita springs, United States
Reviewed 29 February 2016

We usually stay at a Hampton. Have never had problem. until now. Room reeked of smoke and the dining area and tables were dirty. They have a receptionist sit at desk overnight she could have cleaned tables and straightened. Don't expect her to wash floors, but should have been done.

Review collected in partnership with Hampton
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Helpful?
Thank Virginia S
Seth B, Guest Relations Manager at Hampton Inn & Suites Ft. Lauderdale Airport/South Cruise Port, responded to this review

Dear loyal Hampton in traveler, I must first apologize for the smoke smell as we are 100% smoke-free property. Unfortunately some people do break the rules and we try to adhere to making up for it as quickly as possible. We certainly hope you join us back in the future in CS on our game having a great environment around...

Brandon, United States
Reviewed 26 February 2016

This Hampton was old and it should. The room was small and there was a closet with a curtain over it but you really couldn't hang clothes in it. The beds were very uncomfortable and I would not have stayed here for 2 nights. The staff were very professional and knowledgeable and treated me with great respect.

Review collected in partnership with Hampton
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Helpful?
Thank Terry R
Seth B, Guest Relations Manager at Hampton Inn & Suites Ft. Lauderdale Airport/South Cruise Port, responded to this review

Dear Terry R, I am so very sorry that you did not have a great stay! We just had a beautiful renovation and I am sorry you did not enjoy it. I am always proud of my staff and thank you for mentioning them. Hope to see you soon on a much better note! The best to you! Seth M....

Pecatonica, Illinois
Reviewed 23 February 2016

We used this hotel pre-cruise. It was wonderful. Excellent service and comfortable beds. Will use again if in the area. The breakfast was excellent with avariety of things to chose from. Short taxi ride to cruise port.

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Helpful?
Thank JD4955
Seth B, Guest Relations Manager at Hampton Inn & Suites Ft. Lauderdale Airport/South Cruise Port, responded to this review

Dear JD4955, Thank you for sharing your kind thoughts with this wonderful TripAdvisor community. We also believe that we strive and deliver great service and wonderful accommodations. Please come back and be our guest anytime!! Seth M. Berkeley

Florida
Reviewed 23 February 2016 via mobile

We had an event at the convention center and stayed in a suite with separate bedroom with two beds and a pull out in the front room. The room itself is a bit run down, the shower was defective, but the room was clean and the beds were in fact quite comfortable. The pull out was nice for an extra...

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Helpful?
Thank FLFamFive
Seth B, Guest Relations Manager at Hampton Inn & Suites Ft. Lauderdale Airport/South Cruise Port, responded to this review

Dear FLFamFive, I am sorry that you had a less than perfect stay, we will review this with our wonderful team and come up with an outstanding game plan. Please come back and see us on our game and the greatness that we stand for! Thank you and safe travels! Seth M. Berkeley

St Albert AB Canada
Reviewed 22 February 2016

We arrived at 7:45 pm at the airport and called the hotel for a pick up with the shuttle and was told it would be 1/2 hour. Within 15 minutes the shuttle arrived and we were on our way to the hotel. The driver was very polite and looked after our bags at both ends. The accommodations were very clean...

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Helpful?
1Thank cruisinguy_10
Seth B, Guest Relations Manager at Hampton Inn & Suites Ft. Lauderdale Airport/South Cruise Port, responded to this review

Dear Cruisenguy_10 Thank you for taking the time to share your kind thoughts on our property. We strive for outstanding customer service and for sure you have noticed. Please come back and visit us again soon. Thank you and safe travels! Seth M. Berkeley

New Jersey, United States
Reviewed 21 February 2016

We had an excellent experience with this hotel. The shuttle van was at the pick up point waiting for us to go to the hotel. We arrive in about 5 minutes from the airport. Check in was quick. The room and bathroom were very clean. The bed and bedding were very comfortable and clean. The included breakfast was very good....

Review collected in partnership with Hampton
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Helpful?
Thank Norine K
Seth B, Guest Relations Manager at Hampton Inn & Suites Ft. Lauderdale Airport/South Cruise Port, responded to this review

Dear Hampton Inn Valued Traveler, Thank you so much for staying with us prior to a cruise that truly hope was fantastic. We appreciate kind words about our staff and hope to see you back very soon. Thank you and we certainly hope to see you soon!!!

Fairway, United States
Reviewed 14 February 2016

Run down, overpriced, poor service and a terrible breakfast area family experience. Forget this hotel. If I were a Hilton executive I would not want the Hilton name on this property. The only positives are a location close to the airport [FLL] and restaurants that you can walk to for dinner.

Review collected in partnership with Hampton
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Helpful?
1Thank Darryl L W
Seth B, Guest Relations Manager at Hampton Inn & Suites Ft. Lauderdale Airport/South Cruise Port, responded to this review

Dear Darryl L W, I must apologize for the occurrences that you endured. We will use these notes as training tools and move forwards and upwards to achieve greatness. Thank you again and see you soon! Seth M. Berkeley

Reviewed 12 February 2016

From pickup at airport the transportation was right on time, very good service. The staff at hotel was excellent answered any question needed expecially when we inquired about restuarants. We had been at the Rustic Inn many times but the Rustic Inn also transported us from and to the hotel which was a plus. Also day of return from from...

Review collected in partnership with Hampton
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Helpful?
Thank 904miriamh
Seth B, Guest Relations Manager at Hampton Inn & Suites Ft. Lauderdale Airport/South Cruise Port, responded to this review

Dear 904miriamh, We are so very proud of our staff and the service they provide! I am elated that we assisted you in many ways and they proved to be helpful. That is the true meaning of hospitality! The best to you and as always, safe travels!! Seth M. Berkeley

Utica, United States
Reviewed 10 February 2016

The General Manager happened to be in the lobby at the time and warmly welcomed me and thanked me for being a HHonors member. He then offered me a complimentary bottle of water which is a small gesture that went a long way after several hours of flying and waiting in airports followed by a long drive and 40 degree...

Review collected in partnership with Hampton
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Helpful?
Thank Matthew P
Seth B, Guest Relations Manager at Hampton Inn & Suites Ft. Lauderdale Airport/South Cruise Port, responded to this review

Dear Mathew P, Thank you for taking the time to share all of your memorable moments with the public. We strive to make every guest feel welcomed, warm and at home! And for sure you noticed. We hope to see you again very soon!! The best to you always, Seth M. Berkeley

dania, United States
Reviewed 9 February 2016

always stay at Hampton if possible, staff always friendly and helpful. breakfast is always nice. the amenities are always good. being a Hilton honors member is always a plus when getting an upgrade when possibly.

Review collected in partnership with Hampton
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Helpful?
Thank Anthony P
Seth B, Guest Relations Manager at Hampton Inn & Suites Ft. Lauderdale Airport/South Cruise Port, responded to this review

Dear Anthony P, Thank you for taking the time to share your kind thoughts on our property. We strive for outstanding customer service and for sure you have noticed. Please come back and visit us again soon. Thank you and safe travels! Seth M. Berkeley

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Breakfast included
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Hampton Inn & Suites Ft. Lauderdale Airport/South Cruise Port

Address: 2500 Stirling Road, Hollywood, FL 33020
Region: United States > Florida > Broward County > Hollywood
Price Range: ₹ 12,697 - ₹ 23,346 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites Ft. Lauderdale Airport/South Cruise Port 2.5*
Number of rooms: 104
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Also Known As:
Hampton Inn And Suites Ft. Lauderdale-Airport
Hampton Inn & Suites Ft. Lauderdale-Airport Hotel Hollywood
Hampton Inn Ft Lauderdale Airport
Hampton Inn Hollywood
Hollywood Hampton Inn
Hotel Style:
#11 Business Hotel in Hollywood
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn & Suites Ft. Lauderdale Airport/South Cruise Port staff and other travellers.
23 questions
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los altos
Michigan
24 days ago
2 months ago

See all questions (23)

Questions? Get answers from Hampton Inn & Suites Ft. Lauderdale Airport/South Cruise Port staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“anything but a double room! LOL”
 of 5 bubbles rosieandrollie, 12 Jan 2017 | Read review
“ground floor was quiet but needs remodel.”
 of 5 bubbles ljf49, 2 Jan 2017 | Read review
“Ground floor near the center of the property were quieter”
 of 5 bubbles kflyfish, 19 Nov 2016 | Read review
“My room faced the pool- it was fairly quiet”
 of 5 bubbles lynnevcook, 12 Aug 2016 | Read review
“King bed suites are vey comfortable.”
 of 5 bubbles juliog695, 26 Jul 2016 | Read review
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