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Holiday Inn Miami West - Hialeah Gardens

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Holiday Inn Miami West - Hialeah Gardens
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30 Reviews from our TripAdvisor Community

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Showing 24: English reviews
Bogor, Indonesia
Level Contributor
10 reviews
4 hotel reviews
Reviewed 5 days ago NEW via mobile

location of the hotel is quite far from miami international airport. Nice hotel, cozy, and then the service is fast. But one thing that made me upset, shuttle bus from the airport to the hotel is very long time. I landed around 5 pm, and there are shuttle buses around 6 pm, but it was already full and I have... More 

Helpful?
Thank rosmiatianita
Glen V, General Manager at Holiday Inn Miami West - Hialeah Gardens, responded to this review

Dear Rosmiatianita, Thank you for your feedback and we are thrilled that you found the hotel comfortable and the service fast, which I will pass along to the staff. We apologize for any confusion with the shuttle as the hotel currently doesn't offer that service from the airport to the hotel which is nine miles from MIA. Thank you again... More 

Myrtle Beach
Level Contributor
94 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 1 week ago

I called about the time I was supposed to check in, and oddly, the clerk told me that check In was at 4 PM. He insisted more than once, and said it was on the website. I insisted it was 3 PM, and that is what it said online as well. I had even given my name to check on... More 

Helpful?
Thank TravelchicMB
Glen V, General Manager at Holiday Inn Miami West - Hialeah Gardens, responded to this review

Dear Travelchic, Thank you for taking the time to share your experience with us as it is guests like yourself who provide invaluable feedback so that we can continue to improve for our future guests. We apologize for the confusion on the check in time and you were correct it is 3:00pm, and thank you for the great comments about... More 

1 review
Reviewed 1 week ago via mobile

Luz, has been wonderful to me. Very attentive and sweet as can be. I will continue to visit due to her service. The entire staff has been great and very helpful. Clean and with a decent gym and handy gift shop.

Helpful?
Thank Sweete1
Glen V, General Manager at Holiday Inn Miami West - Hialeah Gardens, responded to this review

Dear Sweete 1, We appreciate the comments about the staff and especially Luz, as she is an amazing employee who we are grateful to have on our staff, and it will be my pleasure to share these with her. We hope to see you the next time your travel plans bring you to the Miami area, and thanks for writing. More 

A TripAdvisor Member
Reviewed 2 weeks ago via mobile

This hotel really surprised me because the bedrooms was extremely clean and i love that .The beds are really confortables. Beside that the costumer service was excellent i totally recommend this place 😊

Helpful?
Thank A TripAdvisor Member
Glen V, General Manager at Holiday Inn Miami West - Hialeah Gardens, responded to this review

Thank you for the comments about the cleanliness of the guest rooms, the service you received from the staff, and the recommendation. It will be my pleasure to share the comments with all the housekeeping department as they work very hard to ensure the rooms are clean for all of our guests. We hope to see you again when you... More 

The Hague, The Netherlands
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 weeks ago

A great place to visit the surroundings. Having at your disposal is a must though however the parking is free, so no extra costs. The service is warm and welcoming. The breakfast crew go above and beyond.

Helpful?
Thank Kitty D
New Rochelle, New York
1 review
Reviewed 2 weeks ago via mobile

I came to this hotel a while ago when it was the Howard Johnson and now since its the Holliday Inn it's amazing. Great place, everything is near by walking and driving distance. The staff is wonderful from front desk Kristina, Yasmin and Andrea to the kitchen staff host Miguel(great person), Rosana, Niury, rigo, luz all wonderful people. I like... More 

Helpful?
Thank donosito
Clearwater, Florida
1 review
Reviewed 2 weeks ago via mobile

We will absolutely stay again. Hospitality was exceptional in the dining room especially. Miguel, Rosanna Niury and Rigo treated us like family. A great way to start the day after a long day and night working. Breakfast was very good and even hot! Thank you again!

Helpful?
Thank ajbax04
A TripAdvisor Member
Reviewed 2 weeks ago via mobile

This is my second stay with the hotel. I wanted to come back because the hotel staff and facilities are exceptional. My second stay (8 days) has been just as great. I especially want to point Miguel, in the hotel restaurant. Miguel is so professional and welcoming - he always remembers me when I come in for the breakfast buffet.... More 

Helpful?
Thank A TripAdvisor Member
Level Contributor
3 reviews
3 hotel reviews
Reviewed 3 weeks ago via mobile

Great location, pet friendly and awesome staff, specially Jesus at the restaurant. He helps to feel special and well attended. Thanks so much for all the help and making our stay with our little dog special!

Helpful?
Thank Emma R
Glen V, General Manager at Holiday Inn Miami West - Hialeah Gardens, responded to this review

Dear Emma, Thank you for taking the time to write us and the hotel is pet friendly for animals under 25 lbs. It will be my pleasure to share this with Jesus who is a wonderful employee that delivers first class service each and everyday. We hope you will choose to stay with us in the future when you return... More 

2 reviews
Reviewed 3 weeks ago via mobile

I have visited this hotel for over 30 years. This is the first I can truly say that I see a change. It is nice. Friendly staff willing to go the extra mile. Thanks to Jasmel! Near Westland Mall so very convenient. 👍 up 4 u guys.

Helpful?
Thank mtkafesh
Glen V, General Manager at Holiday Inn Miami West - Hialeah Gardens, responded to this review

Dear Mtkafesh, Thank you for your continued patronage, and indeed what a change with over 7 million dollars spent on renovations that we just finished recently. We are close to many other shopping venues as well as the Dolphin, Sawgrass Mills and Adventura Malls which are only a short drive from the hotel. We hope to see you the next... More 

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Penthouse (89)
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Complimentary onsite parking and WiFi, outdoor pool and onsite dining are just a few of the many reasons people choose our hotel when planning a Miami vacation. ... more   less 

Additional Information about Holiday Inn Miami West - Hialeah Gardens

Address: 7707 NW 103rd St, Hialeah Gardens, FL 33016-2415 (Formerly Howard Johnson Plaza Hotel - Miami Airport)
Region: United States > Florida > Hialeah Gardens
Price Range: ₹ 7,500 - ₹ 14,387 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Miami West - Hialeah Gardens 3*
Number of rooms: 263
Reservation Options:
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Also Known As:
Howard Johnson Plaza Hotel Miami Airport
Miami Howard Johnson
Hialeah Gardens Howard Johnson
Howard Johnson Miami Airport
Howard Johnson Hialeah Gardens
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Miami West - Hialeah Gardens staff and other travellers.
21 questions
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Questions? Get answers from Holiday Inn Miami West - Hialeah Gardens staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There is a continuous hum from the freeway no matter which room.”
 of 5 bubbles TousPourUn, 6 Nov 2016 | Read review
“The entrance off of 103rd is hard to see because its behind a sign.”
 of 5 bubbles 930mikeo, 22 Oct 2016 | Read review
“10th floor rooms have small balconies. Rooms on the north side are more quiet (other side of 103rd street)”
 of 5 bubbles theSteps, 18 Oct 2016 | Read review
“try to stay away from the exit area in each floor and ice machines on certain floor”
 of 5 bubbles Wei1208, 9 Oct 2016 | Read review
“Flawless hotel staff (seriously)”
 of 5 bubbles MisterSmart, 7 Oct 2016 | Read review
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