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Holiday Inn Express Miami-Hialeah (Miami Lakes)

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Traveller (104)
Room & Suite (53)
Dining (16)
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Overview
  • Excellent29%
  • Very good38%
  • Average19%
  • Poor9%
  • Terrible5%
Travellers talk about
“front desk”(45 reviews)
“westland mall”(3 reviews)
“free breakfast”(14 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2 Star Hotel
All hotel details
Additional information
Offers from Holiday Inn Express Miami-Hialeah (Miami Lakes)
Special Offer: Book Direct and Save
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Offers from Holiday Inn Express Miami-Hialeah (Miami Lakes)
Special Offer: Book Direct and Save
Hotel deals
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Reviews (430)
There are newer reviews for Holiday Inn Express Miami-Hialeah (Miami Lakes)
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262 results
Traveller rating
88
70
51
31
22
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88
70
51
31
22
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All reviewsfront deskwestland mallfree breakfastthe security guardhighly recommend this hotelwi ficomfortable stayclean hotelhouse keepingbathroom doorwould definitely stay here againcoffee makeryogurtmiamilauderdalelaundrycruise
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111 - 115 of 262 reviews
Reviewed 24 January 2015

We often use Holiday Inn Express and this is the poorest one we have stayed at. Our welcome from the front desk was good but from thereafter it went downhill. Firstly one of the two lifts was not working properly and the notice on the...More

3  Thank Suzanne N
Response from IHGCare, Guest Relations Manager at Holiday Inn Express Miami-Hialeah (Miami Lakes)Responded 9 February 2015

Dear Suzanne N, We welcome feedback especially from our valued guests like you. I'm glad to hear you found our front desk staff agent to be personable and cheerful. On the other hand, I’m very disappointed to hear about your experience at breakfast and if...More

Reviewed 20 January 2015 via mobile

This hotel is conveniently located with great security and clean rooms. Awesome pool and great rooms with fast wifi and great breakfast.even the guests were polite and helpful. Next time I come to town I will stay here.

Thank Adam B
Reviewed 20 January 2015 via mobile

Stayed here 2 straight weeks on business so I can give a pretty well rounded review. Let's start with the good. The floor and ceilings are poured concrete so you here very little noise coming from other rooms. I also thought the service was pretty...More

Thank Marc R
Response from RosalynLLGM, General Manager at Holiday Inn Express Miami-Hialeah (Miami Lakes)Responded 21 January 2015

Dear Marc R, Thank you for taking the time to write about your recent stay at our hotel. We truly value your comments. We regret that there were issues with the elevator during your stay. We are in the process of renovating our elevators which...More

Reviewed 17 January 2015

First time in FL. I cannot comprehend the level of mold the room has. I have very allergic to mold so I felt it like a hammer on my sinus when I opened the door and breathed in the air here. I opened up the...More

1  Thank kazarko
Response from RosalynLLGM, General Manager at Holiday Inn Express Miami-Hialeah (Miami Lakes)Responded 21 January 2015

Please accept our sincere apologies for the inconvenience you experienced during your recent stay at our hotel. This should have never occurred and must have been very unpleasant for you. I will share your comments with our maintenance and housekeeping supervisors. I am truly sorry...More

Reviewed 13 January 2015

My husband and I were pretty disappointed with our stay at this hotel. We frequently stay with Holiday Inn Express in other cities and states and are generally very satisfied. We stayed on the first floor, we were "upgraded" to a handicap accessible room (unnecessary...More

1  Thank LizHPS
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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Free Parking
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Breakfast Available
Dry Cleaning
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Outdoor pool
Details
Price range
US$ 106 - US$ 202 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 106 - US$ 202 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (104)
Room & Suite (53)
Dining (16)
Pool & Beach (6)
Questions & Answers
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Mari6
4 January 2018|
AnswerShow all 2 answers
Response from YourReviewMatters | Property representative |
Half way there, top two floors are completed, 3rd floor almost done too!! As far as restaurants, there is fast food within a short walk but nothing as far as a proper sit-down restaurant ... but with Uber/Lyft, you're only a... More
0
Votes
jennifer r
30 November 2017|
AnswerShow all 2 answers
Response from YourReviewMatters | Property representative |
Nothing in our immediate area Jennifer but a short ride in an Uber or Lyft towards Miami and you'll find all the entertainment you need!! See you at the end of the month!!
1
Vote
jennifer r
30 November 2017|
Answer
Response from Sandor S | Reviewed this property |
Hi Jennifer! The best option to contact the hotel directly. They are really helpful. All the best: sandor
1
Vote
Google Translation
Room Tips
"Refurbished rooms are nice, but traffic noises are loud all over the hotel"
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"Don't stay here!"
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"Avoid Carla at the front desk."
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"rooms - not facing to HW 826"
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