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Holiday Inn Express Miami-Hialeah (Miami Lakes)

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Holiday Inn Express Miami-Hialeah (Miami Lakes)
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397 Reviews from our TripAdvisor Community

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Showing 234: English reviews
Start your review of Holiday Inn Express Miami-Hialeah (Miami Lakes)
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Lakeland, Florida
Reviewed 3 days ago NEWvia mobile

Hotel is under renovations. Lots of noise in the daytime. Older rooms are awful, worn out beds, furniture, etc. Staff seems preasured and stressed. Normal free carb heavy and powdered egg breakfast. Convienent location. Truck parking.

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Helpful?
Thank dcsteve56
YourReviewMatters, Guest Relations Manager at Holiday Inn Express Miami-Hialeah (Miami Lakes), responded to this review

Dear dcsteve56, Thank you for your recent stay with us and for taking the time to share your opinion and observations. Having just recently purchased the property in the last year, we immediately identified the need for a renovation so we're transforming the entire property into the award winning "Formula Blue" style from IHG, which will instantly give us a...

Province of Santa Fe, Argentina
Reviewed 2 weeks ago

Hi, I’m Andres Bosco, I have a reservation at the hotel (check in 3/27/2017). I’m planning to buy some stuff on Amazon and I would like to know if I could send the package to the Hotel. Please let me know if there would be any problem o cost. Thanks in advance. Regards

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Helpful?
Thank Andres B
YourReviewMatters, Guest Relations Manager at Holiday Inn Express Miami-Hialeah (Miami Lakes), responded to this review

Dear Andres - please contact the hotel directly and we'll be happy to explain all the options about receiving packages at the hotel just prior to your arrival! We're sure you'll have a wonderful stay. All the best!!

Big Pine Key, Florida
Reviewed 3 weeks ago

Business trip to Miami for a night. Everything was clean and bathroom was nice. Ample towels and good shower. Beds are very comfortable. Check in and check out was quick. Breakfast and coffee were good and plentiful. Bonus. Keurig coffee in the rooms. Nice.

Review collected in partnership with this hotel
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Helpful?
Thank Boneafide
YourReviewMatters, Guest Relations Manager at Holiday Inn Express Miami-Hialeah (Miami Lakes), responded to this review

Dear Bonefide, We're thrilled for your 5-star review and very kind words!! Not every day a hotel gets a "PERFECT" so we really do appreciate you taking the time to share your feedback with the TripAdvisor world as our team works very hard and this is our "goal" for each and every customer. All the best in 2017 and we...

Reviewed 3 weeks ago via mobile

Stayed here previously, great customer service and they've begun to refurbish all their bedrooms so really looking forward to the future changes! Relaxing pool, evening security in the parking lot so my truck was safe and nice free breakfast when others in the area all charge so this has become my first choice in the area when down on business!

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Helpful?
Thank Rev M
YourReviewMatters, Guest Relations Manager at Holiday Inn Express Miami-Hialeah (Miami Lakes), responded to this review

Dear Rev M, We're thrilled for your 5-star review, very kind words and repeat business!! We are absolutely as excited as you for our complete hotel refurb to be completed as we'll be showcasing the famous IHG "Formula Blue" rooms throughout the entire hotel in Q2, 2017!! Can't wait to share them with you and all our loyal customers!! All...

Boston, Massachusetts
Reviewed 3 weeks ago

Great convenient location for our arrival at Ft Lauderdale, S route to Miami. Clean and comfortable. Friendly staff at front desk. Easy check in and check out. Would definitely stay here again. Highly recommend.

Review collected in partnership with this hotel
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Helpful?
Thank Roy K
YourReviewMatters, Guest Relations Manager at Holiday Inn Express Miami-Hialeah (Miami Lakes), responded to this review

Dear Roy K, Absolutely thrilled to read your 5-star review and can't wait to share this with our entire team later in the week!! Thank you for choosing us and we look forward to welcoming you back in the near future on your next trip to sunny South Florida!! All the best in 2017!!

Toronto, Canada
Reviewed 4 weeks ago

Way overpriced for what you get. Even if you are under renovations, things like customer service should not be an issue. Staff could be more friendly and little better with how clients are spoken to and treated especially in difficult situations, The room was terrible, bed was so soft woke up with a back ache everyday. Pool are was very...

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Helpful?
1Thank Silvina108
YourReviewMatters, Guest Relations Manager at Holiday Inn Express Miami-Hialeah (Miami Lakes), responded to this review

Hi Silvina108, Thanks for your recent review and disappointed to see we failed to meet your expectations from your previous stays. Yes, we have begun a complete renovation of our entire property that should be completed in early Q2, 2017!! As we've just recently purchased the property in the last year, we immediately identified the need for this renovation so...

Elida, Ohio
Reviewed 18 February 2017

Overall the conditions are average. The hotel is a little dated but they are renovating the hotel now so it will be much better in the future. The room are in decent condition, and have a refrigerator/freezer combo that is larger than any other hotel I stayed in. Also a microwave is provided along with a safe. The pool area...

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Helpful?
Thank Jon W
YourReviewMatters, Guest Relations Manager at Holiday Inn Express Miami-Hialeah (Miami Lakes), responded to this review

Dear Jon W, Thank you for your recent stay with us and for taking the time to share your opinion and observations. We couldn't agree with you more as we are soon to be the best hotel in the the entire area!! Having just recently purchased the property in the last year, we immediately identified the need for a renovation...

Reviewed 16 February 2017 via mobile

Used to be decent bare bones hotel. Now under renovation and is miserable. Don't stay here until Reno is completed. Security was questionable. The room was strong with mildew odor. Hallways were dirty and pool was green.

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Helpful?
Thank Andre B
YourReviewMatters, Guest Relations Manager at Holiday Inn Express Miami-Hialeah (Miami Lakes), responded to this review

Hi Andre B, Thanks for your recent review and disappointed to see we failed to meet your expectations from your previous stays. Yes, we have begun a complete renovation of our entire property that should be completed in early Q2, 2017!! As we've just recently purchased the property in the last year, we immediately identified the need for a renovation...

Sierra Vista, Arizona
Reviewed 28 January 2017

Clean, comfortable, economic, and great breakfasts. Will go there whenever I go to Miami. The acommodations were good, it was close to several places we were interested in. Free, and good WI FI. Thee is nothing I didn't like, except this part of the review that it me keeping me to submit it because , I guess they wanted longer.

Review collected in partnership with this hotel
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Helpful?
Thank jimgraham2
YourReviewMatters, Guest Relations Manager at Holiday Inn Express Miami-Hialeah (Miami Lakes), responded to this review

Dear jimgraham2, Thank you for your 4-star review and your kind words, we're thrilled you enjoyed your stay with us!! Apologies for our follow-up emails as both IHG and our hotel directly do write to our guests following their stay so it can be a bit of overkill BUT our feedback from our guests is so important and helps us...

Reviewed 20 January 2017 via mobile

The hotel is nice and quiet. Is close and accesible to everything around the area. There is even a mall like a mile away. They remodeling the hotel so hopefully the rooms will be better because right now they need an upgrade on the furniture which is outdated and beat up but they are spacious and comfortable. Nice pool and...

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Helpful?
Thank Yito79
YourReviewMatters, Guest Relations Manager at Holiday Inn Express Miami-Hialeah (Miami Lakes), responded to this review

Dear Yito79, Thank you for your recent stay with us and for taking the time to share your opinion and observations. We couldn't agree with you more as we are in an ideal location with nice pool, gym and complimentary breakfast!! Having just recently purchased the property in the last year, we immediately identified the need for a renovation so...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Multilingual Staff
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located just minutes from Miami International Airport and Opa-Locka Airport, the Holiday Inn Express Hotel & Suites is your best choice in Hialeah-Miami Lakes-Medley. Our hotel features 146 guestrooms which include 68 suites and 4 Jacuzzi suites.The Holiday Inn Express Hotel & Suites is your ideal destination. Imagine having all the space and tools you need for buisness, high-speed Internet, a specialized work area in your room, and plenty of electrical outlets. Our business center is there for copying, faxing, and features two computer workstations. If you're here for pleasure, you are just minutes away from outstanding shopping which include several malls, dining, entertainment and all the adventures that Miami is famous for.We provide all our guests with amenities that help ensure that your stay is comfortable and productive. Key amenities such as complimentary Stay Smart (hot) breakfast, free wireless high-speed Internet access throughout entire hotel, 24-hour fitness center, outdoor pool, and ample parking are just some of the comforts our hotel provides to help make your stay with us exceptional. ... more   less 

Additional Information about Holiday Inn Express Miami-Hialeah (Miami Lakes)

Address: 6650 W 20th Ave, Hialeah, FL 33016-2611
Region: United States > Florida > Hialeah
Price Range: ₹ 7,987 - ₹ 16,302 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Miami-Hialeah (Miami Lakes) 2.5*
Number of rooms: 144
Reservation Options:
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Also Known As:
Holiday Inn Express Miami-Hialeah (Miami Lakes) Hotel Hialeah
Holiday Inn Express Hialeah
Holiday Inn Hialeah
Hialeah Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Miami-Hialeah (Miami Lakes) staff and other travellers.
8 questions
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Questions? Get answers from Holiday Inn Express Miami-Hialeah (Miami Lakes) staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top floor at the end of corridor to keep traffic outside to a minimum + away from the motorway”
 of 5 bubbles johnnyk896, 20 Nov 2016 | Read review
“The rooms facing the highway is my preferred choice”
 of 5 bubbles 001akimc, 17 Nov 2016 | Read review
“Go to another hotel”
 of 5 bubbles BROWNING812, 29 Oct 2016 | Read review
“WIFI is terrible”
 of 5 bubbles Traveler121429, 21 Sep 2016 | Read review
“Ask for non-smokers room”
 of 5 bubbles rajeshk761, 6 Sep 2016 | Read review
5 of 5