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Visiting for granddaughter's graduation, room was clean but smelled of mold or mildew. Service was great but breakfast was nothing special. Maybe management should try putting a damp rid in the room (218). Followed the advice of another reviewers recommendations about location of room due...More
Thank Patti B
Response from qualityinngainesvill, Hotel Manager at Quality Inn UniversityResponded 16 August 2018
Thank you for choosing the Quality Inn University Gainesville and the feedback.
We have noticed your feedback and regret the inconvenience due to the mold smell.
Your reviews are important to us. We shall check, investigate and take effective actions.
Customer satisfaction is...More
We stayed this past weekend enroute from a family funeral. The room was clean, equipped with nicely made queen beds, and it looked like updates had been made since our last stop over a few years ago. The floors are not carpeted - - Yay!...More
Response from qualityinngainesvill, Hotel Manager at Quality Inn UniversityResponded 11 August 2018
Greetings from the Quality Inn University Gainesville.
We are really delighted to see your feedback.
For any hotel, cleanliness and dedicated and honest hospitality wins the guests hearts.
Our hotel staff has just done the right thing but promptly and your appreciation has...More
we stayed 3rd of august in the disabled room. You can see that this room is not frequently used so very little effort made to have it well maintained. The walls and ceiling looks hoorible. The best of the room is the floor.
Response from qualityinngainesvill, Hotel Manager at Quality Inn UniversityResponded 9 August 2018
Dear Esteemed Guest,
Thanks for your comments about your stay at the Quality Inn University, Gainesville.
I’m sorry that several issues combined to make your stay less than desirable.
We take real pride in offering the best possible guest experience, and I understand that we...More
This room appeared to be clean when my family and I arrived 9/18/2017 room 109 at the Quality Inn University in Gainesville Florida 32608. This room had bed bugs in the bed by the door. My husband and I were bit up really bad by...More
2 Thank Bryana B
Response from qualityinngainesvill, Hotel Manager. at Quality Inn UniversityResponded 26 July 2018
Dear Valued Guest,
Greetings from the .Quality Inn University.
We are very much concerned with your feedback.
Our apologies for the bad experience.
Our endeavor is to offer a nice stay to all our guests but failed this time.
Actions shall be taken to improve...More
This hotel did great for us while traveling through Florida for one night.
Seemed clean and was all we needed for the night. The continental breakfast was fine to get a good start on our day. Our room was on the 2nd floor.
Thank Linda M
Response from qualityinngainesvill, Hotel Manager at Quality Inn UniversityResponded 6 July 2018
Thanks for the stay at the Quality Inn, University and the feedback.
You can expect a further improved stay next time.
Visit us again soon.