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All reviewscracker barrel next doorroom was cleangas stationspent two nightsfree breakfastconvenient locationyogurtthe breakfast areaother hotelsflat screen tvvery nice stayfirst floorthe staff was friendly and helpfulfootball weekendshands hospitallobbyinterstate
The staff here are nice but boy oh boy does this place need work. Haven't been to a hotel in years where the TV only worked sporadically. Sound would go off for several minutes at a time; channels would suddenly black out.
Internet was even...More
Thank Jane S
Response from TammieVaughn, Director of Sales at Holiday Inn Express Gainesville/I-75 SWResponded 17 March 2018
Thank you for your comments about your most recent stay with us. I'm sorry to see that you had so many issues with your room. I can assure you that if you were to call down to the front desk to alert them of the...More
Stayed here for a few days while moving my son out of Gainesville. Very busy while we were there but not a big deal. There was some work going on in front of the hotel to put a road through so parking was a little...More
Thank Melissa P
Response from TammieVaughn, Director of Sales at Holiday Inn Express Gainesville/I-75 SWResponded 14 November 2017
Thank you for choosing to stay at the Holiday Inn Express in Gainesville Florida! We appreciate your compliments about our hotel and we are happy to hear that you enjoyed your stay! We hope to see you again once we have finished the remodel and...More
They are spending a lot of money to renovate the hotel. It may look very nice, but our room was dysfunctional. No reading chair. No reading light. The room lighting was pathetic. If you sat in the desk chair, you couldn't see the TV. The...More
Response from TammieVaughn, Director of Sales at Holiday Inn Express Gainesville/I-75 SWResponded 8 March 2018
Thank you for your comments about the hotel's renovation. We apologize about the inconvenience, some of our room types do not come with reading chairs and floor lamps. All of our newly renovated rooms are set up exactly like our older rooms, just with updated...More
I'm a platinum level member in the IHG Group rewards program so I've stayed at LOTS of HI properties and this the worst property I've stayed at in years. First the air conditioning works very poorly. The room goes from too hot to very cold...More
Response from TammieVaughn, Director of Sales at Holiday Inn Express Gainesville/I-75 SWResponded 2 March 2018
I want to apologize about the issues that you experienced during your stay. As a Platinum Elite member you are one of our most valued guests. Unfortunately we were having difficulties with our internet which cause it to slow down, we have corrected this since...More
To start off I am an IHG Spire Elite, so I spend a lot of nights in many IHG properties across the country.
This facility is an embarrassment to the brand and failed to deliver to a satisfactory level on the majority of aspects one...More
Thank Robert L
Response from TammieVaughn, Director of Sales at Holiday Inn Express Gainesville/I-75 SWResponded 1 March 2018
Thank you for staying with us as a Spire Elite Member, We appreciate your lotyalty to our brand and apologize about the issues that you experienced. This is not up to our standards and we will be sure to take a look into this. Unfortunately...More