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Hilton Garden Inn Fort Myers

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Hilton Garden Inn Fort Myers
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316 Reviews from our TripAdvisor Community

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Showing 304: English reviews
Reviewed 4 days ago NEW

The hotel was clean and the amenities top notch. Always love my stays with the Hilton Brand Hotels. They always make you feel welcome and go above and beyond to make sure you have everything you need. The wifi worked great even in the complimentary setting. Thank you!

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank 207pamf
TreyRich, General Manager at Hilton Garden Inn Fort Myers, responded to this review

On behalf of the entire team here at the Hilton Garden Inn Fort Myers, thank you for taking the time to share your feedback. I will make sure that the team is made aware of your praises as we look forward to having you back soon. Thank you again and please do not hesitate in contacting me or any member...

Tampa, United States
Reviewed 4 days ago NEW

I had a wonderful experience with this hotel. It was easy to find, they were friendly and accommodating, and the facilities were exceptional. I was pleased with room service - the food was wonderful, and delivered promptly. I would be happy to recommend this hotel to anyone.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank cherylv536
TreyRich, General Manager at Hilton Garden Inn Fort Myers, responded to this review

On behalf of the entire team here at the Hilton Garden Inn Fort Myers, thank you for taking the time to share your feedback. I will make sure that the team is made aware of your praises as we look forward to having you back soon. Thank you again and please do not hesitate in contacting me or any member...

Reviewed 5 days ago NEWvia mobile

I stayed here for one night and it was EXTREMELY disappointing! The room had a terrible stench! It smelled like the sewage... especially in the bathroom!! I called the front desk to get a room change but my request could not be granted as the hotel was "fully booked". Then before 8 am they decided to do some kind of...

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Helpful?
Thank beccabecsj
TreyRich, General Manager at Hilton Garden Inn Fort Myers, responded to this review

I wanted to reach out to you to thank you for sharing your experience and possible get some additional feedback from you. I apologize for the odder in the room that and will certainly look into it to find a resolution but need a specific room number as this has not been an issue that we have encountered lately. In...

Lexington, Kentucky
Reviewed 6 days ago NEW

Hotel was overbooked and they transferred us to a hotel with cigarette burns in the carpet and rust stains in the shower and sink. Overall the other hotel was neglected. The manager never returned phone calls and 3 stops to the desk were all when he was in a meeting or conference call.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank brydonc2017
TreyRich, General Manager at Hilton Garden Inn Fort Myers, responded to this review

I wanted to personally reach out to you and speak into more detail about the experience you had with us during your most recent stay. There has been many attempts to contact you even during your stay but for some reason or another we have not been able to discuss these concerns. In order for us to honor a reservation...

Marco Island Florida, United States
Reviewed 1 week ago

Not offered an upgrade or compensated by the person that check me in. furthermore did not recognize me as a loyal Hilton Honors Member by this person. Also was not treated respect and dignity by the morning waitress

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank A5643OLmaryp
TreyRich, General Manager at Hilton Garden Inn Fort Myers, responded to this review

I wanted to take a moment to thank you for sharing your experience from your most recent stay with us. I apologize if we did not meet your expectations in regards to the service that we delivered. Our team is committed to making each one of our guest's stay with us special and it is obvious that we failed to...

Lawrenceville, United States
Reviewed 1 week ago

Carpets and hallways not well maintained. Oddly enough the stairwell carpets and cleanliness was better than the main hallways! So I took the stairs, better for me anyways. Guest room was very clean and well maintained. Hoping the place gets a renovation because was convenient.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Paul W
TreyRich, General Manager at Hilton Garden Inn Fort Myers, responded to this review

I wanted to personally thank you for taking the time to respond to a Hilton survey. Your feedback is very important as we are always looking for ways to improve our product and service. We will make sure that our corridor carpets and hallways are taken care of and look forward to showing you the improvements during your next visit....

Litchfield Park, Arizona
Reviewed 1 week ago

While we did not eat any food from their small restaurant, we did enjoy the Keurig in our room. We were there for the weekend while visiting family and basically only slept there. Our room (118) was clean and comfortable. Parking is well lighted and the lobby is appointed nicely. Check-in was smooth and quick.

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Helpful?
Thank S F
TreyRich, General Manager at Hilton Garden Inn Fort Myers, responded to this review

Oh behalf of the entire team here at the Hilton Garden Inn Fort Myers, thank you for sharing your feedback. Your insight is greatly appreciated and we hope to have the opportunity to accommodate you again in the near future. Please do not hesitate in contacting me or any member of our team the next time that you are in...

Stanford, California
Reviewed 1 week ago

Room was clean. some found the bed hard but for me it was very comfortable. Didn't have the chance to have dinner there but the reakfast was pretty good. Staff was friendly and polite. Will definitely stay again if visiting the area.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank pjc32567
TreyRich, General Manager at Hilton Garden Inn Fort Myers, responded to this review

Oh behalf of the entire team here at the Hilton Garden Inn Fort Myers, thank you for sharing your feedback. Your insight is greatly appreciated and we hope to have the opportunity to accommodate you again in the near future. Please do not hesitate in contacting me or any member of our team the next time that you are in...

Tampa, Florida
Reviewed 2 weeks ago

I stayed in this hotel before and really loved it. It is now just an "average" hotel with very uncomfortable beds and a unknowledgeable staff. I think that with some work, it could be good again. The one person that was excellent was the desk clerk on check-in. She was amazing.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Kilrkay
TreyRich, General Manager at Hilton Garden Inn Fort Myers, responded to this review

Thank you for taking the time to share your feedback in regards to your most recent stay with us. I can assure you that I will work with the team on being more knowledgeable about the area and product. We are the process of replacing our beds so I am hoping that we meet your comfort level and satisfaction during...

Bonita Springs, Florida
Reviewed 2 weeks ago

Don't expect much and you will be happy. It is in a good location, and convenient to the Barbara B. Mann theater and many restaurants. Our room had two very used rolls of toilet paper and we had to find one from one of the housekeeping carts. Our duvet was stained - I thought they should be washed after every...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Barbara V
TreyRich, General Manager at Hilton Garden Inn Fort Myers, responded to this review

I wanted to personally reach out to you and thank you for sharing your most recent stay with us. We often use guest feedback to find areas in which we could improve our product or service and it sounds as though that we may have an opportunity to do so in this case. I apologize if we did not reach...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
The Hilton Garden Inn Fort Myers, Florida hotel is conveniently located in the southwest business suburbs, just a few miles from Southwest Florida International Airport and downtown Fort Myers. Enjoy easy access to numerous businesses, corporations and popular attractions including, Sanibel and Captiva Islands, only 15 minutes from our Fort Myers hotel. Relax in a spacious guest room and enjoy the latest technology and conveniences. Sleep deep in the sumptuous bed and stay productive with complimentary high-speed internet access. Treat yourself to a delicious American meal at the Garden Grille restaurant, open daily for breakfast, lunch and dinner. For a more casual affair, grab a tasty treat from the hotels great value, 24-hour Pavilion Pantry(R) or order a meal from room service and enjoy the convenience of dining within your guestroom. Stay active during your stay and work out in the fitness center or simply relax in the tropical surrounds of the outdoor pool. The Hilton Garden Inn Fort Myers hotel also offers over 3,500 sq. Ft. Of flexible meeting space, perfect for meetings, conferences and special events of up to 120 guests. ... more   less 

Additional Information about Hilton Garden Inn Fort Myers

Address: 12600 University Dr, Fort Myers, FL 33907-5670
Region: United States > Florida > Southwest Gulf Coast > Fort Myers
Price Range: ₹ 8,321 - ₹ 18,825 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Fort Myers 3*
Number of rooms: 126
Reservation Options:
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Also Known As:
Hilton Garden Inn Fort Myers Hotel Fort Myers
Hilton Fort Myers
Hotel Style:
#17 Business Hotel in Fort Myers
#17 Family Hotel in Fort Myers
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Fort Myers staff and other travellers.
2 questions
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Massachusetts, US
Zephyrhills, Florida
9 months ago

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Questions? Get answers from Hilton Garden Inn Fort Myers staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go to the Hilton Homewood Suites instead!”
 of 5 bubbles LisaDolan, 18 Oct 2016 | Read review
“Since I only used the hotel to sleep and breakfast. My room facing West was fine. Not noisy at all.”
 of 5 bubbles mvgazda, 19 Jul 2016 | Read review
“Older looking furniture in rooms the highest floor is the 5th-stay there for less noise”
 of 5 bubbles 702kellik, 15 Jul 2016 | Read review
“Pick the 5th floor - quiet!”
 of 5 bubbles MaxandDiane, 25 Jun 2016 | Read review
“All rooms ok”
 of 5 bubbles 102DavidK102, 27 May 2016 | Read review
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