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Hilton Garden Inn Fort Myers

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Hilton Garden Inn Fort Myers
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321 Reviews from our TripAdvisor Community

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Showing 308: English reviews
Orlando, Florida
Reviewed 1 week ago via mobile

Very nice hotel and experience from the checking to the breakfast. Kudos to Marshalls customer service at breakfast!!! Jim in Engineering is a peach too. Taught me how to correctly use my key that I could have sworn it was the lock and not the operator 😉

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Helpful?
Thank Tararhett1
TreyRich, General Manager at Hilton Garden Inn Fort Myers, responded to this review

On behalf of the entire staff here at the Hilton Garden Inn, thank you for taking to share your experience with us. I will certainly make both Jim and Marshal aware of your comments and recognize them during our upcoming employee luncheon. Thank you again. We hope to see back soon.

Chandler, United States
HOTEL’S FAVOURITE REVIEW
Reviewed 2 January 2017 via mobile

We stayed 3 night every person at the front desk was very pleasant and helpful. Rooms are always great at the Hilton property's. The best part of this visit was how nice and polite Gayle was at the front desk she help us out with some emails and went above and beyond. There also was an gentleman name Will who...

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Helpful?
Thank Leslie V
About Hotel's Favourite Review
TreyRich, General Manager at Hilton Garden Inn Fort Myers, responded to this review

On behalf of everyone here at the Hilton Garden Inn Fort Myers, thank you for taking the time to share your feedback and experience with us. I will certainly make the team aware of your praises and especially recognize the ones you noted. Thank you again. We look forward to seeing you again soon.

tampa, United States
Reviewed 2 weeks ago

This stay with the Hilton Garden was fair. Room was clean, but it had a stale smoke smell. Outside had trash in common areas and maintenance people did not seem to think it was their job to clean it up. Area cats took full advantage of this

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank lisasH5487MR
TreyRich, General Manager at Hilton Garden Inn Fort Myers, responded to this review

I personally wanted to thank you for taking the time to share your experience with us. I am sorry to hear that there are some areas that you experienced concerns with in regards to our common areas and team members. I assure you that these areas will be addressed as we are committed to supplying the best experience possible for...

Hendersonville, North Carolina
Reviewed 2 weeks ago via mobile

If you want a great big bed in a wonderful room, tell any front desk position you are the bus driver. The rooms are nice. The view is unusually consistent. Normally there is daylight when possible. No guarantee. Room 221 was very nice. Great towels, soaps and coffee. Beautiful curtains and carpet. The TV is updated. The view is that...

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Helpful?
Thank gopaulz
TreyRich, General Manager at Hilton Garden Inn Fort Myers, responded to this review

On behalf of the entire team here at the Hilton Garden Inn, thank you for taking the time to share your experience. Our team is always pleased to hear directly from one of our valued guest the satisfaction from their stay with us. Thank you again and please do not hesitate in reaching out to me or any member of...

Tampa
Reviewed 3 weeks ago

The staff was outstanding but the room and bathroom are under Hilton standards. I was disappointed with the quality of the room and bathroom. Also the bed was too hard. I think the hotel needs to upgrade their rooms. It all seemed outdated.

Review collected in partnership with Hilton Garden Inn
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Helpful?
1Thank Yolanda M
TreyRich, General Manager at Hilton Garden Inn Fort Myers, responded to this review

I wanted to personally reach out to you and thank you for sharing your experience with us. I am thrilled to hear the wonderful comments about our team and will certainly share them but it is disappointing that you did not find complete satisfaction during your stay. You had mentioned that the quality of the room you occupied was not...

Reviewed 4 weeks ago

The hotel was clean and the amenities top notch. Always love my stays with the Hilton Brand Hotels. They always make you feel welcome and go above and beyond to make sure you have everything you need. The wifi worked great even in the complimentary setting. Thank you!

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank 207pamf
TreyRich, General Manager at Hilton Garden Inn Fort Myers, responded to this review

On behalf of the entire team here at the Hilton Garden Inn Fort Myers, thank you for taking the time to share your feedback. I will make sure that the team is made aware of your praises as we look forward to having you back soon. Thank you again and please do not hesitate in contacting me or any member...

Tampa, United States
Reviewed 4 weeks ago

I had a wonderful experience with this hotel. It was easy to find, they were friendly and accommodating, and the facilities were exceptional. I was pleased with room service - the food was wonderful, and delivered promptly. I would be happy to recommend this hotel to anyone.

Review collected in partnership with Hilton Garden Inn
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Helpful?
1Thank cherylv536
TreyRich, General Manager at Hilton Garden Inn Fort Myers, responded to this review

On behalf of the entire team here at the Hilton Garden Inn Fort Myers, thank you for taking the time to share your feedback. I will make sure that the team is made aware of your praises as we look forward to having you back soon. Thank you again and please do not hesitate in contacting me or any member...

Reviewed 4 weeks ago via mobile

I stayed here for one night and it was EXTREMELY disappointing! The room had a terrible stench! It smelled like the sewage... especially in the bathroom!! I called the front desk to get a room change but my request could not be granted as the hotel was "fully booked". Then before 8 am they decided to do some kind of...

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Helpful?
1Thank beccabecsj
TreyRich, General Manager at Hilton Garden Inn Fort Myers, responded to this review

I wanted to reach out to you to thank you for sharing your experience and possible get some additional feedback from you. I apologize for the odder in the room that and will certainly look into it to find a resolution but need a specific room number as this has not been an issue that we have encountered lately. In...

Lexington, Kentucky
Reviewed 5 weeks ago

Hotel was overbooked and they transferred us to a hotel with cigarette burns in the carpet and rust stains in the shower and sink. Overall the other hotel was neglected. The manager never returned phone calls and 3 stops to the desk were all when he was in a meeting or conference call.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank brydonc2017
TreyRich, General Manager at Hilton Garden Inn Fort Myers, responded to this review

I wanted to personally reach out to you and speak into more detail about the experience you had with us during your most recent stay. There has been many attempts to contact you even during your stay but for some reason or another we have not been able to discuss these concerns. In order for us to honor a reservation...

Marco Island Florida, United States
Reviewed 15 January 2017

Not offered an upgrade or compensated by the person that check me in. furthermore did not recognize me as a loyal Hilton Honors Member by this person. Also was not treated respect and dignity by the morning waitress

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank A5643OLmaryp
TreyRich, General Manager at Hilton Garden Inn Fort Myers, responded to this review

I wanted to take a moment to thank you for sharing your experience from your most recent stay with us. I apologize if we did not meet your expectations in regards to the service that we delivered. Our team is committed to making each one of our guest's stay with us special and it is obvious that we failed to...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The Hilton Garden Inn Fort Myers, Florida hotel is conveniently located in the southwest business suburbs, just a few miles from Southwest Florida International Airport and downtown Fort Myers. Enjoy easy access to numerous businesses, corporations and popular attractions including, Sanibel and Captiva Islands, only 15 minutes from our Fort Myers hotel. Relax in a spacious guest room and enjoy the latest technology and conveniences. Sleep deep in the sumptuous bed and stay productive with complimentary high-speed internet access. Treat yourself to a delicious American meal at the Garden Grille restaurant, open daily for breakfast, lunch and dinner. For a more casual affair, grab a tasty treat from the hotels great value, 24-hour Pavilion Pantry(R) or order a meal from room service and enjoy the convenience of dining within your guestroom. Stay active during your stay and work out in the fitness center or simply relax in the tropical surrounds of the outdoor pool. The Hilton Garden Inn Fort Myers hotel also offers over 3,500 sq. Ft. Of flexible meeting space, perfect for meetings, conferences and special events of up to 120 guests. ... more   less 

Additional Information about Hilton Garden Inn Fort Myers

Address: 12600 University Dr, Fort Myers, FL 33907-5670
Region: United States > Florida > Southwest Gulf Coast > Fort Myers
Price Range: ₹ 7,931 - ₹ 21,104 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Fort Myers 3*
Number of rooms: 126
Reservation Options:
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Also Known As:
Hilton Garden Inn Fort Myers Hotel Fort Myers
Hilton Fort Myers
Hotel Style:
#17 Business Hotel in Fort Myers
#17 Family Hotel in Fort Myers
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Fort Myers staff and other travellers.
2 questions
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Massachusetts, US
Zephyrhills, Florida
10 months ago

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Questions? Get answers from Hilton Garden Inn Fort Myers staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go to the Hilton Homewood Suites instead!”
 of 5 bubbles LisaDolan, 18 Oct 2016 | Read review
“Since I only used the hotel to sleep and breakfast. My room facing West was fine. Not noisy at all.”
 of 5 bubbles mvgazda, 19 Jul 2016 | Read review
“Older looking furniture in rooms the highest floor is the 5th-stay there for less noise”
 of 5 bubbles 702kellik, 15 Jul 2016 | Read review
“Pick the 5th floor - quiet!”
 of 5 bubbles MaxandDiane, 25 Jun 2016 | Read review
“All rooms ok”
 of 5 bubbles 102DavidK102, 27 May 2016 | Read review
5 of 5