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Universal Palms Hotel

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Universal Palms Hotel
Universal Palms Hotel
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1,305 Reviews from our TripAdvisor Community

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There are newer reviews for Universal Palms Hotel
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Showing 1,058: English reviews
East Fayetteville, North Carolina
Reviewed 13 October 2015

The hotel is wonderful and the staff is increadable. I will be back on our next visit. I loved the palm trees and all the waterfalls the pool is clean and so are the rooms. The staff is so helpful and friendly.

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Helpful?
1Thank Kistlers3
PPappasGM, General Manager at Universal Palms Hotel, responded to this review

Thank you for the kind words. We look forward to your return.

Honduras
Reviewed 10 October 2015

The Place IS Good and cheap is agradable people working i known MARITZA VERY ATTENT WITH PEOPLE NICE PLACE NICE PERSONS it could be better opcional if you have break fast but hotel is VERY clean i recomend tthe Pool VERY nice

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Helpful?
1Thank Emtransa G
PPappasGM, General Manager at Universal Palms Hotel, responded to this review

Thank you for taking the time to submit your kind comments.

Reviewed 5 October 2015 via mobile

Staff was very unprofessional. I cancelled my reservation and ended up paying a fee. The pictures on display are deceiving. This is really a motel! The environment did not feel safe. The parking lot was dirty. The inside reception area is very nice and clean but that is about it.

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Helpful?
2Thank Itoro I
PPappasGM, General Manager at Universal Palms Hotel, responded to this review

You say you cancelled your reservation. It's unclear as to weather you stayed at our hotel. Please help me to understand by contacting me. Peter, GM, 954-520-0990

Reviewed 30 September 2015 via mobile

This place SUCKS, the cleaning staff come into your room and go thru your belonging while your out and the hotel front desk act like they know nothing . I would recommend this hotel to a homeless person, not a hard working person like myself

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Helpful?
3Thank Lora L
PPappasGM, General Manager at Universal Palms Hotel, responded to this review

The comments you made are extremely troubling to me. Please contact me regarding your stay. Peter Pappas, GM, 954-520-0990

Nassau, New Providence Island
Reviewed 30 September 2015

I am a person who don't really like showering the tub was never cleaned by maid after my daily use had there been a brush I would of cleaned it my self the maids only pull the bed straight and move and garbage and that's about it. I was told to warm a late of food after getting late that...

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Helpful?
Thank sherrie d
PPappasGM, General Manager at Universal Palms Hotel, responded to this review

Thank you for choosing the Universal Palms Hotel for your stay in the Fort Lauderdale area, and we appreciate your feedback. We are disappointed that you did not have the pleasurable experience that most of our guests enjoy. It is always the goal of our team to delight our guests beyond their expectations and we pride ourselves on seeking opportunities...

Reviewed 29 September 2015

The hotel is very good, Maritxa, the front desk manager was very nice and helpful. I would definitely stay at this hotel again! The room was very clean and nothing was wrong with it. I liked how the hotel room was organized and the amenities in it.

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Helpful?
Thank Lucia R
PPappasGM, General Manager at Universal Palms Hotel, responded to this review

It was our pleasure to have been of service to you. Thank you for taking the time to submit your kind comments.

Reviewed 28 September 2015

I really wanted to like this hotel. The staff at the front desk were very friendly and helpful and the front lobby was beautiful. Unfortunately, I arrived on Monday (Sept. 21) so the hotel's restaurant was not open for business. From what I saw of it, it appeared to be on par with the front lobby area. Here is where...

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Helpful?
2Thank danothetravelingfool
PPappasGM, General Manager at Universal Palms Hotel, responded to this review

I am sorry that you did not have the pleasurable experience that most of our guests enjoy. I welcome you to contact me directly regarding your stay. Peter, GM, 954-520-0990

Beaver Dam, Wisconsin
Reviewed 28 September 2015

When we first arrived in Fort Lauderdale we were book to stay in a different hotel.That didn't last a night. I came with a one way ticket as I was in need of mental, physical rest and relaxation. With that in mind and not knowing anything about the area and already one bad experience, we looked at the reviews here...

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Helpful?
Thank snowbird1961
PPappasGM, General Manager at Universal Palms Hotel, responded to this review

Thank you for your the many kind words on behalf of the entire staff. We welcome your return.

Reviewed 27 September 2015

Coming here after horrible experiences at another hotel, all the stress suddenly dropped. From the minute we walked in the door Angel has made us feel completely at home and does everything she can to help. If there's something that she cannot do Matrixa will definitely take care of you. She's has made me feel more welcome than I have...

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Helpful?
2Thank Jada H
PPappasGM, General Manager at Universal Palms Hotel, responded to this review

Thank you for taking the time to submit your very kind comments.

A TripAdvisor Member
1 review
1 helpful vote
Reviewed 27 September 2015 via mobile

Stayed in room 203 after a long drive from VA for a Dolphins Game. Left to go get dinner and a few drinks, came back to our room and it was smelling like weed and the neighbors blasting the tv. Went to go sleep in the car (which was cleaner by the way), and a prostitute/crack head accosted me outside...

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Helpful?
1Thank A TripAdvisor Member
PPappasGM, General Manager at Universal Palms Hotel, responded to this review

I welcome you to contact me to discuss your stay. Peter, GM, 954-520-0990

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Universal Palms Hotel is one block from Lockhart Stadium in the Cypress Creek business district, 11 miles from Fort Lauderdale-Hollywood International Airport, and 4 miles from the beach. Adjacent to Interstate 95, the hotel is four miles east of Florida's Turnpike and Lauderdale-by-the-Sea, nine miles from downtown Fort Lauderdale (Las Olas Boulevard), 10 miles from Port Everglades and Coconut Creek Casino, 13 miles from Sawgrass Mills, and 24 miles from Sawgrass Recreation Park (Everglades). Hotel amenities include the sundeck and pool, garden courtyard and exercise room. The hotel also offers free parking, Wi-Fi access in lobby and pool areas, and one of the largest pools in Ft. Lauderdale. ... more   less 

Additional Information about Universal Palms Hotel

Address: 4900 Powerline Road, Fort Lauderdale, FL 33309-3113
Region: United States > Florida > Broward County > Fort Lauderdale
Price Range: ₹ 4,705 - ₹ 12,165 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Universal Palms Hotel 3*
Number of rooms: 191
Reservation Options:
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Also Known As:
El Palacio Fort Lauderdale
Hotel El Palacio
Hotel Style:
#38 Business Hotel in Fort Lauderdale
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Questions & Answers

Here's what travellers have asked, with answers from Universal Palms Hotel staff and other travellers.
41 questions
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Questions? Get answers from Universal Palms Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“don't no is would help but try the pool area rooms , we were in the front street side and the train going by all the time was very loud,”
 of 5 bubbles barbarajS819CF, 16 Feb 2017 | Read review
“Get a room not facing I-95 and train tracks (which happen to pass very close to hotel)”
 of 5 bubbles alane917, 15 Feb 2017 | Read review
“5th floor is excelent”
 of 5 bubbles vidaliasantana, 14 Feb 2017 | Read review
“pool view is quieter”
 of 5 bubbles bernardb832, 13 Feb 2017 | Read review
“Rooms above the second floor are much quieter”
 of 5 bubbles brains1210, 11 Feb 2017 | Read review
5 of 5