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Holiday Inn Express & Suites Florida City-Gateway To Keys

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35200 S Dixie Hwy, Florida City, FL 33034-5604
Lowest prices for your stay
$144
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Free cancellation until 02/05/22
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Traveller (106)
Room & Suite (40)
Dining (15)

About

#7 of 15 hotels in Florida City
Location
Cleanliness
Service
Value
For fun in the sun and the convenience of local businesses and attractions within minutes of the hotel, we invite you for a fun loving experience at the 100% smoke free Holiday Inn Express Florida City-Gateway to the Keys. Spend less time in traffic and more time doing what you came to do. We are within a few miles from local attractions such as; Homestead-Miami Speedway, Everglades National Park, Turkey Point Power Plant and minutes away from great local restaurants featuring excellent seafood, steaks, authentic Italian and home made Mexican cuisines. Whether you re coming to Florida City for business or just to relax, your room at the Holiday Inn Express Florida City is your personal retreat. Great amenities such as free high speed Internet access, comfortable bedding, and a great new hot breakfast await your arrival. An inviting, fun and caring staff is willing to help make your stay comfortable and enjoyable. For a fun relaxing day, play the back 9 at the nearby golf course, visit the alligators in the Everglades, or enjoy some fishing in Biscayne National Park. After a long day take a refreshing dip in our outdoor pool or lounge around and take in the warm inviting sun. Whatever your plans may hold; when you re in South Florida Stay Smart at the Holiday Inn Express Florida City.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Business Centre with Internet Access
Meeting rooms
Newspaper
Parking
Wifi
Outdoor pool
Breakfast available
Breakfast buffet
Vending machine
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Laundry service
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Room features
Air conditioning
Housekeeping
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Family
Languages Spoken
English, Spanish

Location

Full view
45Car recommended
Grade: 45 out of 100
15Restaurantswithin 1 km
0Attractionswithin 1 km
508Reviews5Q+A66Room tips
Traveller rating
  • 128
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  • 46
  • 46
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Popular mentions
Mary P wrote a review 13 Jan
Canberra, Australia5 contributions
We used this hotel due to its convenient location near the Florida Keys and our faith in the IHG brand. Arriving late at night after flight delays we could not believe the poor state of the room we walked into. The whole building smells of smoke and mould. The carpets are filthy and need replacing. The rooms are filthy - walking on the carpet with socks on for 5 minutes made them brown. Multiple light globes in the room were not working and the iron had a missing cover which meant the water tank emptied all over your clothes. The complex looks badly run down and in desperate need of a renovation. We could not depart quickly enough. It is surprising to me that IHG allows a hotel of this standard to be advertised under their brand.
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Date of stay: January 2022
Location
Service
Sleep Quality
Room Tip: Go to another hotel.
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Getmarshall wrote a review Oct 2021
New Albany, Ohio451 contributions182 helpful votes
As the other reviews mention this is a hotel to avoid. Very very dated by HIE standards. No breakfast buffet open as expected with HIE, grab and go only. Housekeeping is not daily and only by request of which they don’t state when checking in so you have no way to know this. The room was dirty and in need of a very deep cleaning (carpet, blinds). As a spire member I expect far more from the HIE brand, this hotel severely falls short of a one star experience. Not at all recommended.
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Date of stay: October 2021Trip type: Travelled solo
Room Tip: Avoid all together
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1 Helpful vote
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Response from IHG Service, Owner at Holiday Inn Express & Suites Florida City-Gateway To Keys
Responded 30 Oct 2021
Hi Getmarshall, Thank you for sharing your thoughts about your recent hotel experience. We do our best to provide top-notch service and accommodation. I'm sorry for the reduced housekeeping service and breakfast items. In response to the COVID-19 situation, we have put in place modified procedures and reduced services to promote the safety of our guests and employees. I have shared your comments with the hotel management for their review. I am confident they will take steps to improve the service and amenities we provide. As our valued IHG Rewards Spire Elite member, we would love the opportunity to provide a better and memorable hotel experience. Warm regards, Zel N. Case Manager IHGService
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vazzinpb wrote a review Sep 2021
Henderson, Nevada23 contributions12 helpful votes
First, the hotel is old and dated and needs a complete makeover. That is not, however, serious enough to warrant a low rating of the hotel. The test of an excellent hotel, however, is whether the staff MEETS your needs and EXCEEDS your expectations. I'll explain. I am an IHG Rewards Gold member and asked for a one-hour late checkout. Stephanie, who was dressed in sweats with no I.D. whatsoever and sitting on chairs in the lobby told me that she would only give me until 11:30. I protested and then she said "We only give late checkouts if they are available and since none are available, the latest I can give you is 11:30 a.m. If you stay in the room until 12:00 noon, I will charge you for an additional day!" She told me that she didn't want to "inconvenience" the housekeeping staff. Inconvenience the housekeeping staff?! What about the customers!? Stephanie got annoyed because I was irritated, but the best way to handle an irritated customer is to deescalate the situation, not escalate the situation by becoming vengeful. Stephanie doesn't realize or doesn't want to face reality that there is a Marriott across from the Holiday Inn Express and I will be staying there next time. Stephanie thinks that by being mean and vengeful she wins. But in fact, she "wins the battle but loses the war." Thankfully capitalism rewards companies that meets people's needs and punishes those that don't. I wrote a complaint e-mail to a Mr. Lima but got no response. What does that tell you?!
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Date of stay: September 2021
1 Helpful vote
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AvdV80 wrote a review Jul 2021
Amsterdam, The Netherlands624 contributions195 helpful votes
The Holiday Inn Express in Florida City has been on my itinerary many times. Years ago I was happy to see the renovation and posted several positive reviews. However times change and during this visit it was mediocre at best. COVID-19 does not make organising a hotel easier but at least the personnel can do an additional step to make the difference. Relatively uninterested and without care the reception is manned by different employees. Service is inconsistent and there seems to be a genuine disinterest in helping the guests. Rooms are basic and up to par with HIE standards. Because of COVID-19 no breakfast is served yet, which was quite interesting seen the state policy, so you have to grab a bag in the morning. This hotel serves the absolute basic needs of having a bed and a decent room but do not expect any additional frills. It does serve its purpose if you are in the area.
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Date of stay: July 2021
Location
Cleanliness
Service
Trip type: Travelled on business
2 Helpful votes
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Edith_C wrote a review Jul 2021
Duxbury, Massachusetts67 contributions90 helpful votes
I had our group stay here. Tried phoning before arrival with some questions about dietary issues with the breakfast (FYI they cannot accommodate), never heard back. My group arrived and had major issues checking in. One person was overcharged. I have been in contact with corporate and even they have told me the management won’t return their calls either. We are currently going to try and dispute the charges through our credit card.
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Date of stay: July 2021Trip type: Travelled with friends
3 Helpful votes
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Response from IHG Service, Owner at Holiday Inn Express & Suites Florida City-Gateway To Keys
Responded 12 Aug 2021
Dear Edith_C, We take these matters very seriously and I want to apologize for the issues you encountered during the check-in process. I have sent you a PM to further assist you. We are fully committed to delivering the best experience at competitive rates. I have also notified our management about it. I hope we can regain your trust in your future travels. We want to thank you for choosing our establishment for your accommodation and look forward to seeing you again! Alejandro G. Case Manager IHGService
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PRICE RANGE
$132 - $212 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn express hotel and suites florida city, holiday inn express florida city, holiday inn florida city, florida city holiday inn
LOCATION
United StatesFloridaFlorida City
NUMBER OF ROOMS
105
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Frequently Asked Questions about Holiday Inn Express & Suites Florida City-Gateway To Keys
What are some of the property amenities at Holiday Inn Express & Suites Florida City-Gateway To Keys?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Holiday Inn Express & Suites Florida City-Gateway To Keys?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Holiday Inn Express & Suites Florida City-Gateway To Keys?
Guests can enjoy free breakfast during their stay.
Is parking available at Holiday Inn Express & Suites Florida City-Gateway To Keys?
Yes, free parking is available to guests.
What are some restaurants close to Holiday Inn Express & Suites Florida City-Gateway To Keys?
Conveniently located restaurants include Rosita's Mexican Restaurant, Cracker Barrel, and Starbucks.
Are there opportunities to exercise at Holiday Inn Express & Suites Florida City-Gateway To Keys?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Holiday Inn Express & Suites Florida City-Gateway To Keys offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Which languages are spoken by the staff at Holiday Inn Express & Suites Florida City-Gateway To Keys?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Holiday Inn Express & Suites Florida City-Gateway To Keys?
Many travellers enjoy visiting Coral Castle (7.4 km).
Is Holiday Inn Express & Suites Florida City-Gateway To Keys accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.