Visited Jebel Shams with kids and stayed here for a night as its the only resort at the top of the mountain. Balcony walk is about 10mins drive. Its an absolute average place to stay but courteous and helpful staff makes up for the lack of it! Rooms are extremely ordinary and basic but the view is to die for. Cleanliness and hygiene is maintained throughout the resort which is a big plus. Food is basic with limited options, but most of it is freshly cooked which is great and however at such remote location we shouldn’t expect much. Overall recommend to stay here.
Best place if you want to hike. Very close to the start of W6 (balcony walk) hike and many more. Beautiful views. Tasty breakfast and dinner. One have to remember that it’s almost 2000m above sea level so nights during winter are really cold! You can have a bone fire in front of your tent/bungalow. Crew was helpful and polite all the time
This place used to be ok but I was there this weekend and was horribly disappointed. The hotel is not generous with its consumables any more - 1 bottle of water, 1 toilet roll and a few lazily thrown together teabags in a box is not what I expect for 70 OMR per night in a twin room. Wood for a campfire was free with the sunset chalets last summer, but this time we had to pay an extra 5 OMR. There were no bedside lamps, no extra pillows or blankets and no phone in the room to call reception to request any. There was a horrible mystery noise going on and off all night in our room, which was compounded by some unpleasantly loud people sitting outside drinking. I eventually went outside at 2am to ask them to please keep the noise down but there was no-one around that I could ask about the mystery noise. When I mentioned this at check-out the next morning the manager actualy laughed at me. He then implied that our poor night's sleep was our own fault because we should have come across the hotel grounds in the middle of the night looking for someone to help us. Or maybe use my own mobile phone to call reception and just hope that someone might answer. I had the impression that our comfort and wellbeing was of zero importance to him so I made sure he understood that we didn't find the situation at all funny and wished him good day. I couldn't get out of the place fast enough. The food and restaurant service is still very nice, but our planned day of hiking in this beautiful area was totally spoiled by lack of sleep. If I'd been paying backpacker prices I would maybe accept this poor service as a sad inevitably, but frankly I feel like a total mug for paying so much while receiving so little in return. I will not be staying at the Jebel Shams Resort again and will warn my friends and family to avoid the place at all costs. There are plenty of other perfectly good alternatives on the mountain.…
Lovely staff, clean rooms, easy access to hiking. I stayed in one of the older twin units. Kinda funky and basic, but very clean and comfy bed. The location cant be beat. Its very popular with tour groups so expect that. I loved the ability to walk out and start hiking. Good breakfast with made to order eggs and large selection. Best place to stay up in the mountains.
Do stay here if you want to wake up to stunning scenery and do the balcony walk on Jebel Shams. It is not 5 star so don’t go there expecting that. However we were very pleased with the dinner and breakfast buffet provided. The rooms need a bit of attention and could do with more effective heating given it does get cold for a significant part of the year