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Hawks Cay Resort

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4,517 Reviews from our TripAdvisor Community

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There are newer reviews for Hawks Cay Resort
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Showing 4,279: English reviews
Warwick, United Kingdom
Reviewed 3 June 2014

Booked a day before via an room booking site (King room, with ocean view), on arrival our room was upgraded to a pool access room, with direct access to the tranquility pool and a balcony which off to the side gave a view of the ocean/lagoon. Staff at reception are excellent, very attentive, excellent customer service skills and very willing...

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18Thank Kyla64
Hawks_Cay-FL, General Manager at Hawks Cay Resort, responded to this review

Thank you for taking the time to share your comments regarding Hawks Cay Resort. We’re so glad to hear you enjoyed the facility, and we appreciate your concern for the dolphin population that lives here. The dolphin habitat at Dolphin Connection is sixteen feet deep and contains over two million gallons of ocean water. Surrounded by mangroves and providing homes...

St. Petersburg, Florida
Reviewed 1 June 2014

My family of five stayed at Hawks Cay Resort with our extended family (14 of us in total). We rented two rooms and one villa. My family and I stayed in a room and we LOVED it! The room was large enough for all of us and we were not tripping all over each other. Each night one of our...

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1Thank Schmoopsie-poo A
Hawks_Cay-FL, General Manager at Hawks Cay Resort, responded to this review

Wow, it seems like you made the most of your stay here at the Hawks Cay Resort. We are always happy to learn when a guest’s enjoys their stay with us; as it was a pleasure to accommodate you and your family. Although we are delighted that you were able to make the most of your trip, we never like...

Hana, Hawaii
Reviewed 1 June 2014

Nice we got hawks cove on the Internet with a discount web site we wanted to do something different we knew of duck key and it would cost we paid 350. And got a huge and beuityful 2 bed room apt it was great on the water we only stayed one night but it was peaceful and relaxing we will...

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Helpful?
Thank Jeff V
Hawks_Cay-FL, General Manager at Hawks Cay Resort, responded to this review

Thank you for choosing the Hawks Cay Resort. It’s always our goal to create an inviting atmosphere for all of our guests and we are delighted that you enjoyed your stay with us. Please visit us again soon as it would be a pleasure to welcome you back.

Monroe, Louisiana
Reviewed 1 June 2014

This resort is pure class. The rooms are modern (my wife and I stayed in the hotel-like main building, although there are many options), the bathrooms are like something out of New York, and the poolside area is absolutely awesome. There is the main pool and also a lagoon-type swimming area. There is also an adjoining area where at least...

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4Thank jrsmith8
Hawks_Cay-FL, General Manager at Hawks Cay Resort, responded to this review

We couldn't be happier to hear that you enjoyed your stay at the Hawks Cay Resort. Providing guests with great service and terrific accommodations are top priorities for us as we wish to create a memorable experience for everyone. The next time you are visiting the Keys, we hope that you will allow us the honor of welcoming you back.

Weston, Florida
Reviewed 31 May 2014

Just returned from a two night stay. Loved the location and resort layout. The staff are not trained to deliver superior guest service especially at that price level. The rooms are average. The main lobby furnishings are worn and stained. Overall the grounds do not have that fresh, clean and manicured feel. The lagoon area is wonderful yet not kept...

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8Thank MSadekWeston
Hawks_Cay-FL, General Manager at Hawks Cay Resort, responded to this review

Thank you for sharing your impressions of our resort. We welcome all guests’ feedback and are always grateful when a guest lets us know about their experience with us. Your comments about our valet staff and resort will be forward to our management team so that we can make improvements and create a better experience for all of our future...

Mississippi
Reviewed 31 May 2014

We had a wonderful 6 night stay at Hawk's Cay. Loved the grounds and the pools. The Lagoon pool was very nice. Our room was very large and nice with daily coffee. We had a huge balcony with a pool and ocean view. There are many amenities on this property. The staff were all very nice and helpful. The only...

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3Thank dizzneegirl
Hawks_Cay-FL, General Manager at Hawks Cay Resort, responded to this review

Thank you for sharing your experiences with us about your stay at the Hawks Cay Resort. We are delighted that not only was our staff attentive to your needs but that you had the chance to enjoy so many of our amenities during your visit. We look forward to welcoming you back the next time you are visiting the Florida...

Key West, Florida
Reviewed 31 May 2014

Hawks Cay, you can tell it used to be a nice resort. The resort has a nice lay out and some nice amenities. Our room was nice and clean and in good shape, but the resort is tired and needs to be updated. We felt the resort is marketing it self as a upscale place (and still charging that way)...

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Thank KWDeanT
Hawks_Cay-FL, General Manager at Hawks Cay Resort, responded to this review

Nothing disappoints us more than to hear that overall customer satisfaction was lacking during your stay. Your specific examples will allow us to work with our team to ensure our highest level of customer service is met. Thank you for sharing your review. Hopefully we can regain your trust and welcome you back in the future.

No. California
Reviewed 31 May 2014

We stayed in Sunset Village section and enjoyed a magnificent sunset from both decks each evening. The convenience of the full kitchen was much appreciated. Our villa was comfortable but could use a little updating. The grounds are beautiful and serene with a free shuttle service. This resort is very family friendly with many options for the youngins. We enjoyed...

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Thank 2onvacaton
Hawks_Cay-FL, General Manager at Hawks Cay Resort, responded to this review

Thank you for your fabulous review and photos of your stay at the Hawks Cay Resort. It’s always wonderful to learn when a guest enjoys their time with us and we greatly appreciate your kind comments about our staff and resort. It was our pleasure to accommodate you and we look forward to welcoming you back the next time you...

Tampa, Florida
Reviewed 30 May 2014

My boyfriend and I had arrangements flight & hotel to be on South Beach for Memorial weekend this year. Let me begin by saying HUGE mistake. Not our scene!!! We couldn't wait to get out of there. My Boyfriend got on his iPad and started to make other arrangements. He came across this beautiful hotel. The food was outstanding the...

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Thank maria K
Hawks_Cay-FL, General Manager at Hawks Cay Resort, responded to this review

It sounds like you and your boyfriend had a great time during your visit to the Hawks Cay Resort and it truly makes us happy to read a review like yours as this is the experience we strive to deliver to all of our guests. Thank you for sharing your experiences and photo with us. We look forward to sharing...

Oakville, Canada
Reviewed 29 May 2014

The Resort is beautiful great for families, we loved the pools and the surroundings and it is super clean.We were disappointed with our suite. The carpet was really stained and the fans were not working properly. The TV in the second bedroom had to be turned on and off manually by climbing onto a chair. We called maintance to have...

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Helpful?
3Thank WeRFour
Hawks_Cay-FL, General Manager at Hawks Cay Resort, responded to this review

It is disappointing to read a review such as yours as this is not the first impression we expect to deliver to our guests. We will share your comments with our team as we are always looking for ways to improve the experience of our future guests. In the next coming months, we will be undergoing updates to our resort...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Beachfront
  • Free Parking
About the property
  • Wheelchair Access
  • Beachfront
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting

Additional Information about Hawks Cay Resort

Address: 61 Hawks Cay Boulevard, @ Hawks Cay Resort, Duck Key, FL 33050
Region: United States > Florida > Florida Keys > Duck Key
Price Range: ₹ 16,428 - ₹ 42,308 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hawks Cay Resort 4*
Number of rooms: 400
Reservation Options:
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Also Known As:
Hawks Cay Hotel Duck Key
Hawks Cay Duck Key
Duck Key
Hawk Cay Resort
Hawks Key
Hawks Cay Resort Duck Key, Florida Keys
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Questions & Answers

Here's what travellers have asked, with answers from Hawks Cay Resort staff and other travellers.
109 questions
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Questions? Get answers from Hawks Cay Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The main hotel junior suite or the Marina Village are both great options!”
 of 5 bubbles coronagirl78, 28 Mar 2017 | Read review
“The Sanctuary is great for larger parties and has a great private dip pool!”
  • The view from the sunset cruise! A must do!!
  • Beautiful, heated dip pool in our own private backyard!
  • Great details!
 of 5 bubbles CCook17, 24 Mar 2017 | Read review
“Anywhere on this resort is heavenly!!!”
 of 5 bubbles alailachampion, 22 Mar 2017 | Read review
“Avoid this place drive 64 more miles and stay in Key West”
 of 5 bubbles bobf199, 21 Mar 2017 | Read review
“check in early and enjoy the beautiful settings and the pools”
 of 5 bubbles mag694, 21 Mar 2017 | Read review
5 of 5