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The Suites at Americano Beach

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279 Reviews from our TripAdvisor Community

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There are newer reviews for The Suites at Americano Beach
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Showing 275: English reviews
No Hampton
Reviewed 17 November 2016

I expected some areas of the resort to be off limits due to the renovation needed after Hurricane Matthew but I feel things are not being properly maintained over all. I felt the need to clean the appliances before using them. Although I did get some parts clean most of what I was seeing was the missing paint / finish...

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Helpful?
Thank miketracyp
donwj, General Manager at The Suites at Americano Beach, responded to this review

Thank you so much for your review and comments. While we continue to clean up and repair after the hurricane, there is no reason for what you experienced, and for that, I sincerely apologize. Moving forward, housekeeping and maintenance practices are being updated and upgraded at this very moment. I trust that your next visit, should we be chosen for...

Saint Cloud
Reviewed 14 November 2016

There were a lot of issues wrong with the place, but that probably had a lot to do with Hurricane Matthew. We had a two bedroom unit, the door between the two rooms had a broken lock. The water pressure was not great, and the temperature kept changing in the shower. The towels were standard motel towels, and they did...

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Helpful?
Thank G4906XDnancyk
donwj, General Manager at The Suites at Americano Beach, responded to this review

Thank you for recognizing our attributes and pointing where we missed the mark. I have shared your review with housekeeping, maintenance, front desk and food and beverage, and have discussed the positives and the negatives. We will be adding some of those challenges you faced to the training programs and we hope that at your next stay, you notice a...

Kissimmee
Reviewed 14 November 2016

I was excited to stay here since it was overflowing with amenities. Unfortunately, it seemed as though much was outdated and/or broken. There were no outdoor lights. So, the outside pool area/beach/hot tub was completely unusable after the sun went down around 5:30. The biggest concern was the beds. I don't think any of them had springs left in the...

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Helpful?
Thank robynl832
donwj, General Manager at The Suites at Americano Beach, responded to this review

I appreciate all of your comments, and assure you that all are being addressed. The dark pool and beach area is our first concern. The sea turtles protection requires us to turn off all lights that can be seen from the beach from April to October, but hurricane Matthew extended that period of darkness for us. All new lighting must...

Littleton
Reviewed 14 November 2016

Used points from vacation club. Beachfront property. Easy access. As far as room: Crummy beds!! Bad sleep was a real problem. Furnishings not as nice as previous vacation stays. No elevator to first floor rooms.

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Helpful?
Thank Dennis M/Mary C W
donwj, General Manager at The Suites at Americano Beach, responded to this review

Thank you for your review of the resort. I am happy to report that, partially as a result of your comments, we are addressing the need for furniture and bedding upgrades, and that a plan is 'in the works'. All comments and concerns are taken seriously, as the negative ones help us to see things missed by the 'everyday eye',...

Lawerence
Reviewed 6 November 2016

It was alright. The hotel was actively coping with the effects of the recent hurricane and effectively saw to the needs of all the guests in a friendly up beat way. There was an issue with a shower diverter which had reached the end of it's working life. It was replaced promptly and efficiently. Good stay.

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Helpful?
Thank Sean S
donwj, General Manager at The Suites at Americano Beach, responded to this review

Thank you for your kind comments regarding your stay with us, and for recognizing that the entire team was doing their best in the face of adversity. I was happy to hear that the interaction with the team members was friendly and upbeat, and I have shared this with the entire team. We hope you will stay with us again,...

Chevy Chase
Reviewed 24 October 2016

We stayed at this hotel on a Friday night after driving 14 hours. We got an excellent rate on a discount hotel service, and were looking for an overnight accommodation. It happened to be right on the beach, which we thought was a plus. When we arrived, the desk clerk did not have our reservation. He told us that he...

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4Thank R3411LZdans
donwj, General Manager at The Suites at Americano Beach, responded to this review

I don't know where to start with an apology, but let it begin with a sincere "I'm sorry" for the experience you had. While trying to keep abreast of the damage mitigation due to hurricane Matthew, it seems communications were not at our normal level. Shortage of team members also put a strain on our usual level of service. I...

Dunnellon
Reviewed 17 October 2016

We could not avail ourselves of all the amenities of the resort because our week was abbreviated by Hurricane Matthew. Our 2.5 days on site were very good. We had excellent front desk service; we did not eat any meals on site; we did not vail ourselves of the pool. The kitchen unit was well suopplied, stocked, and easy to...

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Helpful?
Thank marktJ9876OS
donwj, General Manager at The Suites at Americano Beach, responded to this review

I am happy to hear that you did get 2.5 days of enjoyment, but we all agree 7 days uninterrupted by Matthew would have been so much better! I have shared your comments on front desk team with them. It's always good to be acknowledged. Thank you again and we look forward to your next visit.

Fort Myers
Reviewed 11 October 2016

This resort is being revamped before the hurricane. At this time most of the areas were being upgraded and where closed but everything is available within walking distance.That didn't really work for us since my husband is in a wheelchair and I just had knee surgery.We are doing a staycation because of my knee. The staff was great. The rooms...

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Helpful?
Thank L6097GMmarief
donwj, General Manager at The Suites at Americano Beach, responded to this review

Thank you for the review, and I am happy that you weren't completely 'shut out' due to Hurricane Matthew, and did get to enjoy some of your time with us. You will be happy to know that we are almost ready to re-open, after being closed for the past 11 days due to storm damage. Although we fared pretty well...

North Carolina
Reviewed 2 October 2016

Our family stayed here last year and it was not a pleasant stay. The pros were good location and great outdoor pool area. The cons last year were too numerous to list, but having to leave my drivers license to secure a luggage cart was one of them. Well, we decided to give it one more try before striking it...

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Helpful?
3Thank Kathy W
donwj, General Manager at The Suites at Americano Beach, responded to this review

Thank you so much for noticing an improvement. ARC Resorts. the new management since January of this year, is dedicated to restoring the Americano to its former glory days, when it was a 'jewel on Daytona Beach'. More improvements are in the works, and even more on the drawing board. We are emphasizing on providing the level of customer service...

Homestead, Florida
Reviewed 1 October 2016

The only two good things about this place was the ocean view and it have a kitchen. Now here are the reasons why I didn't give 5 stars. 1. Air conditioning was set to 66 and didn't feel like it ( warmer ) 2. Bath tub drained slow so as you are taking a shower the tub is filling with...

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Helpful?
Thank Kevin F
donwj, General Manager at The Suites at Americano Beach, responded to this review

Thank you for the review and feedback. Challenges that you faced during your stay have been put on the room inspection lists, if they were not already there. The reason it seemed more like a timeshare than a hotel is that it is, in fact, a timeshare resort. As such, some of the hotel-type amenities are not provided, like clean...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Beachfront
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Bar/Lounge
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Laundry Service
  • Self-Serve Laundry
  • Children Activities (Kid / Family Friendly)
  • Concierge

Additional Information about The Suites at Americano Beach

Address: 1260 N Atlantic Ave, Daytona Beach, FL 32118-3692 (Formerly Americano Beach Resort)
Region: United States > Florida > Daytona Beach
Price Range: ₹ 6,348 - ₹ 14,380 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Suites at Americano Beach 3*
Number of rooms: 158
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Also Known As:
Americano Beach Hotel Daytona Beach
Americano Beach Daytona
Americano Beach Resort
Hotel Style:
#35 On the Beach Hotel in Daytona Beach
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Questions & Answers

Here's what travellers have asked, with answers from The Suites at Americano Beach staff and other travellers.
14 questions
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Questions? Get answers from The Suites at Americano Beach staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our room was on a hidden floor, The view we had was of the pool/hot tub and the bar with the ocean off to the left in the background”
matthewrE1911HQ, 22 Apr 2017 | Read review
“The AC was not even cold. We had a studio with a great view but no AC.”
delinmichellec, 18 Apr 2017 | Read review
“WiFi a bit slow but works good.”
ShawnM917, 14 Apr 2017 | Read review
“All rooms have amazing views.”
  • Sunset from my window
jayray0429, 10 Apr 2017 | Read review
“Bring your own bleach/lysol and your groceries, they have everything else pretty much covered. ”
56tamikab, 6 Apr 2017 | Read review
5 of 5