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All reviewsindoor poolfront desknice hotelcracker barrelhot tubwould stay here againrestaurants and gas stationsdecent breakfastlong driverooms are cleanfitness roomnext morninga great place to stayfree breakfasthotel chainbed was very comfortablewe've stayed
We stay here every year on our way to Destin. It’s always clean and the staff is always friendly. We will be back again next year! The breakfast buffet is great too for our big family! The pool is always clean and the staff is...More
the hotel was very convenient, clean and had every thing you need for your stay. Plus the staff was not only friendly but also knowledgeable for every thing from a good dinner to where to get good shopping buys
As a Platinum Elite member of over fifteen years I have NEVER had this problem with IHG properties. My information was used at this property, after finding an odd charge on my CC bill I contacted IHG where I was then forwarded to the hotel...More
Thank Joel G
Response from HOLIDAYINNEXPRE... C, General Manager at Holiday Inn Express Hotel & Suites CrestviewResponded 4 May 2018
Good Morning Mr. "G",
I'm sorry to hear your experience with me was not to your expectations. I referred you back to IHG customer care to resolve the fraud issue you mentioned because account security is a high priority of mine and IHG Corporate. I...More
We stopped in Easter weekend to check rates and availability, the front desk attendant Lauren quoted a rate for the next day and offered to call us when the room was ready. She took us to see a room before we booked as we had...More
Hotel was clean and in good condition. It was what I would expect from a Holiday Inn Express.
But, the staff was rude and incompetent.
Both the night desk worker and the manager we spoke with in the morning were rude. They do not believe...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites CrestviewResponded 3 April 2018
I appreciate you for staying at Holiday Inn Express Hotel & Suites Crestview and for giving us your thoughts about your recent visit.
It's quite frustrating to learn that we did not live up to your expectations because of the service of our...More