Stayed for several days and absolutely loved the hotel. The rooms were well appointed and the bed was amazing. I had one of the best night sleep. The pool was awesome as well as the gym.The location was great. Convenient to stores and fantastic restaurants. Planning my return trip now.
You cannot stay at a better hotel in the heart of Coral Gables. You'll be treated like royalty from the moment you enter the hotel. Valet parking is worth the price. The beds super comfortable, the rooms beautifully decorated and super clean
I stayed for a business meeting. Awesome experience. I would definitely stay again. Gorgeous property. The rooms were very spacious and clean. The staff were friendly and helpful. If you want a great experience then this is the place to stay.
Excellent experience. From the moment you are greeted by the valet, through the quick and pleasant check in. In which they offer you complimentary Cuban coffee, champagne or water. And the spacious and clean rooms. Highly recommend !
Go to hotel when staying in Coral Gables. Service is always great in all departments, room is always clean. Great location as the walk to the local restaurants. Excellent bartenders and servers at the Starbucks
The Hyatt in Miami. Welcome was perfunctory not particularly warm. The hotel overall had a dreary atmosphere. Shower not working when we arrived, 3 towels for a room occupied by 4 people. 2 complimentary bottles of water for 'club members' only'!!!! No complimentary water for regular guests!!!! In Florida in summer where it's hot and humid! TV not working though we didn't bother complaining as we were only there one night, However it appears you had to download an app to work the TV. Basic room though clean enough, bathroom functional. The bar had air conditioning on high so too cold to sit there, it was empty so maybe the cold temperatures explain this. Okay for a one night stay.
Everyone who works at this hotel is extremely kind, professional, and empathetic. The hotel itself does need to have repairs. We had an issue with our room on the six floor like many guests who stayed there. There was a roach infestation. There were cracks in the bathroom walls as well as a broken towel holder. The hotel managers were kind enough to switch us out of that room immediately and place us on a higher floor.
My daughter and her family live in Coral Gables so we stay at the Hyatt Regency frequently. The hotel is always clean, the room very comfortable and the staff very pleasant and helpful. We enjoy staying there and will definitely be back!
Premium experience in all aspects. The front desk staff were friendly and helpful. Received early check-in (coming off a cruise) and offered late checkout for our 2-day stay. Breakfast buffet was included in our stay and was great. Nice room, pool, and gym. Location is great for a walk around town with the family (very safe, lots of restaurants, playground about a mile away). We didn't plan on walking so much (S. Florida in July) but worth it.
Overall was a great staying, the only issue on my staying is that I’m very sensitive to smoking smell and I could sense a light smell in my room when I first arrived there, but everything else was great.
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