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Four Points by Sheraton Cocoa Beach

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Four Points by Sheraton Cocoa Beach
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1,094 Reviews from our TripAdvisor Community

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Showing 982: English reviews
Bedford
Reviewed yesterday NEW

I travel 50+ nights a year, and I can say that this was the best hotel experience that I have had in 4 - 5 years. Everything about the hotel, location, access, room, amenities, and more was perfect!!! Location : Right on the Main Strip in Cocoa Beach; Hotel : Extremely secure and modern; Access to Beach : 90 second...

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Helpful?
Thank Matt R
Fort Lauderdale, Florida
Reviewed 5 days ago NEWvia mobile

The style of this place as modern and whimsical and looks very cool. The rooms are clean-ish. Probably because their newly remodeled in the new hasn't worn off yet. The other reviewers complaints about dirty trash cans with no liners is still true. The maids empty the trash but they don't wipe them out or clean them. I found that...

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Helpful?
Thank BrianB-FL
Cheri K, Front Office Supervisor at Four Points by Sheraton Cocoa Beach, responded to this review

Greetings, Brian I was disappointed to hear about your experience in our hotel. With aspiration to always exceed guest expectations, we have unfortunately fallen short of this goal during your recent stay. Your valued feedback highlighted areas for improvement that I have since shared with the Housekeeping Team, who joined me in offering their apologies for their team’s shortcomings. Your...

Columbus, Ohio
Reviewed 5 days ago NEW

We checked in for an overnight stay. Theresa was so nice and friendly, and very informative of the area and what to do. There was a small issue with the water being shut off for a little while, but they were able to give us a later check out, and made up for their inconvenience. Totally worth it! the new...

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Helpful?
Thank baseballa90210
Cheri K, Front Office Supervisor at Four Points by Sheraton Cocoa Beach, responded to this review

Hello, Baseballa90210 Thank you for taking the time to review our hotel. We are pleased to hear that you enjoyed your stay, and that our staff delivered excellent customer service. It is something that our team takes great pride in. We appreciate your feedback and hope to see you again soon!

NY
Reviewed 1 week ago

Great location only 10 minutes from cruise terminal. Lots of restaurants in the area and walkable distance. Theresa in the front desk was very helpful and friendly. didn't care for the other thinner man with a brownish red goatee he was a bit rude. He was mentioning very firmly that since we booked through travel agent our starwoods member number...

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Helpful?
Thank meworldtraveller
Cheri K, Front Office Supervisor at Four Points by Sheraton Cocoa Beach, responded to this review

Thank you so much for taking the time to write this review! I will make sure Theresa is recognized for her outstanding service and I will follow up with the other team member in regards to his actions. Next time you decide to come to Cocoa Beach, please reach out to me directly and hopefully this time we will exceed...

Reviewed 1 week ago via mobile

I had admired this hotel in previous visits to the area and this year I decided to try it out. It is a little more than I like to spend but the room size and layout was great. I started carrying a black light flashlight and was unable to find anything. I really get turned off by smells and this...

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Helpful?
Thank Kris D
Cheri K, Front Office Supervisor at Four Points by Sheraton Cocoa Beach, responded to this review

Greetings, Kris Thank you so much for giving us a 5 star rating and for all of your praises. Your kind words mean more than you can imagine. You have so many hotels to choose from and to hear how wonderful your stay was makes all the hard work worthwhile. We will be sure to share your feedback with the...

Osage Beach, Missouri
Reviewed 2 weeks ago

Very new, fresh remodel of an already fun and nice property in the heart of Florida's surf coast. They have done a fantastic job on this property. It has it all. A great store, a fun bar - restaurant with very good food, and the staff was top shelf! The entire staff was so accommodating and genuinely eager to make...

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Helpful?
Thank SLORNE
Cheri K, Front Office Supervisor at Four Points by Sheraton Cocoa Beach, responded to this review

Hello, SLORNE Thank you for sharing your experience at the Four Points by Sheraton-Cocoa Beach. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional...

Reston, Virginia
Reviewed 3 weeks ago

It's an interesting property, attached to a surf shop and across from Ron Johns. The building is interesting, and it's undergoing a renovation. It's also about 10 feet from the road, and three blocks from being close to the ocean. The hot water didn't work at all, the sink didn't drain, and the room service didn't service the room. The...

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Helpful?
Thank mattreider
Cheri K, Front Office Supervisor at Four Points by Sheraton Cocoa Beach, responded to this review

Greetings, Mr. Reider Thank you for taking the time to review our property. We apologize that your recent stay did not meet your expectations. We would like to assure you that your concerns have been addressed immediately to make the necessary improvements. We hope to have a future opportunity to deliver a better experience.

Flowery Branch, Georgia
Reviewed 4 weeks ago via mobile

We just arrived after driving 9.5 hours, CHERI the supposed manager sold our room that we booked 3 months ago!!!!! I had a confirmation from two days ago, that confirmed our room!!!! Seriously she acted like she was doing us a favor by booking us a room at another hotel two miles down the road!!!! I talked with corporate they...

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Helpful?
1Thank tebow0715
Cheri K, Front Desk Supervisor at Four Points by Sheraton Cocoa Beach, responded to this review

Dear Tebow0715, We truly regret not having a room available to your when you arrived to the hotel. Due to unforeseen circumstances we could not accomidate the reservation for the night you had reserved. I can assure you that this is not a normal practice of our hotel. I have taken the liberty of reviewing your comments in our daily...

Reviewed 4 weeks ago via mobile

Suzan was amazing! Friendly as ever and very helpful. Good job bringing Suzan on board Sheraton! The room I booked was a king room and upon arriving the concierge notified me that there were no king rooms available which I found odd because there were only three cars in the entire parking garage. However, I was upgraded to a suite...

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Helpful?
Thank Jeremy C
Cheri K, Front Office Supervisor at Four Points by Sheraton Cocoa Beach, responded to this review

Jeremy, Thank you so much for taking the time to write this wonderful review! I will make sure Suzanne is recognized for her outstanding service. She is definitely an asset to our company. We apologize for the unsatisfactory condition of your guestroom you encountered during your visit. This is certainly not indicative of our commitment of offering the excellent accommodations...

McDonough, Georgia
Reviewed 18 October 2016

We have stayed here many times over the last several years and it has always been great. Always clean and friendly. Quiet rooms. Has a nice surf shop inside and right across from Ron Jon! Sort walk to the beach and local restaurants and bars! Will be staying here again for sure!

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Helpful?
Thank Erik W
Cheri K, Front Office Supervisor at Four Points by Sheraton Cocoa Beach, responded to this review

Thank you for taking the time to review our hotel. We are pleased to hear that you enjoyed your stay, and that our staff delivered excellent customer service. It is something that our team takes great pride in. We appreciate your feedback and hope to see you again soon!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Beachfront
  • Room Service
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Beachfront
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Enjoy casual dining in the Shark Pit Bar & Grill, under our 50 foot skylight atrium & 40 foot water wall. Watch sharks & tropical fish in our 5,600 gallon saltwater aquarium, or our 13 Plasma HDTVs. ... more   less 

Additional Information about Four Points by Sheraton Cocoa Beach

Address: 4001 North Atlantic Ave, Cocoa Beach, FL 32931
Region: United States > Florida > Brevard County > Cocoa Beach
Price Range: ₹ 7,215 - ₹ 13,477 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Four Points by Sheraton Cocoa Beach 3*
Number of rooms: 75
Reservation Options:
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Also Known As:
4 Points By Sheraton Cocoa Beach
Four Points By Sheraton Cocoa Beach Hotel Cocoa Beach
Sheraton Cocoa Beach
Four Points Cocoa Beach
Cocoa Beach Four Points
Cocoa Beach Sheraton
Four Points Sheraton Cocoa Beach
Hotel Style:
#4 Business Hotel in Cocoa Beach
#7 Family Hotel in Cocoa Beach
#8 Romantic Hotel in Cocoa Beach
#9 On the Beach Hotel in Cocoa Beach
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Questions & Answers

Here's what travellers have asked, with answers from Four Points by Sheraton Cocoa Beach staff and other travellers.
24 questions
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Questions? Get answers from Four Points by Sheraton Cocoa Beach staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Great View of the strip...No direct view of the ocean.”
 of 5 bubbles D2372LDmattr, 5 Dec 2016 | Read review
“Choose a room that overlooks the restaurant and store.”
 of 5 bubbles SLORNE, 21 Nov 2016 | Read review
“None at this dumpy hotel”
 of 5 bubbles S4514NVdaniell, 27 Sep 2016 | Read review
“Outside view (such as it is) even number room. Surf shop view odd number room..”
 of 5 bubbles WilliamF293, 26 Aug 2016 | Read review
“Do the Shark Pit at lunch, not dinner”
 of 5 bubbles forensiclisa, 12 Aug 2016 | Read review
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